I came from a national bank about half a year ago feeling SUPER jaded and cynical, but SFCB made me…read morea believer in great bank service again, plain and simple. Despite the fact that I usually do something kind of embarrassing when I visit SFCB (once I accidentally flung the drive-through plastic tube out my window... I don't know guys, this is just my life), the attendants are nearly always super sweet and accomodating. When I came here I didn't understand the process of writing a check to withdraw money from my account, and they walked me through that with lots of grace despite the fact that I was like, "HUH?!?!?!?!?" They're great. They also were insanely proactive during the Target data breach debaucle and called me to cancel my card just as a precaution, which I appreciated. Plus, there are no redonkulous "maintenance" fees - no fees at all, actually - and that was a big selling point for me after losing money time and time again to my old bank. I visited today with a list of like, forty items to take care of and my teller was amazingly patient and efficient, so that spurred me to give them a Yelp shout-out in review form. If you're a Springfieldian who's unsatisfied with your bank on any level, make the switch. You will NOT regret it with these guys.

From the owner: Springfield First Community Bank (SFC) is a locally owned, full-service bank, formed and owned by a…read moreteam of community-focused individuals and business owners. SFC strives to have a positive impact through volunteerism, philanthropy and a responsible approach to financial services. Member FDIC. Equal Housing Lender.

This is the first Chase location in Springfield as their call center on Republic does not count. I…read moream undeniably happy they finally opened a spot here so I can hit my bank up when in town. It seems like the majority of the banks here in Springfield are local affairs who treat their customers more like they are doing them a favor than anything else. At Chase they are very friendly and ask what they can do for you and not the other way around. I've been banking with them for over fifteen years and was really distressed when I moved to Springfield to find they didn't have one, so this new location is a welcome addition to this city.

I love Central Bank. A lot of the Big Banks have lost the hometown friendliness. Not Central Bank.read more

From the owner: Central Bank is a privately held bank holding-company headquartered in Jefferson City, Missouri…read more The Central Bank family operates more than 250 locations in 78 communities, as well as numerous divisions, including Central Investment Advisors (CIA), Central Trust Company (CTC), Central Mortgage Company (CMC), HSA Central, Central Technology Services (CTS), Bank Central, and Online Central. We specialize in community banking, focusing on delivering cutting-edge technology to our customers in Missouri, Colorado, Illinois, Iowa, Kansas, North Carolina, and Oklahoma; and more than 22,000 ATMs nationwide.

I've always had good customer service and I've been alerted when someone else tried to use my card…read more I'm happy with them! Dee has always been very helpful as have the rest of them but i have dealt with Dee the most. I highly recommend this bank. Bob

Friendliest bank in the Springfield. I like to bank where they know my name and are glad to see me.read more

This is simply the best bank anywhere in the US. They are professional, helpful and knowledgeable…read more If you have a problem they are quick to help solve it. Their customer service is always great. Bank here, you won't regret it.

I am from AZ and Chase has been my go to bank for twenty years. Unfortunately they don't have one…read morehere in Springfield so I had to search for a new bank. This one was close and fit the bill. The girl who opened my account was very friendly and helpful. My only complaint would be the very 80's decor on the inside and the fact that they only have the one bank here in Springfield. It would be nice if they had other branches I could visit if needed throughout Springfield and the state, but for my needs they fit the bill.

Arvest is the absolute worst bank to deal with. Will never bank there again. Customer service is…read morecrap!!

this is the worst bank ever!! i have had my money put in other people's accounts. i have had them…read morehand me other people's cash at the drive through (talking thousands) and they put other people's money in my mortgage account for several months!!!! i had to call them every month to fix their mistakes!!. i dealt with a very rude, very new, very immature girl. that treated me like i was trash. she had to check with her manager and call the other location before cashing my check. i said i will just go there. she said ok have a nice day rude!!!! i've had a mortgage/checking/ credit cards, everything with this bank. i can't wait to get away from them. if you have any sense, do not bank with arvest i overherd a man tell them his morgage was not applied again. they are horrible people with a bad attitude. 0 help!! they make tons of mistakes, and they just hire new people over and over.....

I am done with Bank of America for good. I decided to give Oakstar a try. They were friendly and…read morepleasant. The account is open and the process has started so far so good.

Couldn't speak higher of a banking institution! John Hiles (who is no longer with the bank) made…read moreour transition from Bank of America to Oakstar seamless. This bank really understands the customer, and truly appreciates your business. Very refreshing! Delightful company!

I've banked for decades with a high credit score 843 and just got kicked out of Simmons bank…read morebecause Kyle Owens in Fraud dept decided he didn't like the way I was accessing my account or something. I never found out because noone t Simmons could tell me. It was Kyle's secret. From the get go he treated me like I was a criminal. Kyle Owens deactivated my account....left a message about a debit card sitting in my desk drawer that I hadn't used in months, and didn't return my phone calls for 7 more days! Then closed my account because I got angry, upset and emotional. Mainly because he bullied me. Kyle Owens is a mean person in the fraud dept of Simmons bank who intimidates the customer. If you don't like it - he closes the account. Worst experience I've ever had at a bank where I did nothing wrong. Are all banks run like this in Springfield? I'm terrified of the atmosphere in that bank. Buyer beware. This is a very scarey bank.

They have always been easy to work with and good advisors. They have several locations in town and…read morearound the area making banking easy.