I returned an item & was told my funds were being refunded. What I wasn't told was it takes 7 plus…read moredays to get my money back. No excuse! Takes you less than a minute to take the money. Other stores refund within 24-48 hours. You have lost my business. Their refunds are processed by a 3rd party not by them. If I could leave a -0 for their service I would

This store is back! For quite a while I didn't enjoy going to the Kohl's in this location ...you…read morecouldn't find anything because it had become so disorganized ... but now it's neat and organized ! Thanks for bringing back one of my favorite places to shop.

me and my friends got kicked out because we were being kids wearing bicycle helmets and sunglasses…read morewhile hitting each other with pool noodles and we got kicked out for that

Expired refrigerated food! Lots of it. They also need to get their act together. Had a cashier get…read moretheir phone out to calculate 10% of a $9.99 item!! Do you even perform competency interviews? Or is it an open interview from which "anyone is hired?"

I've always had great experiences with the staff and with the selection of merchandise. Considering…read moreit wasn't too long ago that in order to walk into a sports goods store with this kind of selection meant driving to Kansas City, I appreciate our local DICK'S Sporting Goods.

called about a BOB, display model, it had black marks, some damage, asked if it was for sale at a…read morediscount, spoke to a manager, after being on hold for 5 min, while phone rang in fitness, no answer, manager was abrupt, rude, offered to sell me one of 7 in the back, at a higher price than Century martial arts, with free shipping. Stated it gets alot of use, and is keeping it. The Bob was on a 8' shelf, pushed to the back. Clearly not accessible to customers, or the store personnel. Why would they have a dirty, marked (black visible marks), on Display, for product advertisement.

We came here and got our stuff fine. But when we arrived to the self-checkout machines, we scanned…read moreour stuff. But then we put in our card, and took it out when it said to. But the other monitor on the machine was stuck on processing payment. It looked like almost every other machine was having an error just like ours. One even had the Windows black text-only dialogue saying that a System32 file was missing, how does that happen?! Then 2 people came to help, and they were super nice about it so I'm not being too harsh on the review. Our machine also said there was an error with the receipt paper, which the people helping us fixed multiple times and it didn't work. It sadly wasn't fixed, and the employees had to shut it down and scan our stuff themselves. They also said that we might get billed twice, and if so to return and let Customer Service know. I know it's not their fault, it's the computers, which is why I'm really not being harsh on this rating. It also looked busy, so I felt bad because all of the self-checkouts were being broken.

They Will not honor their,car battery warranty. When i told…read morethem it wouldn't turn over,the quoted there machine. Said its fine,also had a oil change where I had to supply my own filter ,the still charged full amount as if they supplied the filter. They are not here to help.

The managers at this location are TERRIBLE. I was just shopping around and heard a manager yelling…read moreat an employee. That is just not acceptable there is a time and place and while there are customers in the store is not the time!

Every time I visit Kansas City I go to this store. The staff are always very helpful and friendly…read more The selection is phenomenal. I love this store!!

The staff is amazing. Raine actually took the time to help me find exactly what I was looking for…read more Her attention to detail and genuine interest in making sure everything fit just right made the experience so much easier. She was not pushy and made sure I was comfortable. The store is also very clean and organized. It was overall just a great experience!

Very rude and pushy employees, most likely due to having to make commission. I did not enjoy coming…read morehere. I expect much better customer service, especially with being that expensive!