I was really dissapointed in this bike shop. Prior to our visit to Copenhagen, I had contacted the…read moreshop in order to clarify everything for our rental during our stay. As advised by luca, we called a day in advance, to book our bikes and agree on a pick up time. I wanted to pick up at 10.00 am, when the shop officially opens. Luca was only commiting to 10.30 and that not even in a friendly way...I should have already looked for a different shop to rent bikes after this conversation...
On the day of rental, my family (party of four) and the little baby walked to his shop, only to find out, that he was not there. Not at 10.30 and also not at 11. There was no communication from luca's side concerning a delay.
If you only have a couple of days to explore a city, I would recommend you to rather chose a different bike shop to rent from.