Came to Verizon cause my age daughter had issues w8th her self phone, at first we where not getting…read moreany resolution and at one point we where considering switching to another carrier, we are loyal customers for over 5 years. Mr. Torrance the verizon customer representative went above and beyond excellent service and the Manager Eric was also extremely helpful, They really made us very happy my teenage daughtger was so happy that she promise to do well n school, when she got hook up with the I phone 7plus that she wanted. Thank Verizon Reps. For getting is a very good deal.

We've checked in & been waiting more than an hour. No one has even said hello. We'd love to just…read morebuy an iPad.

Excellent customer service! Attentive, friendly, honest, and knowledgeable employees. Went in store…read moreto upgrade my iPhone 8 Plus to an iPhone 11 and Dylan added a promotion to save us $300 off the retail price as well as $15-20 off our monthly data plan. He helped us through the entire set up and data transfer process. Dylan went the extra mile by trying to save us even more with an educator's discount and Jordan, another employee, looked into the eligibility details. Unfortunately didn't qualify for the discount but really appreciate the effort on both Dylan and Jordan's part to help us save money. Will definitely come back any time we need phone assistance!

They have been ok up till now. Today the connection has been going on and off constantly. I…read morecalled them up and the person that answered my call (sounded like a boy) acted like he could care less and hung up on me. I am looking into other companies for internet service. Very disappointed in you AT&T

I don't remember when I first went to Peak Wireless, but it must have been shortly after he opened…read morehis business. I'd bought cell phone(s) from him and was pleased with his helpfulness. My tablet screen was broken and Jeff offered to repair/replace it, but had never done it before on that particular item and wouldn't guarantee the work. I took my chances with him and he did an excellent job. It is now many years later (2024) and I've had to move to a retirement village where we have an IT department which takes care of most of our IT needs. Unfortunately my old, 5SE iPhone which I need because of manual dexterity problems, couldn't be repaired by the new, young tech and ended up in worse shape than before. The floating Home button cannot be eliminated, the regular Home button which had been difficult to push is permanently stuck. It is now Friday evening and I'll have to wait until Monday to somehow get the phone down to Peak Wireless and have Jeff and his crew work their magic on it.

Outstanding service. Unlike every cell repair service I contacted in Asheville, Peak Wireless…read morecustomer service was helpful and responsive. So I drove over 30 minutes away and am glad that I did. The battery replacement was quick and easy (under an hour!) and the price very reasonable. The excellent ratings are well deserved.

Great fast service. Went in thinking I needed to spend $200 to replace glass that turned into a $15…read morepart out the door. The owner seems like a real honest and good person.

Located in Tanger Outlet Mall Asheville. Very knowledgeable and helpful personnel even when not…read moremaking a purchase.

LOVE this place, I thought my beloved iPhone was messed up , but no just a dirty charger didn't…read moreeven charge me . Friendly ,honest & very professional. It's next to blaze pizza & 5 guys burger joint.

Incredibly talented team who will go the extra mile. I was stuck in a catch 22 with Apple and my…read moreservice provider and they resolved my problem quickly at a reasonable price. Thank you CPR- you guys rock!

Chris K, was excellent help! He was patient and courteous. I appreciate the employees at the…read moreSkyland Plaza . go see Chris - he's Great!

Rep had a bad attitude pretty much the whole time. I think because I was switching to an iPhone…read morefrom an Android and apparently the rep sees Apple as part of his identity. So I offended him with my poor past technology choices I guess? We got to a point where he claimed a technical problem made it impossible for him to continue setting up my account and new phone. So I sat in the parking lot, called Verizon and got everything set up myself. Uhhh what the heck is this store even good for? Dispensing hardware? Can't a kiosk do that? Don't get me started on other aspects of Verizon customer service either...

I took my MacBook to have it checked out for something that I did not think was a problem with the…read moreMacBook itself but rather something I had inadvertently done to make an undesirable change to how it was functioning for me. The man at the counter took it to the back room and after about 10 minutes he came back and said he had made the adjustment needed. When I asked him how much I owed him, he said there was no charge because it wasn't actually broken. I was pleased with the service and will be returning again if and when I need service in the future.

got my screen replaced and within 3 weeks i have all kinds up dust and dirt under my screen (i can…read morephysically see the dirt in my camera and when i facetime someone or take a selfie you can see the spots of dirt. my screen has almost like a blur tint to it from time to time and on some phone calls my screen is blacked out and can't do anything. and as of today 10/26/2025 i have now have lines on my screen so i try to go to UBreakifix in arden and there hours for sunday is 12-5 and i showed up at 12:53 doors are locked, lights are off and no response to me knocking. and in my personal opinion my new screen was put on poorly. if it were put on correctly and sealed correctly i should be getting dirt in my phone. because when something is sealed its sealed.