Loved my experience with Tech4Tech. The store itself was really clean, the staff were really…read morehelpful and nice, the pricing was pretty reasonable, and I felt like I was in and out pretty quickly. I think overall it's worth the value and time you spend there! Highly recommend if you're in the area and need phone repair, or when purchase a used/new to you phone. Overall great! I also love supporting local and small businesses !

When I went into the store, I was created quickly and kindly. I have been in there a few times to…read moreget a computer looked at. Every time I have received calls giving me options on what parts I would to be used to fix my computer. Everytime my computer has been fixed in a timely matter and has been very well taken care of.

They have very friendly, professional and knowledgeable staff. They provided me with quality work…read moreat an affordable price. Excellent business!

From the owner: We are a smartphone repair store. We fix from broken screens, batteries or charging port to even…read morewater damage phone at a very reasonable price.

I love the store and the staff. Great customer service! Wish…read morethey carried more accessories. Like any other store [Walmart] they have more stuff for the iPhone than Samsung series phones. It's crazy how here in this city the only phone service that works us Verizon and AT&T. Oh and if you wanna get a signal in Wyly Tower. . Go with AT&T because Verizon doesn't work. . Just fyi.

Half the time, the staff doesn't know how a product works. Few experts seem to be off when I go in…read more Scheduling appointments with them is way to go. Store is only 1-2 years old. Much bigger than last location.

A customer service agent in the Ruston, LA store named Ethan was extremely rude. He refused to help…read moreunless we paid him $30, only to become more accommodating after he found out we had a business account. We haven't been able to set up a brand new phone (a week later and a 3.5 hour phone call to CS, it still is not working). He said that he would transfer the data from the older (only two years old) phone for the $30. We told him we would not pay that bc it's a ridiculous amount, since the new phone should sync up and transfer the data from older phone, to which he replied, "Well, then I just won't help you." His attitude was rude, snarky, and angry. He needs to be FIRED! Someone like that does NOT need to be in customer service. We will close our account and go to T-Mobile. Verizon's wireless service coverage in this area is atrocious, anyway. STEER CLEAR OF VERIZON WIRELESS!!

Staff is very rude and extremely unprofessional. One representative actually ran to the back to…read moreavoid helping a customer. The others just stood around laughing.

The Internet is good, the installers are nice and timely. The TV service is 720p so grainy for…read moresure. Upgrade to 1080p or above is more money and they don't say anything about it up front. Where is gets bad is when you call to disconnect. 70% of the people you get transferred to during a disconnect is hard to understand through the accent and english is not the native language for sure. It took me 50min to disconnect because they are wanting you to freeze your acct until you move, ask you where you are moving to?, they are doing everything to keep your account open. Just keep telling them you're not interested. I had to mention calling the FCC to get them to stop the sales games and get me disconnected. The customer service is the main reason I am giving this rating. The internet on its own is 4 out of 5, The TV service 3 out of 5, The techs 5 out of 5. Service and support 0.5 out of 5. I only gave the 0.5 because I didn't get disconnected. Just a bad way to do business.

I have been able to finally speak to someone in the telephone. She was quite helpful and assisted…read moreme in logging into my mother's account. I had to look under the equipment for a serial number. This is not something my 93 year old mom could have done. Everything re support seems to go through an off-site representative.

Don't go here horrible service and worse customer experience ever. Go to the corporate store or go…read moreto apple to save money! Preordered an iPhone x day 1 and didn't get it at all I finally was told yeah we can get it so we can return your money for you after 2 months of waiting! Biggest waste of time and money. Not to mention I get my refund check back in 4-8 weeks yay!!! Not :( VERY DISAPPOINTED IN THIS SEVICE!!!