Hotel next to the Rhine. Unfortunately we were in the building across the street which meant a LONG…read morewalk to our room. Good sized room with nice bathroom. Always happy to see a water kettle. The breakfast buffet was big with many dishes. Great location and a nice place to have a drink looking at the Rhine. We had soup and salad.

We don't even use Hilton points anymore, but we chose this hotel because a tram stop is right…read moreoutside the lobby, you can walk along the Rhine, and there are plenty of food and shops nearby. We arrived from Frankfurt Airport on a regional train, exhausted, and check‑in took over 25 minutes. It wasn't busy, the front desk simply couldn't find our reservation. When they finally did, they told us the room wasn't ready yet unless we paid an early check‑in fee. We agreed to pay it, but then they said their credit card machine was down. It took two staff members to check us in, and both seemed very young, newly hired, and unsure of the computer system. There was a manager or more experienced person at the front desk who did not help at all. After handing us the key, neither newbie explained anything about the hotel, amenities, or breakfast options. From the lobby to our room was THE LONGEST WALK EVER. Was I at Caesars or MGM in Las Vegas? It felt like we walked past an entire convention center wing. Our area was quiet, but the beds were too soft, the pillows had an odd odor, and I had to leave the windows open to air out the room. Thank goodness for crisp, cold German air and Lüften!!! For what we received, the hotel felt overpriced. We were jet‑lagged and slept most of the time, and we didn't eat on‑site since there were so many great options near Marktplatz. Pluses: complimentary sparkling and still water, an additional elevator across the street with room access, and a nice view of the river.

Across the street from the train station in Mainz, this place is conveniently located to local…read morewatering holes, bus stops, rental cars, and trains. Plus, it's a little on the swanky side, which is cool. We were on the penthouse level with great views, a wonderful room, and nice upgrades. I especially liked the electronic blinds mounted on the outside of the windows which helped block both the sunlight and the street noise. The breakfast, which was included, was by far one of the nicest we experienced in our two week Euro-trip. An abundance of quality and assortments for different tastes abound for all. Value, location, quality, and service: I recommend this hotel for those looking to find a nice stay at reasonable prices. Go here.

Recently renovated rooms include new beds, bathroom is all new and modern. The frosted glass door…read moreto the bathroom can seem awkward. The air conditioning is a great asset for the few month it is needed. The room is completely sound isolated from the street. Parking is not included, but parking in the public garage gets you use of the public transport system. Staff was friendly and helpful with tourist sights and directions. I will stay here again if I'm ever in Mainz again.

Definitely not closed…read more Check in is at 3pm, plan accordingly. There are lovely fish aquariums here and some nice sofas to plant yourself on for awhile. It took a while to find my room-- it is an indirect route from the reception area. But the room is pretty cool and there is an amazing view of the Rhine River. The grounds are very lovely with large old trees and wild parrots that live here. The beds are very comfy and all is well EXCEPT the wifi is extraordinarily slow. And there are no Do Not Disturb signs-- housekeeping is aggressive and you will want to lock your door. Other than that this place is A-OK.

Clean and modern design, but comfortable. Lots of closet space in the room to store your clothes…read more The bottle of complimentary sparkling water was a nice touch. Friendly and accommodating people at the front desk. The breakfast at the restaurant downstairs was amazing with a huge selection, including a small but quality plant-based section. We were there with a huge tour group and they kindly opened the restaurant early for us on the day of our departure flight so we could enjoy one last proper breakfast there. It's not quite downtown, but it's close enough to downtown Mainz that it's easily walkable, and there's lots of transit nearby, so the location is very convenient.

Conveniently located near the Hauptbahnhof so it's easy to head out at the beginning of the day and…read moredo your touristy stuff. Also, it's only a short walk back to the hotel at the end of your touristy day, when you're the most exhausted. The staff is friendly, but is definitely more apt to want to help if you are willing to TRY to speak the local language. The beds were comfortable, and the room was quiet.

My favorite hotel in Germany...I fly for a living and stay at many hotels around the world...none…read morematch this Novotel in Personal Service and Courtesy, Those of us in the travel industry can feel entitled at times, sad but true. I've only had a couple of issues here any each time the Staff has treated me like the most important customer ever (most recent Don on 2 Jun 22). Stay here if you want to feel like you're staying at home or with your favorite Aunt or Uncle.

We were warmly greeted as we entered the hotel. Check in was fast and easy. My room had everything…read moreI needed and the bed was comfortable. The rooms lack personality but the comfortable bed made up for that. For a hotel room in Europe, this was large. There was a desk in the room and a chair. I did not try the restaurant but my colleague said the food there is good. The location worked well. It is an easy walk to the train station or the old town area. The hotel is located in a more residential area so it was quiet. There is a parking garage adjoining the hotel that is available to the public.

Update: the beds here have been very good. The daily included breakfast in a full dining room was…read moreexcellent. Full breakfast, eggs, bacon, cereals, breads, meats and cheeses. The shower stall is a minor problem because the movable glass wall fails to seal. But we work around it. No worries. Tonight is last the night. Moving on by train. Along the Rhine.

I was thinking 4 stars because this isn't a resort hotel with lots of amenities, but this property…read moreexactly filled our needs with no negatives. So, 5 stars it is. We wanted proximity to Hbf: got it - cross the street and you're there! We wanted a fairly low price: got it and booking far in advance helped. We wanted an included breakfast: got it and the buffet was exceptional. Even the gluten free traveller was satisfied and the coffee maker made good rich coffee which while strong, was not bitter or Starbucks burnt. The lobby and room are very old fashioned so if you're looking for an Ikea vibe, this isn't the place for you. Our room was large and the bathroom was nicely remodeled and spotless. Back to location: we walked to the church with Chagall windows and then to the cathedral and then back to the hotel. We're not young but we found walking to be easy, safe, and pleasant.

We came from the Park Hyatt in Hamburg to this pleasant hotel, fully expecting a sense of…read moredowngrade. However, we have fallen head over heels for Park Regency in Mainz. The Hyatt level of service I have come to expect and could identify blindfolded, is in full employ here in Maintz. Our check in was most pleasant and the club lounge staff is the same. Something about the Hyatt experience reassures me that, if something were to displease me, it would be fixed! And fast!! It is a joy to be cared for by Hyatt professionals ... Then I must dwell on the location. Mainz is a lovely little place outside the bustle of Frankfurt. It is full of history and culture and situated along a riverbank. And in the primest of locations, along that bank, lies the Hyatt Regency. The pristine remains of an 1800s military fort is accommodated as the southern wall of the hotel lobby! I've never seen anything like it. The post modern lobby, complete with minimalist tavern, is walled on one side by an 1839 fort! I stood amazed for a moment, taking it in. The room levels of the building do not disappoint. Our room is, at the same time, cool and modern and cozily comfortable. An entire wall of our single room looks out over the river boardwalk. The scene outside, joggers and locals walking dogs, is so bright and welcoming! We are considering a late check out tomorrow to better enjoy our short time here, which is not something we do regularly. Visit this little gem of a hotel, and thank me later.

GREAT HOTEL RIGHT ON THE RHINE RIVER…read more============================= This is a very nice hotel with comfortable rooms, good food and central location on the Rhine River. The highest rooms on the side of the river have the best views and the old fortress blocks the views for the lower level rooms. We walked to the weekly farmer's market that was right by the cathedral and another church with the Marc Chagall windows.

Great price No AC…read moreRooms modern and remodeled We stayed on the street side and regretted it! Noise from street will keep you up till 1 am Restaurant here is very good Breakfast is pricy No brewed coffee In the heart of the city so you get a feel Elevator is a plus