Cancel

    Open app

    Search

    Services - T-Mobile

    Telecommunications

    T-Mobile Photos

    You might also consider

    Recommended Reviews - T-Mobile

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - T-Mobile

    You might also consider

    Xfinity Store by Comcast

    Xfinity Store by Comcast

    (63 reviews)

    We've probably all had underwhelming experiences with Xfinity and/or Comcast over the years…read more Honesty is the best policy, right? So I just moved to a new house and had to transfer over my internet. I was eligible to receive some new equipment. The new materials shipped lightning fast (almost too fast) and self-installation was relatively painless. The most annoying part is that you have to return the old equipment. They give you a window of time you must return it by OR ELSE. Kidding. I was dreading dropped this stuff off in person, because of flat out awful customer services experiences with Xfinity/Comcast in my lifetime. To my complete and utter surprise, the experience couldn't have gone smoother. I haven't set foot in one of these stores in a number of years, they've sort of taken the Apple Store approach in its layout. Here's how it went down: Them: Hello, how can I help you? Me: Returning some equipment. Them: Cool, walk back here with me. (walks to back of store to terminal) (hands employee equipment) Them: Would you like a receipt? Me: Sure. Them: Here you go, have a nice day. Me: Thanks, take care. This one minute interaction was mildly life changing. I've wasted countless hours in store or over the phone with them over the years. I still can't believe how efficient this experience was. Am I recommending Xfinity/Comcast now? I mean, I'm not willing to sign a blood oath just yet. But if this is the direction they're heading, sign me up!

    I spoke to Xfinity customer service who advised me I needed to go into my local store to obtain the…read moresenior discount she offered me over the phone. I thought it was ridiculous she couldn't do it over the phone. There's absolutely no way to talk to someone at this store to confirm this information customer service told me prior to driving all the way there. So I had to drive there. Once in this store, I was told they don't offer a senior discount & they couldn't help me. Seriously!?! They weren't apologetic or willing to help in any way, including the supervisor. I was told to call customer service back since this wasn't their problem. Always passing the buck. Interesting how they didn't care whether they kept me as a customer or not. I wasted half my morning & got absolutely no where!

    T-Mobile - mobilephones - Updated May 2026

    Loading...
    Loading...
    Loading...