Great Customer Service. They installed a new phone and access control system for my company…read more Service was lightning fast. I'm extremely happy with my new products!

I always have such a great experience with Novacom! They always provide service exactly as…read moreexplained. Also, their back office support staff is second to none! Do yourself a favor and give these guys a shot. I promise you will not regret it!

As a Medicare plans provider, we recently switched to Lighthouse for our new IP Phone System…read morebecause the federal government recently requires all companies selling Medicare insurance programs to record all conversations. Our current IP Phone System through Verizon could not do this. We panicked and immediately had to buy recording devices to attach to our phones, which was impractical. We called Lighthouse, explained what we needed, and they proposed the perfect solution. Within five days, Lighthouse installed our new IP phone system. Tom and his team installed the new IP Phones and trained our staff. Since the system was installed, we needed to retrieve one of the recordings; within 10 minutes of our request, we were able to hear and read the recording. Our new phone system works much better than the Verizon system, and we are saving over $100.00 a month! I would highly recommend Lighthouse Communications. Thanks again!

Lighthouse called me 2-3 times a day when I was initially looking for a company to set up phone…read moreservice for my small business. They were very good at following up and scheduling install. After they cashed the installation and set up check they have been IMPOSSIBLE to get a hold of. They have schedule 2-3 appointments to help us with technical issues and no showed/no called. The fax line they were supposed to install has never worked. Its been 3 months and they still have not fixed this issue. Today Tom the owner said he would send a tech out at 2:30pm, no one showed up or even bother to call or cancel. Horrible customer support. I DO NOT RECOMMEND!

A really fantastic father and son run company that really strives for excellence in their work…read more Their office manager is pretty wonderful, too. 10/10

From the owner: US Connect – Local and Nationwide Technology Infrastructure Solutions…read moreWe provide excellent service coast to coast. We specialize in providing and installing: Telephone systems and voicemail solutions Data equipment and network infrastructure Voice and data cabling: CAT3, CAT5e, CAT6, and fiber Video surveillance systems Door access control systems We can always help you with your unique telephony, data, and security application needs. AVAYA Specialists

I spilled seltzer on my MacBook Pro and the keyboard burned out…read more Kenth is very upfront and transparent about his diagnosis, indicating pricing, timeline very precisely. When I told him I was in a hurry, he managed to receive the part, diagnose, replace and clean my keyboard all within the same day and dropped it off the next. His services includes pickup and drop-off, which is very convenient for me. He also is very communicative (via Yelp and text), letting me know 50 mins ahead when he will arrive. He also wears a mask. safety first. Thank you Kenth for all your help. I would not hesitate to reach out to him if I ever need repair services again. Very trustworthy.

I'd accidentally dropped my macbook pro and damaged my LCD screen last Friday. I contacted several…read morerepair services in the area, and PSNI was the first to respond. I was a bit nervous since they didn't have a lot of reviews here- but I did some cross-referencing and all seemed legit. While they were located 45 min away, they came to my home to pick up the laptop. I got a clear confirmation of pick-up and awaited results of the diagnostic tests. They told me that I not only needed a new display screen, but a new battery as well (as the old one was in bad shape and could have possibly leaked/exploded- and sent me pics as proof as well.) Before asking for my repair commitment, they gave me price options for comparable refurbished laptops as well. They were also realistic about increased lifespan of the laptop. I ended up authorizing the repair. They ordered the parts and told me that they would only charge me for the cost of the parts (no surcharge) and the repair fee. While I was given a June 17 arrival date for the parts, they arrived on the 11th, and they were able to repair it and drop it off by June 12th-5 days ahead of schedule. While I hope to keep my laptop safe from harm, I would not hesitate to contact them again for future repair work- on my personal laptop or other devices as well.

Well, I've had a xxxx@Comcast.net email address since the invention of email. I USED to have other…read moreComcast services, but I dropped them maybe 5 years ago, since their service was so bad. I retained my email address, which Comcast promised to keep up, as long as I used it occasionally. I use it daily. This morning, my email wouldn't work, as it kept asking me for my password, and then didn't recognize it. So I went to the local Comcast store (near Oxford Valley), was greeted nicely, and eventually I was told that since I didn't have an Xfinity account, they couldn't help me. They suggested I call 1-800-XFINITY, which I did. After working around the automated prompts, the system promised to connect me to Customer Service. After a L-O-N-G pause, a recording told me that they had an "unexpected technical problem" and disconnected the call. I tried again, with the same result. I got no help from the local Xfinity store (and they didn't seem to care), and their 1-800-XFINITY system hung up on me. Did I mention that I used to have Comcast services many years ago, but I dropped them because their service was so bad? It hasn't improved since then.

The Worst WiFi I've ever Used it's on and Off All Day and Night the Connection is The Worst you…read moreCan't Do Any Work I Lose it it Drops Off and 10 mins Later Back on And they don't care they don't care they turn around and have been told about this issue time and time again. Do they do anything about it? No, I've never seen a Comcast truck come out here and do anything. If I could give it a negative star I would, but I can't.