Similar to Kenneth M.'s review- surprisingly very pleased and happy with service. Anne set up…read moreappointment- pleasant and great communication. We have 3 inside Mitsubishi units plus one outside unit. Definitely noticed difference- clean, quiet and just feels cooler. Price was worth it- tipped the 2 gentlemen who were professional and left everything spic and span. Will definitely use again and will pass on their company information to others I know with ductless a/c! Thank you Fresh Air Solutions as recommended by Card Heating and Cooling.

We were very pleased with Fresh Air from start to finish. Getting information and an appointment…read morewith Anne at the office was pleasant. (She quickly responded to my emails.) Mike and Justin thoroughly performed the work we needed--cleaning our DAIKIN HVAC system, comprising four inside units and three outside pumps. I appreciated how I was kept in the loop as they worked. I was even happier to note the result of their effort. Our system is smoother and quieter. I believe the cost is fair.

Really appreciated how quickly and efficiently, Twin Valley plumbing and heating, Claremont NH…read morefixed our issue....I'd recommend your services to anyone....thank you.

When I called to inquire about needed service, they insisted on a $400 DEPOSIT before any work…read morewould be scheuduled. Who would be foolish enough to pay such a fee to a firm they know nothing about?

We had a really crummy experience with their Plumbing group. The plumber scheduled to come to my…read morehouse who had a "death in the family" which turned out to be his dog died I found that out later, but I didn't like being lied to a death in the family implies your wife or your mother or somebody. In any case they sent over a plumbing apprentice and electrical apprentice to do the job which they charged me an arm and a leg for they had to redo much of the work under the supervision over the phone from the plumber, who was supposed to be on the job. I know the details because I had disclosed that we have cameras all over the house for our business because we have a business and in one of our outbuildings. Every time there was a problem I called over to the plumbing department and said hey this has happened and the guy doesn't know what to do. It was just I want to say shit show but that's an understatement. PS that plumbing work failed and my son and his best friend fixed it as my son used to work for my construction company so I am very familiar with Plumbing. Naturally, we decided not to go back to Simple Energy because we were so disgusted with their work and because the dispatcher was so incredibly rude to me over the phone. He complained that I was spying on his worker while the worker was at my house and I just closed it. I had cameras and of course the cameras are monitored so hello. What he was mad was is that I knew he sent me someone who was really not qualified to do the work . In any case I had put this ridiculously bad Plumbing experience behind us when today a Simple energy propane truck drove through my backyard after delivering Propane to my next-door neighbor. I called Shawn at Simple Energy And said this was not acceptable especially because the driver didn't see me and almost hit me and our puppy as he zoomed through my backyard. You can't trespass you can't drive across my yard, especially if you're not delivering to me two strikes against the company. I don't know if they hire bad people or what but all in all I'd say I had a crummy experience.

I got a referral to this company. 2 phone calls and 4 texts later i had zero response…read more Unprofessional at best.

The fact is, just because someone leaves ARC Mechanical to start their own business doesn't mean…read morethey actually have the necessary competence. I never expected their team to be so terrible! On the surface, they seemed okay, but their actual experience and efficiency were shockingly poor. I happened to be away from the shop that day; I contacted them repeatedly, and although they kept saying they would arrive "shortly," they never gave a specific time. My staff suggested the refrigerator might be low on refrigerant or have a control system fault, but the technicians completely ignored this; they simply cleaned the condenser coils at the back and left without fixing the actual problem. The next day, I had them come back to top up the refrigerant, but the lead technician just stood by and watched while letting an apprentice do the actual work--normally, the apprentice should be the one observing and learning, while the skilled technician performs the task. The apprentice took far longer just to install the refrigerant charging valve than a skilled technician would have. Not long after they left, the same problem recurred. Later, I suggested it might be a thermostat issue, so they came back, installed a new thermostat, and left; however, before long, I discovered the refrigerator still wasn't cooling. I asked them to return, but they never showed up again. Yet, they billed me over $1,000 for those three visits--claiming they had already given me a discount. It's an old refrigerator that isn't worth much, so such exorbitant, unreasonable charges are completely unacceptable! I've been in the restaurant industry for 30 years, and I have never seen anyone do business like this.

I'm a new customer and this company will nickel and dime you to death! Their price for propane is…read moreamong the highest in the state (NH). They tried to charge me $25.00 to open an account, really! Buyer beware shop around.

I was using Eastern as my oil provider along with their service agreement. Beware, they pulled a…read morefast one on the service. When they were in for the yearly boiler service, I pointed out that the expansion tank for the boiler was leaking. They service man said it was OK and he would fix it in the spring ??? Well, a month later the tank blew boiling water all over the basement. Serve Pro had to clean up the mess. Eastern office and managers refused to accept any blame... only to give me sappy excuses and tech talk from a manager. I dropped them and went with Irving Oil. JG, Wolfeboro

Dale is my go to both at my home and at my business. He has made many emergency repairs at all…read moredifferent hours of the day and is always friendly and honest. He responds so quickly to me especially at my business. He knows what it takes to own a business and it shows by his response time and showing up when it counts. I would recommend Dale to anyone who is looking for a talented, consistent high integrity heating specialist.

Dale was a total professional. Repaired the furnace issue and let us know what was needed for the…read morelong term. Highly recommend him.

We just had a superb experience with AEC Heating and Air Conditioning…read more After a less than pleasant time dealing with a company that previously installed our two split unit systems, we called AEC. They answered our call within five minutes, were able to pull information from the manufacturer, and had someone at our door in two days. Which was fortuitous as a heatwave began that day The young person, former US Marine technician with almost decade in the field of heating and air conditioning, was an amazing professional. He took care of the problem, made a thorough inspection of the entire system, condensers, air handling units, and all; went downstairs and checked the electrical systems and spent time instructing us on the stuff you done see on manuals on how to take care of a heating and cooling system. Great value. On top of that, the professionalism and courtesy from a seasoned military veteran. A pleasure to have him work on our unit and a great representative of his company

From the owner: At AEC Heating & Air Conditioning, we provide exceptional heating, ventilation, and air…read moreconditioning services in NH & VT. As a locally owned and operated enterprise, we bring a personal touch to every project, treating each client like family. Our team of skilled technicians not only boasts extensive industry knowledge but also values honesty and transparency in every interaction. We offer free estimates and 24/7 emergency service. Call us today for your HVAC needs.

This company scheduled an appointment to come and fix a leaking shower when they didn't show during…read morethe specific timeframe i called and asked if there was a problem I was told they could not service my home because of an issue with where I work. There was no phone call to discuss the issue with me until I reached out.

Look elsewhere if you have the choice, but if you are out of options make sure you write down the…read moretime your technician arrives and leaves, then be prepared to call the office and straighten out the extra time tacked onto your bill. I have used them repeatedly over the years and this is not an isolated incident.

Left my house in an illegal/unsafe state with no heat for a week in the middle of February (open…read morecontainer of kerosene pictured below), just to be followed with a several thousand dollar bill and the worst customer service I've ever experienced. Would suggest choosing a different company that can fix a simple furnace problem without 5 visits, and a company who provides their emergency fuel deliveries on the day they say it should arrive.

good service only the time to open a new account is a bit log…read more good service only the time to open a new account is a bit long

Great response time on a holiday! Very fair prices...My new plumber to call. Fired Roto-rooter!read more