So happy to find this place! They fixed our PlayStation 5 so fast. Very pleased with their customer…read moreservice as well.

Very good service. Highly recommend this place. Amanda helped me a lot. They unlock phones. Very…read morevery happy.

Beautiful Apple store located in Miami Worldcenter next to Lucky Strike and Lululemon…read more Stopped in here to look for a USB-A to USB-C adapter. I purchased an adapter from Apple recently with online order and it was the wrong one. Apple does not make the USB-A to USB-C adapter but the Apple associate who helped me informed me that Beats is closest thing to Apple product since Apple bought Beats. Cost was $18.99 so not bad. The Mophie option was $19.99. Noted. I decided to wait on this purchase to see if I really needed it. This is more for all the new plugs changing over to USB-C but I still want to use anything I have that still caters to USB-A. Confusing right? Ha. All in all, Apple customer service is usually always top notch and the stores are minimalistic. Clean and modern. Aesthetically pleasing. Great location!

The Apple Watch I had for a little over three years breathed its last this past Saturday evening…read more Apparently I missed a step when trying to login a swimming workout and it did not go fully water resistant. It started turning off, locking, and just switching to the Apple icon. I first stopped by the T-Mobile store in Wynwood and they were out of watches with the wrist strap that I wanted. To their credit the T-Mobile employee referred me to go to this Apple Store. I explained the situation first to Sebastian, the sales manager on the floor. He tested and was able to generate at least a partial credit for my old watch. He then talked me through the configuration and selection process for a new watch through their in-store iPad. He also explained that I could've swapped out my wrist band into the new watch. (I have one of the sports ones instead of the default when it comes with the iPhone.) After completing my order & payment, he asked that Denise help me with the actual configuration & setup for my watch. She had me sit at one of the open table / workbenches and charge my phone while the ioS software updated on my phone & watch. This did take almost over an hour, which was a hiccup to my Sunday schedule. However, I now have a new & functioning AppleWatch. The store itself is pretty clean and well lit, though watched by the tough looking security guys at various points along the store. The bathroom is accessible behind a service corridor.

I when to the t mobile that is located on 88 st and 92 av in Miami,I have to be honest when I got…read morether I was very upset not because of them,I was having a very bad day ,I got there by the time that their was about to close ,by my surprise here come this young lady whith a beautiful smile on her face,and right away she started helping me whith everything,and answering all my questions,she mame me feel welcome,I'm very surprised this young lady is not a supervisor,she has a lot a knowledge and has an excellent attitude,very professional and make forget about my bad day for a wonderful costumer service,her name was Isabella Lopez I really hope someone above her read this and finda out what a great worker this young woman is.very grateful costumer.congratulations for the amazing costumer service. thanks T mobile.

you wifi company turned of my internet while i was do work with an important client and thanks to…read morethe internet outage they unfortunately didn't want to w with me

Informed Verizon because I know . I have been with them for 9 years and they are the worst of the…read moreworst. Cursed be their customer service, the most disgusting group of people ever. verizon the company with most complaints Verizon consistently ranks among the top wireless carriers with the highest volume of customer complaints. Data shows that it frequently appears in the top three most complained-about companies in the industry, indicating significant customer dissatisfaction overall. expertbeacon.com Look it up on line so you can avoid the mistake

Walked in the store and wasn't greeted or acknowledged. I waited for about 20 minutes and was still…read morenot acknowledged. Instead they were putting screen protectors on people's phone. There was no urgency. I was helped over the phone while waiting and left.

Had issues before... didn't give up on them and they won me over…read more.. *Edit (from Yelp)* They sell "regular" phone screens that aren't meant to last... you'd think that's a joke but it is what I read. Bought a speaker that works. *Edit* Bought the most expensive screen. That seems to work but the camera is still saying that it's a fake.

This business is about one mile from my house and I never knew it existed. After finding out about…read morethem and using them on Saturday, I am writing this review so that others will learn about them. I woke up Saturday morning to find my Samsung Note 10 coming apart at the seams. I took it to the uBreakiFix location in Coral Gables where I was informed that it needed a new battery. I was further advised that the cost would be $86, but that they didn't have one in stock and that if they ordered one, it would not be delivered until Thursday or Friday of the following week. I thanked the gentleman for the information, but told him that I would see if I could find one in stock at another location. I called a different repair shop a couple of miles away, as well as the next closest uBreakiFix location in South Miami, but they were both out of stock as well. I then Googled "phone repair near me" and El Sitio Tech came up. I called and lo and behold, they had the battery in stock and could install it that afternoon. I didn't even ask about cost as it didn't appear I had much choice given my earlier attempts to locate a battery. When I arrived, I was surprised that the cost was only $45 and would only take about 20 minutes. I went for a short walk along Calle Ocho and when I returned, I had my phone back, good as new. This is definitely going to be my go-to place for phone repair. They have a nice location set back from Calle Ocho with a parking lot in front. (Which is definitely an added plus.) The business itself is nice, clean, with a fairly large retail presence for phone accessories in addition to the repair business, as well as having friendly and proficient employees.

I took 10 watches for batteries only 8 needed replacing every watch was in its plastic bag and in…read moreperfect condition. Great service and honesty know that's a breath of fresh air. Will be going back.

They are very knowledgeable indeed. My mothers phone was stolen and taken here (which i was able…read moreto track thru find my iPhone) these vandals were able to unlock it and give the person that took it all her info. NO questions asked NO ID needed. When I got to the store I confronted the employee and told him what was going on and he replied "its not his problem" Delinquency at its best.

This location is the worst place to visit for account-related questions. I called 611, which is…read moreusually the only reliable way to get assistance, but sometimes there is a lack of communication between customer service representatives and the stores. I was told by a rep that I had to visit this store in person to fill out forms and provide proof of death to cancel my mom's account after her passing. I confirmed multiple times with the rep on the phone that this was necessary, despite my experience that billing issues are usually handled through 611. After driving there and wasting time and gas, I found out it wasn't necessary at all. When I arrived at the Flag Miami store, I explained my situation to the store manager. Unfortunately, she seemed more focused on chatting with her team and complaining about not being able to attend a meeting the next day than helping me. This experience was frustrating and deeply disappointing, especially during such a difficult time. Better communication and professionalism are needed between customer service and the stores.

I am very unhappy with the customer service that I received today! I called several times directly…read moreto the store number in the app and there was no answer. I recommend better training for the store associated including the Manager!

Friendly staff but CHEAP materials and products. I had my screen replaced here and within a 2 weeks…read morespan, the screen went out. No compensation was made, or offer to replaced. Horrible experience after thinking I found a good place.

Great service. They fix my iPhone Screen in just 20 minutes. The best is the 30 days warrantyread more

I broke the LCD on my Samsung Galaxy S4 and needed it replaced fast. I had called around everywhere…read moreand even considered doing the job myself but after speaking with Alex, I decided to give them a try. I am very happy I did. My phone looks and responds as if it were brand new. I even got a case and screen protector to prevent my phone from breaking again. You can't beat the price anywhere. Definitely deal with Alex!

Mo was extremely helpful and professional. They will be my go to for all phone related needs…read more Thanks guys!