Suttons recently completed our new 4 season room and patio. Outstanding all the way around. Very…read moregood planning and drawings. The project managers communicated often so I knew what and when the next part of the project was taking place. The teams they sent out were very good. Worked hard. No wasting time. I would absolutely hire this company for another project. Very happy with the results.

I just got a new bay window and it is really beautiful. Already 2 of my neighbors have told me how…read moregreat it looks. Josh Phillips was the supervisor and as soon as I saw him I knew the project would turn out perfectly. He always puts customer satisfaction first and ensures the project is exactly what the customer wants. He has supervised several other home improvement projects for me in the last few years. Rick, the installer was professional, hard-working and friendly. He did a fantastic job!

We were so happy with the job that Midwest did when they replaced all the windows that we called…read morethem and had them replace all of our exterior doors. Our house is old, built in '27, so things are not even and flush. It was a challenging job but it was executed perfectly. Between the new windows and new doors, my house is looking great and we are saving tons on our heating bill. If you want pictures or a more detailed reference for their work or have questions, please message me through here. I'd be glad to share more of my experience.

The product quality is good but the craftsmanship is very poor. Just like other reviews, I have…read morewavy siding, a piece of siding falling down, an exposed electrical outlet with no cover, exposed nails that could have been avoided had they just went a 1/2 inch higher and I could go on. The contractors that did my house did not pay attention to detail. I feel like the contractor was in a hurry to move on to the next job. I chose Midwest because they had the lowest bid, but had I know the quality was going to be this poor I would have went with another company.

Griffitts Construction did a great job on my roof and siding! Gwen was awesome to work with…read morethroughout the entire process. She listened attentively to all my concerns and ensured they were promptly addressed. Highly recommend!

griffitts did a good job on our siding and it looks nice. A few issues tho...we found lots of…read morenails in our drive way and all around our house. We also allowed the workers to use our outside spigot which they broke but didn;t tell us about it. We found that out on our own a few days ago so we will have to pay a repairman to fix it. they also messed with our air conditioner and removed the service switch. Another repair job for us to pay for. they moved our cable box and did not move it back and is so close to our air conditioner that it won;t open. the canopy we bought out front was measured wrong and is shorter than what we had wanted however we can make that look ok...We paid a lot for our siding and would have appreciated to have been treated a lot better

I called Gabe's because the company I got my roof done with is either out of business or not…read moreansweriing their calls. There was a shingle sticking up on our ridge cap. Not only did they come look at it they fixed it free of charge. This seems like a small thing to some people. but knowing it's fixed and there wasn't any major damage is a load of our minds. The fact that they did it free of charge is amazing. Thanks to everyone at Gabe's who made this happen. Andy and Leslie Seck

From the process of the estimate, to the contract, to even getting issues resolved--nothing but…read moreproblems, being interrupted by people, and quite frankly, some shady business practices. You should be well versed in contract law, paint colors, and triple check any paper against what is verbally discussed if you decide to use this company. Apparently they are very good at saying one thing and writing another. We'll start with the estimate. There is NO transparency in prices. If you watch your money or live on a budget at all--this is not the company for you. They show you photos of all these great doors, tell you to pick one, and then they'll start looking up prices...after they've talked your ear off about it for 30+ minutes, and you don't want to go through the entire 30 minute process again to guess the cost of another door. Simple list of A door is $X? They don't have it. I was told verbatim, "the brochures don't come that way." So apparently salesmen knowing the prices OR even the novel idea of using a pen to write down the prices hadn't occurred to anyone. We agree on the price, anyway, despite feeling like that was all a plot to hike the prices of the products. Slightly higher than others in the area, but we went with what we thought was an organized company. We requested the color that matched our siding. What I specified as the important part--that it match our existing siding. Not a problem, Brett says. We've got that. He writes down a color name. I'm not a door salesman. Or a paint salesman. I don't know one color name from the other. I just know he's shown me 9 colors and 57 doors and one is the color of our siding, plus that this meeting has gone on much longer than I expected an estimate over a door to go. That was in August 2023. The doors finally arrive from the supplier in February 2024. One possible date was given for install, so we took it, not feeling like there were a lot of options. They arrive (earlier than stated and sat in our driveway for a while before ringing the doorbell), and immediately start to work without even checking to ensure the product was correct. No, "would you look at these doors to make sure it's correct?" Nothing. I don't see the doors until they've got my old one already off and who knows where?! It's not like I can say "please put the old door back on because this isn't what I ordered." It's gone. The color: very much NOT the color of my siding. Grey. Blue grey. It's a great color of grey! Beautiful, really. The problem is: My house is brown. If you've ever looked at grey next to brown and kept from losing your lunch, I applaud you. The two are not even slightly complimentary colors. No one with any sense of a color palette--like someone who sells things in different colors for a living--could say these colors go together. So of course I am upset that I thought I was getting a beige/brown tone door and a blue/ grey one showed up. I call in to try to figure out what can be done. I am interrupted by Stacey. Repeatedly throughout this 30 minute call. Stacey doesn't understand why I would want to see the range of prices a product COULD cost before I buy it. Stacey doesn't understand why I might be upset that this is not the color I thought I ordered. Stacey assured me that even though she wasn't there, I was definitely shown every color in a correct representation and weighed my options. Stacey cannot tell me what comes next in the process of fixing this despite that I indeed tell her this is not the color I was *shown* in my house during the estimate and writing of the contract. Yet when I call back, I am told Stacey is the only person who can address this problem. So does Stacey know how to address the problem or does no one knows how to address the problem? Spoiler alert: it's no one. Which means I dig out the contract and the estimate, each of which actually list different colors but because the *contract* lists the incorrect color and obviously verbal remarks aren't worth the paper they're written on, they choose to uphold a piece of paper due to me not being able to correct the salesman that in fact, the color I asked for that matches my siding is called "heritage", which is beige, and not, in fact, "sandstone/beige", which is not beige at all, but grey. The verbal assurances that it would match the siding mean nothing--which, yes, may be contract law 101, but just another example of why you can't trust anything someone here says to you, nor do I think most of us would be able to correct door paint colors that are specific to a single supplier, having seen a single sheet of paper where we were unable to read the tiny font of the paint color, for under a minute, after saying "yes, this color matches my siding" and being assured "this is the color that matches your siding." So, know your paint colors, triple check your contracts, and never have an issue that you expect to fix, because they will help you with exactly none of this. They'll collect their $.

Needed new roofing, job went fast and looked great. Price was i guess normal. Now 5 years later I…read morefound out the roofing was cut too short on the drip edges allowing water to wick/capillary back under the roofing and running down my walls under the siding. My back bedroom from the foundation and up are water rotted. Sill plate, rim joists flooring, wall studs. Could be 25K in damage and insurance wont pay, and this guy is not to be found/

Just had our new windows and doors installed and love, love, love them! Ordered them through Paul,…read morethe owner, which took about 8 weeks for them to come in from the manufacturer. We ordered full screens but half screens came in so we have those in right now until the correct ones are delivered. BIG shout out to Zack and Greg who installed them! They did a fabulous job, very professional. I just cant stop looking at them. My dog likes the storm door that opens either at top or bottom so he can look outside. I would definitely recommend this company if you need new windows and doors! Update: the window screens that were installed were not the full screens we ordered. They were supposedly reordered the day of installation, June, and its 4 months later and we STILL do not have them. We are constantly calling and getting one excuse after another from the owner. Really like the windows and doors but customer service is not good at all. Will not recommend this company for this reason alone.

I called on Monday January 10 at 1 pm about a broken window, a very nice lady answered the phone…read moreand answered all my questions. I told her that i needed my window repaired as quickly as possible as i was concerned about the freezing temperature outside, i also told her that unknown persons attempted a burglary at my house And I was worried about the suspects returning to my house. She asked me to text photos of my broken window and they would contact me to get it repaired. Well 4 days later and i haven't received a call, i will never return as this is unacceptable. I went to Avenue Glass on North grand because they guarantee a repair the same day and they're the only business in Springfield that cuts their own glass and they're way cheaper than other glass shops. Stay away from this place as they cant even give you an estimate within 5 days,

Harmony Glass is a great place to do business the prices were wonderful. The people were very very…read morekind and I will always go back to them for any classwork I need

I had a meeting with a sales associate for a garden window install and after arriving on a price i…read moretold him i would think on the project and let him know. I called back to give them the green light on it and was told now the price we agreed on was going to not be honored! They now wanted 300.00 dollars more! Not good business! And to lose a 3,000 doolar job because you want to squeeze 300.00 dollars more is plain ignorant. Too bad they could not have honored what my estimate i was given said!

They Came To My House for A Free Quote On My House Roof. They Barely Were Able To Follow Along With…read moreTheir Book. He Said He Would Send Me A Quote. But They Have Not Sent AnythingThey Came To My House for A Free Quote On My House Roof. They Barely Were Able To Follow Along With Their Book. He Said He Would Send Me A Quote. But They Have Not Sent Anything. Terrible Company Would NOT Recommend!!!