Quick, easy, and pleasant. Fixed what AT&T online totally messed up after taking an hour and a…read morehalf on the phone. Justin was great. Not really talkative but very efficient.

Got. A great phone from. Arelaly knowledgeable saleswoman. Really appreciate the patience and…read moreexpertise.

Don't fool with Verizon that cc company they are not good at doing business they just keep going…read moreinto my account banking it's like nothing i have ever experienced before there thieves that company has to be at the bottom I'm going to trade this phone in like a car

I went to the Verizon on Dowlen & I asked a sales person to open my phone bcuz I dropped it & the…read morenext day it said " no sim card"& I wanted to see if it had dislodged. He said oh no I can't open your phone becuz the battery is popping out. I asked another salesperson to help me & the 1st one said he could not help me becuz the lst guy said he was the Mgr. So, I told him to go back in the office & manage becuz he certainly is not a salesperson. Then we went to the College store. They opened the phone & got the phone working. I had a free phone offer so we decided to get a new phone & they said it would be in Friday & they would call me. Today I called & the phone was there & no one ever called me. I stayed on hold for 4 minutes & hung up. Genesis who kept saying "axe" instead of "ask". I asked if I could use my offer in Houston or Baytown & they said yes. I would not trust them to install my old phone to the new one. Beaumont is a dying POS & if this hastens it's demise, hip hip hooray.

I took my phone in to get my front screen fixed and they "fixed" it. But I didn't know i would be…read morereturning back there the next day because my camera was messed up they broke my camera it became all blurry and when I took it back, they laughed at me and cleaned the camera, it was "fixed" the next day it was broken again and i took it back for the third time and they told me, ma'am we cannot keep taking the screen off to clean the camera. i told them i didn't want the camera cleaned i wanted it fixed because it wasn't broken when the screen was cracked anyways they didn't fix it and i they would not give me my money back.

I was impressed with they young man so patient and try to do everything to fix my iPhone even gave…read moreme a chair to sit cause I said I was tired just so nice...

Jatinder has the best customer service! Hands down went out of his way to fix a mistake a colleague…read moreof his made. Not only did he fix the mistake but ensured my payments were regulated and even got me a discount for this month.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Wish and others like it have just crazy low prices, even Free. Its the shipping that drives prices…read moreup. Pay $7 for good smartwatch and $21 in shipping= $28 you pay. Clarity Wireless takes shipping cost out the equation, You just pay $7 and ,for me, 10 miles to pickup

From the owner: Clarity Wireless  was founded in 2020. Put simply, Clarity Wireless lives where you live. We are…read morepart of the community. We’re your neighbors, literally – shopping at the same stores, cheering on the same teams, supporting the same charities – and we couldn’t be prouder to call Southeast Texas our home. At Clarity Wireless Tx you'll find a hard-working and motivated team! We're a wireless family with 12 plus years of wireless experience. Here at Clarity Wireless we are proud of our journey and success which has been etched by hard work, determination, and perseverance. Our CEO still remember what it was like to serve on the sales floor and "keep the back of the house as clean as the front" while making sure to greet every customer with a smile. Clarity Wireless mission is to become a company that empowers its employees and treat customers as the number one priority. As we provide our customers with the best possible customer service experience. Wireless service can be complicated, and technology is constantly changing. It helps having someone who you can trust to provide support and connect you with the devices and products that's best for you.  We connect our customers with one of the largest 4G LTE networks in America. We strive to bring people together through technology and work towards great accessibility today and every day. 

I visited the store 9/3/25 with a insurance claim from T-Mobile for a screen replacement on my…read morephone. I was told that it would take about a hour for the repair. I came back after a hour and was told the phone was smoking and that some how the battery had been punctured. I had to leave my phone overnight until a new battery was brought in from Houston. I arrived on 9/4 and received the phone but the new screen was not installed correctly or it did not agree with the frame on the phone. I gave the employee back my phone and she happily suggested changing out the frame for free. After everything was finished the phone looked and is currently operating like new. I appreciate the employees for making this unfortunate situation right and fixing my phone the correct way. Sometimes its ok to not get angry with people and to stay calm so we both can come to a solution to the problem. It was an inconvenience to not have my phone originally but I'm thankful everything turned out to be fine and I'm thankful for the employees that were involved in my specific repair.

Hello my name is Chloé Jefferson Saturday 6/15 I visited…read moreone of your stores in Beaumont to to get my VW atlas battery changed. When I got them I was greeted everything was great until it was time to change my battery I could tell she was about confused and struggled to get the battery but I took it as it being hot I would think you would employ or train qualified people. After about 20-30 ins she asked me to try my car. When I tried nothing. She said maybe she didn't tightened anything. By the time I knew something was wrong so I called my husband to meet me at the store. About another 20-30 mins she asked me try again. Again nothing. She explained she needed to go watch a video this was the time I knew something was not right. My husband asked for a supervisor to which she did not want to get one stating they pull be in Tuesday but after a bit of a back and forth one was finally called. Once the commercial supervisor arrived he explained that it was not properly placed in the car it was a few steps that was missed. After another 20-30 mins he tried by that time the car still did not work resulting in me having to tow it to the dealership. Today 6/17 I spoke to the dealership and my ECM was fried. This is the brains of my car to which your unqualified employee destroyed.