Very bad experience. I signed up for the four lines for $100. the guy quoted me a total of $132 for the phone, tax and regulations, insurance and other fees. I then decided to pay off one phone which would drop the payment to $123. I got my first bill and it was for $148!! I went back to the t-mobile store and he said the first bill is always higher so I said fine. My second bill just came and it's for $150!!! I went back again and asked for an explanation. The girl said that's what the government charges. I said that's fine but why was I quoted something and billed something else? She basically brushed it off like it wasn't her problem. I told her it's deceptive practices and the commercials should not say $100 if they're going to charge you 50% more. She blew it off and I said I was going to cancel and she blew it off too. Besides all that the phones have really bad reception. I have to go outside to use it. I'm definitely switching providers. If you want to avoid a headache do not go to T-Mobile! read more
