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T-Mobile Experience Store

3.7 (3 reviews)
Closed • 10:00 am - 8:00 pm

T-Mobile Experience Store Mobile Phones Photos

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5 years ago

Great customer service so happy I came to this T-Mobile was in and out with no hassle will be coming back to this store

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5 years ago

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4 years ago

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I Fix and Repair

I Fix and Repair

2.5(2 reviews)
0.2 mi

I went in to have my phone display repaired and paid $250. The repair initially seemed fine, but a…read morefew days later the display stopped working. I assumed it was my fault, so I returned and paid another $250 to have it fixed. A few weeks later, the display stopped working again. I realized this is an issue with the company's repair, not my phone. When I returned to request either a proper repair or a refund, the staff was very rude and only offered a $30 discount, insisting it was my fault. They never provided a receipt, and there was no posted policy regarding refunds. Despite paying for the service, I was denied proper repair or reimbursement, even though I agreed to the price because I needed my phone. If this matter is not resolved satisfactorily, I plan to file a complaint with the Better Business Bureau or the Texas Attorney General. I went in to have my phone display repaired and paid $250. The repair initially seemed fine, but a few days later the display stopped working. I assumed it was my fault, so I returned and paid another $250 to have it fixed. A few weeks later, the display stopped working again. I realized this is an issue with the company's repair, not my phone. When I returned to request either a proper repair or a refund, the staff was very rude and only offered a $30 discount, insisting it was my fault. They never provided a receipt, and there was no posted policy regarding refunds. Despite paying for the service, I was denied proper repair or reimbursement, even though I agreed to the price because I needed my phone. If this matter is not resolved satisfactorily, I plan to file a complaint with the Better Business Bureau or the Texas Attorney General.

Fixed my galaxy note 8 in 20 mins, works just as well a before screen damage, will visit again in…read morethe future.

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I Fix and Repair
I Fix and Repair
I Fix and Repair

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T-Mobile Experience Store - mobilephones - Updated May 2026

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