I am looking for functional doctor so I was referred here from my boss who has seen these…read moreindividuals herself. I have only made it as far as to have a telehealth visit with Dr. Mary Ann. On the day I have the visit, I had to reschedule from an earlier time to a later time, so I was able to get in contact with Jessica at the front desk, who was very very professional and friendly btw! I am rescheduled for a later date and the Doctor who I was to see via telehealth had never called me so I called Jessica again and she was very prompt at getting the Doctor on the phone with me. The doctor either wasn't notified but the first thing she said was "well you cancelled you're appointment"....a little on the unprofessional side for me, because I didn't get a "Hello", "Sorry about the mix up" , nothing. So I know I'm not going to get far in this visit because you have to pay for these things but I was expecting just a little more. I told her my concerns and the first thing she ran down was the price...It made me feel like she was deterring me. I was really looking for what were their potential plans of action just baseline for their patients. All in all I wouldn't proceed just on the tone of the first telehealth visit.

I am prefacing this review by acknowledging that I have not seen this physician. However, the way…read moremy appointment was handled today was a serious insult and joke. Therefore, I can only persuade new patients to avoid this office. I called the Hartford Healthcare line to get an appointment in Avon. Honestly, I didn't care who the appt was with. I am not feeling the greatest and being new to the area, I was hoping to be seen and then establish a primary care doctor. I was scheduled with this doctor. Again, I would like to mention that I am unwell with obvious symptoms. I show up for my appt 15 mins early. All my personal information is gouged out of me. My insurance card is run and copay is paid. The nurse even calls me in. But then I am told that since this doctor is not currently accepting new patients I cannot be seen. So again, this is a sick patient who came all the way in with a legitimate appointment and was turned away due to their admin error. The office did not even have the decency to let the doctor see me based on my illness. Of course I am livid and will recommend no one to come here. Primary care physicians are plenty and being treated like this as a sick patient is a violation of your oath not to mention human decency. Totally not worth the effort for just a family practitioner.

Poor medical care. Seems like doesn't care goes through the motions. Never follows upread more

See this doctor only if you have no problem with waiting 1-2 hours or more to see her. No…read moreexaggeration. I may be a stickler for punctuality but this is extreme. You will wait in that tiny little room forever. Nurses will come in to check on you and are quite apologetic but there is absolutely no excuse for that type of rude and inconsiderate behavior. It has been many months since my 3rd (and last) visit there and each time she was later than the first. I'm still steamed.