Had an issue with not receiving my rewards points Talked to…read morethe manager Nicole and supervisor who's name I don't recall on multiple occasions to try to resolve the issue At first they were cool about it and seemed like they wanted to help genuinely After the 3rd time of them promising to get the points situated Nicole had looked into my points and told me I had saved up $140 off worth of points Which makes sense since I go there often However when it was all said and done I had been given much less than even half of what she told me at $40 points When asked for clarification on the matter She got extremely rude on the phone repeating that she wasnt going to argue and it just is what it is No apology for her telling the incorrect information Just simply a bad attitude and unprofessional Pretty crazy when u spend that much money somewhere that they treat you like that when u just want what you earned

The staff is knowledgeable, friendly and efficient. Good prices. Good variety A lot of locations.read more

The assistant manager Zach carries the utmost respect and courtesy a person in customer service can…read morecarry. Extremely helpful and extremely friendly and always has the awnsers to any question a customer might have. I believe the other employees at Big Rapids Wild Bills are on the level they are on with customer service due to the leadership of Zach. I myself am a regular customer and Zach and the Wild Bills employees are a monumental reason why i continue to be a customer for Wild Bills of Big Rapids.

My husband gets his oxygen here and the people are just great. Office staff is knowledgeable and…read morethe delivery staff are awesome.

Amazon customer service is the absolute worst on the planet to deal with . I just got done try to…read moreget a physical label sent to my house, after trying 4 times in a row and getting hung up on all 4 to Imes by Russian women, I no longer know what to do. I need to return this item, yet cannot get my darn label. Smh

Derek at this Ace is spot on! Highly recommend!!! Very knowledgeable what you would need for a…read moreproject, able to find everything for us right away, and the recommendations made it so much easier! Derek is a great asset to have at a Hardware store! Well worth the little extra you will pay vs big chain stores that wouldnt be able to help you!

Oh my goodness! I had an issue and your team sent me to JORDON…read more.... What can I say other than; see is a problem solver! I am up and running in short order. Thank you to your Ace Team and especially to Jordon!

Excellent customer service. Very polite staff…read more I have rented from a competitor in the past. This was my first experience with Rent it All. Right from first contact they were more professional and friendly. Made me feel like a wanted customer instead of a nuisance. Just the opposite of the competitor I have used in the past. The equipment I rented was of high quality and ran like a charm.

Always check in with customer service if I don't know already were the item I need, is. They…read moreresearch it on their computer or handheld device, then show you the item with the aisle number. They don't always walk you there, but I had never anybody refuse to accommodate me when I asked for it. I like the 11% program and regret not getting their credit card when we moved here five years ago.

Store is very hard to find things in. Needs to be bettered labeled. Way to many food products…read morethey even had Christmas candy out. Staff is hard to locate for help. Check out was good and the car person was so helpful to load my vehicle and take the cart back. Prices are extremely high

Do not use AT&T or their online trade-in service. I traded in an iPhone 11 and they are claiming…read morethey received an iPhone 8 so I am not getting any money for my trade (costing me over $800). There is no oversight of their "back office" that processes trade-ins and there is no way for customers to verify what was sent in. They told me I cannot use Find My iPhone to locate my phone or have my trade-in phone returned to me. They told me there is nothing I can do that their "back office" has made their decision and I am out of luck. Have been a customer of AT&T for 20 years and will be switching to Verizon and I recommend everyone else does as well.

Savannah went above and beyond to help me with my new phone and watch. Love my new Samsung 22 Ultra…read moreand 5 Pro watch! Thanks again for your help

Great place to stop in out in the country. People are friendly. Place is super clean and not to…read morebusy. One bad thing, they don't know me well enough yet and keep selling me weed with low percentages. I'm not used to even being shown anything that low let alone it being pushed on me. I like what I like and hate shopping around.