I came in the other day thinking of switching carriers. But I was in there for 4 hrs going in circles with the lady named Bethany. She couldn't get anything done for me, had no idea what she was doing on the computer, and told me I was being too impatient after being there for so long and getting nothing done with her. She took multiple breaks while trying to help me. She had to lean on other coworkers and they were busy with their own customers. When I left and said I would just keep my service with AT&T she told me I wasted her time in a very rude manner. The other workers were all wonderful to their customers but that Bethany girl has no clue what she's doing in that store read more