I went there to close an account of about $1100 because of the complete bs service charge of $1.00 per month for paper statements. You would think they would want to ask me why I'm closing my account. Nope, just started the process. Asked if I wanted cash or a paper check, I asked for the check. After 10 min discussion with her colleague in the backroom, I am informed that the paper check will be an $8 charge. Really? Obviously went with cash. If I was taking out $40,000, I would bring a suitcase and ask for all $5s instead of paying them $8. Don't get lured in by their extended open hours, a great bank that was Commerce is no longer a friend of the little guy. read more