I told him repeatedly what was wrong with the phone and he told me otherwise I took it to apple and…read morethey told I was right about my phone he acts like he can't listen or comprehend.

Sam cellphone fixed my iPhone 13 screen super fast and gave me a good, fair price. Great service!read more

First time going to this location, and Eduardo helped me and my family and he was super nice we…read moreasked lots of questions and he answered all of them with a positive attitude always! Will forsure be coming back

0 stars if I could terrible terrible customer service! DO NOT DO NOT I REPEAT WASTE YOUR TIME AT…read moreTHIS LOCATION. 301 NW 28TH ST SUITE 105 Pre ordered ZFold 3 phone, Earbud pros and watch to pick up next day at 5. At the time of transaction no one mentioned if you were late phone would be sold to someone else. Manager leaves to pick up phone at different location says he would be back by 7 didnt make it back till 723. As we waited Dolores was in a hurry to get us to sign documentation since they had upgraded our 10 line account the day before. We requested to wait till phone arrived and with an attitude she shrugged her shoulders as she didnt care the other female co worker decides to laugh. What kind of customer service is that? When gentleman arrived we said we preferred to sign all documentation with him and he was very quick to say he was suppose to be off st 5 and wasted his own gas and time to go get the phone and he wouldn't be able to finish the transaction as Dolores had already started the transaction the day before. All of this could have been avoided from the beginning if there was better communication from the Rep. #tmobiletrainyouremployeesright

So I came to get my PC fixed since the power went off after owning it for only a year. Not only was…read moreI greeted in a friendly fashion but I was walked through the whole process of fixing it so I felt 100% safe leaving it there to be fixed. I was always up to date on the parts shipping and the quality of the repairs are a MARVEL! Not only was it all done fast and efficiently but the cost of labor was very much reasonable. I now only trust these guys to take care of any tech I own. Will definitely come back for an upgrade soon!

From the owner: Rosales Super Tech breathes new life into electronics in Fort Worth, Texas. Established in 2020,…read moretheir expertise covers retro and modern game consoles, cell phones, tablets, and laptops from various brands, including Apple, Samsung, and Microsoft. Board Level Repair.

Responsive, prompt repair, very knowledgeable and well-priced. Will definitely go back for any…read moreother electronic, computer or phone repairs or upgrades. Highly recommend.

Brought my PS5 due to HDMI damage, young man took care of all my needs. My PS5 been working well. I…read moreappreciate his professionalism and communication. I look forward to coming back to trade in my controllers.

Friendly and accommodating employees who are knowledgeable about their product and service! They…read morehave all the latest phones and great deals on service plans.

I have been with Boost Mobile in total for roughly 4 or 5 years. I had to move for a job 9 months…read moreago and there was no coverage where I would be working, so I had to switch carriers. For medical reasons I had to move back to the city, so I switched back to Boost Mobile. Never had a problem until 03/12/2018 when I purchased a new phone for my failing 3-4 year old Boost Mobile phone. The phone was a ZTE brand. Not a bad phone itself, but I believe ZTE had an issue with their phones very recently that happened to many people over all carriers. After I spent the first day (03/12/2018) trying to troubleshoot/figure out the problem myself, I was unsuccessful so I brought the phone back to where I purchased the phone (5310 E Belknap St, Haltom City, TX 76117). They had to go through 2 levels of tech support to fix the problem. They had to re-initalize the phone to the network and disable call forwarding to voicemail (*720). It worked for 20 hours until I had to restart the phone, then it was doing the exact same thing as before; Unable to receive calls & texts. If the phone did work (usually after I dialed out), I would receive any texts and voicemails immediately after I placed a phone call. Sometime later it would go straight back to voicemail if someone called. I would test by calling from another phone line. I would also get anywhere from 10-20 of the same texts, anywhere from within seconds of each other to several minutes; another known issue of the ZTE phones at the time. So at least in my opinion, from my ZTE research and the way the phone was behaving, it was an issue with the phone itself, NOT the carrier and I told them that. Once they 'fixed' the phone and I had to reboot it, it started all over. I took it back in to try to get an exchange, since that is their company policy: 7 day exchange after date of purchase. I went back to the store, the guy at the counter did some quick research & found exactly what I stated above, there's a 'global' issue people are having with ZTE phones. He contacted customer support and they said the only thing they can do is for me to contact ZTE & get a replacement. He sends me to another store (2427 Azle Ave, Fort Worth, TX 76106) where a manager is at. The manager listened to my story, realizing I've had this phone for 3 days and it hasn't worked correctly. Instead of letting me exchange for a completely different phone (and paying any difference), he wants to do the 'exact' same thing & give it a day to see if it fixes the problem. He was also suggesting that I was doing something wrong to the phone, even though the 'fixes' I were trying I was getting from the boostmobile.com website. After 3 days I'm tired of troubleshooting and testing the phone to see if it still works like a normal phone, for it to eventually not work. I contact Boost Mobile via email from their website and it's just the typical generic response; a stall tactic to try to buy time so their 7-day exchange time flies by. I spent over $200 (including the $35/mo service) that day for a phone that doesn't work and they will not honor their exchange policy.

Always a pleasure! My son's charger port had a charger end stuck in it, coincidentally just the day…read moreprior was complaining his phone wouldn't charge long enough or hold a charge for long. We were contemplating a new phone entirely. The gentleman at full bars cleaned out the port and installed a new battery and it's like new. A little over $120. It's an iPhone 11 so not quite ready to retire yet.

This business has done everything to earn my business. I took my phone to another biz on Hulen and…read morethey didn't have the part I thought needed to be replaced. They recommended I go to their Lake Worth store. They had a 4 hour wait! I get it. But I couldn't wait. So I stopped by Full Bars in Camp Bowie. The owner told me there was NOTHING wrong with my phone.... WHAT?! But I WANTED to pay $100! No matter how I tried he refused. He showed me how to charge the phone the correct way. He refused my offer to pay for the KNOWLEDGE! But still he refused. Man, I can't recommend this place enough! Next time I'm coming straight here. Whether it's my phone or my wife's phone. You can do yourself a favor and come here too!! Thanks Fill Bars!!!

I will NEVER refer or have any affiliation with spectrum after my experience. This company conducts…read morebusiness like someone out to scam individuals. A salesman came to my house about a month ago and discussed a free trial. He was very pushy and I agreed to think about the trial so I could move about my day. He gave me his card and cell to schedule time coming back. After discussing with my husband, I texted Melvin and told him we decided not to move forward with the trial. Earlier this week I received a call and mail that I had a past due balance on a spectrum account. An account that I did not authorize or set up. A service that I have not used. I tried calling your customer service line but was told I couldn't be helped because I didn't have the account number needed. I was able to speak with a csr when your team called me today. While the rep resolved the issue by closing the account, she forgot to mute herself and I overheard the conversation she had with I assume management. She said things like, I know they are lying & I hope she never calls my line. The feedback I heard from management was to sell me service, and she would be micromanaged if not. Extremely unprofessional on a call with a customer. Signing someone up without consent is identity theft and unacceptable. Sharing this with others because it can go to collections and affect your credit score.