Upside: Nice shirts, some decent ties, ordinary suits.
My difficulty is the service and range.
Range. If you want a shirt in your size, with your preference of cuff then there is a very limited range.
Service. Initial service when buying shorts was from a member of staff who had little knowledge of their product. Their assistance was limited to occasionally hovering and helping us pay for the shirt I chose.
When I returned the shirt (due to it having a mark in the centre of the back) the first person I talked to wanted to help until they found it was a return, once they had verified that it was indeed a valid return they handed the shirt back to me and wandered off without another word. The second person I spoke with apparently didn't know how to help. I ended up finding a replacement myself, waiting in line for the store manager and then finally doing a switch.
My initial view dealing with this company was to have a quick look when they get new shirts/ties in to see if there is something interesting. That being said, we as customers should be treated better.
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