This store is disgusting... go to tj maxx instead... poor selection staff is decent but some kind…read moreof health hazard being in this store

I feel that this store really needs some more cleaning and organization. I have been to many Ross…read morestores and I feel this store has very little variety when it comes to children's clothing. I always end up buying maybe 2-3 pairs of shoes, up to 10 tops or so for my little one today I did not find a thing. We went to the restroom as well. All I can say is gross! The stall floor was wet, sticky, full of paper thrown on the floor. So disgusting! There is nothing more I hate than disgusting, messy, sticky bathroom stalls. I have a little one so to go into one like this is just a huge frustration.

I have been a Penney's customer, in Houston, for over 40 yrs, with NO problems or complaints. On…read more12/17/16, I ordered a Mother's ring as a Christmas gift for my daughter (JCPenney-Commerce St-Ardmore) 6 days later the ring was received (shipped to JCPenney store) WRONG SIZE, WITHOUT PERSONALIZATION!!!! Reordered on 12/23/16....today is 1/16/17 & I STILL don't have it (received& paid bill many days ago!) Customer service at Ardmore store is nonexistent ..... corporate customer service, in Chicago, is NO better!! Penney's has my money, I have NOTHING except LAME excuses!!!!! This. deserves -0- stars!!!!!

Store had my size tires but couldn't balance them??? I called asking if they had that size in stock…read morejust to drive down there after getting a flat to waste my time. They could've asked more questions if that size tire would've been an issue. I wish I could give this location zero stars.

We were able to buy what we needed and honestly this store was not bad. There were a lot of…read moreseasonal items and were able to get what we needed, place looked organized and clean.

Oh how I love this place, especially for the books! The quality of books you can get here is…read moreoutrageous. I've prob bought 5-6 books since I first found an Ollies. This location is big and stocked up pretty well. Place was clean and organized. Wide selection of quality goods to check out is endless. When we were ready to check out it was a quick process the cashier was nice and bagged up our goods quickly. Not sure I'll be back to this location since I don't live here, but if I'm ever in the area in the future I'll have to pop in.

Staff always very helpful they have large asst of carpet or rugs. You can find some great dealsread more

Not much to see here. Surprised this "mall" stays in business considering it has very few stores.read more

I was kicked out for sitting in the sitting area while being transgender and waiting on my friend…read moreso we could go shopping by the property manager, Cathy... no wonder the place is half empty, they run off their customers! The blatant rudeness was appalling, whatever happened to southern hospitality

The place is clean, well stocked and all the employees that I interacted with seemed nice and…read morefriendly. Prices seemed reasonable. It is fairly large and has a good variety of items.

This is really a negative 10 star review (- 10 ********** )…read more I had just purchased 2 camping chairs that wouldn't fit in my trunk so I brought them back the next day to exchange them for the smaller chairs. As I approached the register, the stick skinny chick working the register who looks like the poster child for meth addiction, turned to me and I said " hi I need to return these two chairs for these two smaller ones." she says to me with crazy eyes, "I don't think so I didn't see u bring them in," She didn't say hello, how can I help u with that nothing! She didn't even ask if I had the receipt! I was just getting it out of my wallet when she openly accused me of stealing them!!! My hubby had just walked up with the two smaller chairs and heard me say to her "don't you accuse me of stealing! I got the receipt right here u didn't even give me a chance to give it to you! How insulting how rude!" My husband flipped out and was like hey! I brought the chairs in for my wife how dare you talk to my wife like that! Then all of a sudden some other alternative looking chick shows up quickly, relieves the obviously "high" or "strung out" employee/crackhead and called someone on the phone and was whispering something in the phone then she hung up and a manager dude showed up and no one said another word to either of us the new alternative looking chick looked frightened out of her mind and just starred at the floor but she was professional and checked us out while the manager just stood there fidgeting nervously pacing around the register and the chick acting all "high" disappeared. No one apologized to us nothing! Not a word was uttered we just stood there watching these three scramble around like their secret sewing circle secret was blown! We left. I think it's apparent we will never shop at this store ever again. Worst experience of my life. What a freakshow! Word of advice to the manager of big lots....y'all all need some random drug testing, but more importantly, y'all all need some professional help.