This review is in reference to the store on Ledbetter and Lancaster in Dallas Texas. I had damaged…read moremy phone and came in to pay cash for a replacement phone and add another line. Without my knowledge or concent my plan was changed. I was only informed my bill was going from 104.00 to 99.00. You would assume that is a great deal. But Addy took the opportunity for a sale to cancel my account and to have everything is had before would now cost me 134.00. I had 6 lines and Amazon Prime. I went back to the store several times because everything was not working properly. Today Andrea assisted me but my bill went up to 134.00. I was livid. They only are concerned with commission. I only found out the bill went up when I called 611 (another scam/commission based phone call) The CSR changed the bill to 122.00 but still no Prime. I then spoke to a supervisor and she reduced the bill to 112.00 but removed some services on the phones like call waiting and some insurance that was added at 10.00 by someone previously. Still no Amazon Prime. I spoke to a supervisor at 611 when the "best she could do" is offer me Prime at 69.00 a year. The supervisor and I went round and round until I hung up. I call the Ledbetter store back six times. The first five time Andrea pickup up the phone and hung it up without saying anything. Finally after the rep being guarded in her choice of words, I asked for the corporate number 469 804 4099. I had to leave a voice mail message. I am unsettled because I am live in Oakcliff and I am sure this would not happen if I shopped an a more metropolitan area. I still don't have Prime. I currently have no resolution to my situation nor do even know for sure what my statement will be on the 4th of next month . I just needed to vent before I decide my next steps to hopefully resolve my issue.

My elderly aunt has been with them for years, struggling with a phone that doesn't work. I told her…read moreshe was due for a new phone. She went in and they charged her an additional $100 to "upgrade". When she got the phone home, I tried to download an app that she needed on the "new" phone. The PlayStore app feature on the phone didn't work. We tried multiple times. I have tried calling both phone numbers listed to speak to the manager. Neither phone number works!!!! 469.241.2649 doesn't work. 214.647.3548 doesn't work. What kind of business is this?! Taking advantage of the elderly.

I knew something was going on the first person that worked on my daughter phone lost a few screws…read more...that can be a definite reason y her phone kept blacking out for the 3rd time.... But it's fine I fixed it myself for waaaay cheaper.... Idc I feel how I feel .... With cracks her phone was working but throwing it on a bed should not black it out

He was very fast after asking him to replace my phone battery for my iPhone 14 Plus. Way cheaper…read morethan apple price and some other phone repair stores in the area.

iPad screen repaired quickly, and another issue promptly found and repaired in parallel. Highly…read morerecommend this Dallas gem.

I had put in a request in yelp for help with a usb drive that was not being recognized. Within…read moreminutes there was a reply from Repair Republic. I dropped off the usb on Saturday. They communicated the steps along the way. The original usb was repaired and they transferred the data to an external hard drive. Everything was finished on Tuesday. Fast turn around and friendly service.

Very courteous. I felt safe while asking questions about my cell phone and buying some…read moreaccessories. Nice people working there. Troy Ragland

From the owner: We have been in business for over 5years and specialize in given the best service to our customers…read more We do phone and computer crack screen repairs

Guys at the front counter were super helpful and very nice. The lead technician, Mario, did a great…read morejob fixing my nearly 30 year old Gameboy. I'm so happy with the service and would absolutely go to this shop again. Very reasonable prices and quick work.

Dropped my ps5 off because of Ethernet connectivity issue, they diagnosed the problem and fixed in…read morein 3 days. Super smooth I highly recommend them.

Chris took great care of me!! Friendly and knowledgeable and got me sorted and on my way in…read more~10mins. Appreciate it!

Rosa was very friendly and helpful! I came here after leaving the Verizon store on Oaklawn very…read morefrustrated with a brand new phone that didn't work. Rosa fixed everything in under 30 minutes. Fantastic customer service, thank you Rosa.

I'm shocked this business has no Yelp reviews, as it has 200+ 5 star reviews on Google…read more Well, let me be the first to sing Vittec's praises on this platform! All the 5 star reviews are well-earned! I had an accident and smashed my phone screen just outside the margins of the protector but within a week my screen was barely functional. I did a google search and was shocked to find Vittec's right down the street. Walked into this unassuming storefront to an older gentleman who told me he was manning the store for his son and he'd be back in 5mins. He even went so far as to call him and put me on the phone with him. True to his word, the son/owner arrived quickly and got to work on my screen. He had it fixed within an hour and it looked like new for $99! The next day however; the phone wasn't recognizing my touch. I reached out to Vittec and they had me out in 30mins with a new screen at no charge. That was over a week and a half ago and no issues since. Would highly recommend this shop to anyone needing cell repair.