I visited this AT&T location to upgrade my phone after 90% of my screen went black, and was…read moreassisted by Aerica. She is, without a doubt, one of the most patient, kind, and compassionate people I've ever encountered in the phone industry. Not only did she quickly get me set up with an upgraded phone, but she also found a way to lower my monthly plan, something I wasn't expecting at all. The biggest challenge came when we realized I hadn't backed up my phone in three years. With my screen barely functioning, I honestly thought I had lost all those memories for good. Aerica went above and beyond. She used her own phone as a guide to carefully navigate mine, helped me back everything up, and even assisted me in getting enough iCloud storage so this wouldn't happen again. The entire process took about two hours, and not once did she show any frustration or impatience. I had visited another location closer to my home before this, and the difference in service was truly night and day. Because of Aerica, I will absolutely be making the drive to this location from now on. She was truly an angel, and I highly recommend asking for her if you visit this store. Thank you so much, Aerica!

We have visited this store several times to get help with my elderly father's phone service. Matt…read morewas an absolute saint and was so patient and kind to me and my father. Unfortunately, we had to go back and Matt was not available. Instead, Jason was the person that we were stuck with. His poor customer service included terrible communication skills. He did not make eye contact very well and seemed more interested in doing work on his tablet. He spoke down to both of us and just left us and went to another customer without saying a word. I had to interrupt him with another customer with questions we still had about the phone. I made a comment about not being taken care of anymore and he asked me why I needed to be that way. We decided to leave since we seemed to bother him and I could see him speaking badly about us to the customer he was with. If you go to this store and get Jason, don't expect to be treated very well.

They replace a screen on my iPhone and it was awesome! I had given up on being able to use it and…read morehad started looking at new ones, so as a last ditch effort I took it to them. I expected them to tell me it was a lost cause, but 39 minutes I had a 'new' phone. Great work by knowledgeable people! Highly recommend!

I brought in my phone to have the charging port cleaned out. Lint in the port was keeping me from…read moregetting the charge cord plugged in. I had the same thing done at this store two years ago with no charge. The process takes 30 seconds as they use special tweezers to pull out the debris. It took 30 seconds this time too, but they charged me $40.00 dollars. I expected to pay something, but not $40.00. Based on a 30 second repair, this cost represents $4,800.00 an hour labor cost!!! You might want to check around for another repair shop.

We ate at RC's Martin City, new owners, the food was not good and of course prices are higher,…read moreeverything sized down country fried steak was smaller & 20.00, charged .75 cents for sour cream on a not cooked through baked potato, we will not go back & we miss old ownership ruined a good place to eat

I contacted them to get my laptop keyboard replaced. The service was fast, courteous, and he went…read moreabove and beyond! He even does internet security. I would HIGHLY reccomend him to anyone.

Do not use. Taggart kept my Xbox and closed up shop in Lees Summit. The neighboring businesses say…read morepeople come all the time looking for the owner. I dropped my Xbox off with them about 3 weeks ago. Originally they said same day service but then it got delayed. I asked if I could pick up the next day no response. Over the past couple weeks I've texted daily to ask for pick up and I've only received a couple texts back and not one over the past 10 days. Small claims court is about the only option have now.

Mold infested and rude staff! I would not recommend this establishment coming from a personal…read moreconcierge'

Pickup a new phone that was ordered online and John will basically walk off and say get out…read more Wouldn't give me a chance to turn it on to see if it even worked. Very rude and unhelpful

Friendly, timely service that fixed my problem! I walked away knowing if anything went wrong the…read morework was guaranteed for 60 days!

I have an iPhone 13 ProMax. I finally broke the back glass. I read all the great reviews, and…read morebrought my phone in. Scott had to order the Alpine green back glass and in about 2 days dropped my phone off and installed in about 1 1/2 hours. I literally can't tell that the glass was swapped out. Highly recommend. Professional and responsible and timely. Texted me when the back came in and replaced that afternoon.