T-Mobile Authorized Retailer

1.0 (4 reviews)

Mobile Phones

Closed • 10:00 am - 8:00 pm

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T-Mobile Authorized Retailer - Mobile Phones Near Me - Norwalk, Ohio

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Jennifer M.

2 years ago

Very horrible manager, he started cussing at an elderly 75 year old lady and her 15 year old granddaughter and wouldn't listen to what they were asking. read more

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Princess M.

5 years ago

If zero was an option that would be it,Gage was so rude in person and on the phone very unprofessional! I would most def go out of norwalk if I was anyone. The tone on the phone went from low to screaming in a heartbeat! The disrespect! I honestly hope you guys can change your tone or keep the negative at home read more

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Brenna B.

7 years ago

Extremely disappointed in the service we recently have received.... A few months ago we switched from Verizon to T-Mobile. Thought we would be saving a ton of money. Then we were basically lied to when they had the promos for the Apple watches.... we were NEVER told we had to have an additional line for the watches. We also were told there was a special promo for the kids watches and the kids tablet. But nobody told us we had to pay extra for additional lines each month. Our bill at Verizon was $259, and today we got an alert that we would have to pay nearly $600 for this shit. the employees at our local store told us our bill would only go up by $100 at most. We feel lied to, used and 100% taken advantage of. We called customer service and we were told that if we RETURN all of our devices they would drop our bill down to $300. LOL WHAT A JOKE. I will never recommend this company to anyone ever. read more

Business owner information

T-Mobile

I am sorry to hear this Brenna B.. That's not the experience we want…

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Unknown U.

7 years ago

I went there to get a new phone and while I talked to him the employee "Gage" was rude and talked about employees using foul language. Which is not very respectful. He made it harder then it needed to be and I do not appreciate it. read more

Business owner information

T-Mobile

Oh no, sorry to hear that. We will address this with the store…

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More info about T-Mobile Authorized Retailer

201 Milan Ave
Suite P
Norwalk, OH 44857
Directions
(419) 677-0140
Call Now
Visit Website
https://www.t-mobile.com

Hours

What time does T-Mobile Authorized Retailer open?

T-Mobile Authorized Retailer opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.T-Mobile Authorized Retailer opens at 12:00 PM on Sunday.

What time does T-Mobile Authorized Retailer close?

T-Mobile Authorized Retailer closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.T-Mobile Authorized Retailer closes at 6:00 PM on Sunday.

Mon-Sat 10:00 AM - 8:00 PMSun 12:00 PM - 6:00 PM

Payment methods

Does T-Mobile Authorized Retailer take credit cards?

Yes, T-Mobile Authorized Retailer takes credit cards.

Outdoor Amenities

Does T-Mobile Authorized Retailer have parking?

Yes, T-Mobile Authorized Retailer has parking options.

From the Business

Specialties

Visit the T-Mobile store in Norwalk and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 201 Milan Ave Suite P can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

History

Established in 1994.

T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬¨'Ä†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

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Verizon

5.0(4 reviews)

0.1 mi

Very helpful the service was great I will come back to see you again!!! Thank you christiana!read more

The sales associate Christiana was very friendly, answered all my questions an explained the hole…read moreprocess of switching to Verizon wireless step by step. I really feel like I can count on her for any questions or issues I may have in the future. Thanks Verizon wireless for making my cell company switching go so smoothly. Will definitely recommend to friends an family!

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T-Mobile

5.0(1 review)

0.0 mi

I want to start by saying, that EVERY TIME I have visited this T-Mobile store, I have had GREAT…read moreservice. Your associates are ALWAYS willing and able to help me with what I need. Always. Today I went to the Norwalk store because I had a virus on my phone, that was wreaking havoc, and I have no idea how to clean it up. A nice young man named Jordan Shepherd waited on me. He was friendly and he was attentive to what I needed. He knew what to do to help me...and he fixed my problem in less than 10 minutes! I was amazed and so very grateful to him. He just smiled and said, "you're welcome." Thank you again Jordan and thank you Norwalk, OH, T-Mobile! Keep up the great work. Jeanette Roth

Clarktel Telecommunications

4.2(5 reviews)

55.1 mi

Blown away!!! Professional, timely service and a team with exceptional knowledge. Clarktel has…read moresurpassed my expectations on all fronts!

Clarktel has continuously provided top-tier service for our company. They go beyond what is…read morerequired to make sure their clients can efficiently utilize their products and services to the best of their abilities. You would be hard-pressed to find an IT company that has your best interest like Clarktel.

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T-Mobile Authorized Retailer - mobilephones - Updated October 2026

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T-Mobile Authorized Retailer