Very current. Love the drive-through, live video connection, and hours…read more I joined this credit union this summer and have been VERY happy with their utmost professionalism. The hours fit my busy life. Since moving to the region recently, living just 1 mile from a time zone change has been challenging, but I am getting the hang of it. TVFCU's staff have been very helpful. Big thanks to them!

Take a trip down memory lane with Tennessee Valley FCU and see what banking was like in the early…read more1980's. If you have a small account, don't do a lot of transactions, and don't use online banking - this is the credit union for you! Oh, and be prepared to get nickel and dimed for everything you do!

They are the best of the best. Small credit union with small town feel. It is a place where…read moreeveryone knows your name walking in. I truly enjoy this experience going with this credit union.

Great local service. Avoid those larger corporate banks. The staff is always friendly and helpful.read more

I stopped by twice within the same week for a cashiers check and to get a paper notarized…read more Charlie Bono notarized my paperwork and has me in and out within minutes. The tellers were courteous and prompt each time I went in. As a customer I appreciated their efficiency.

Customer Service is absolutely ridiculous. The wait time is absolutely insane. Having an…read moreappointment and still have to wait over hour plus! Getting a call saying " are you still coming to your appt" we over booked! Well yes... I made an APPOINTMENT for a reason! I can understand a little behind, but waiting for long wait times with an appointment is not ok! I watched 3 people walk out that had an appointment, And no employee stated a word to them! I've been banking as Wells Fargo for over 20 years and this is the first time I'm considering leaving Wells Fargo! This is the only location closest to me from Ooltewah TN! This branch needs more employees!

I've had amazing service and service that was awful . It definitely depends on who you talk toread more

UPDATE: So I called the bank this morning and thanks to Lisa, I was refunded the $216 NSF fee!!…read more To say I'm shocked would be an understatement. Never expected that. I'm leaving at 4 stars because of the ATM fees for using other ATMs. If they lost that $3 fee, I'd give 5 stars. Plus, not going to let one ladies misinforming me ruin the entire company's reputation. Thank you Regions for making my day! I have had nothing but bad luck with this bank. You're only allowed to use their ATMs to avoid the $3 fee they charge for other ATM usage. I always arrive when theres a technician working on the ATM, which seems to be a lot lately. Why have a tech there at 10am? Why not before you open or right at closing? Quite inconvenient. I decided to opt in for the overdraft protection, like a dummy. My understanding was the bank would cover your overdraft for $36. I called the office the other day to ask... If I have $3.00 in my account at the moment but have 6 or 7 transactions pending, and I pull out $100 in a couple of hours, will that mess up my account or will I only be charged the $36 for pulling out the $100? The lady told me that I'd only incur the $36 fee because they go by the time you made purchases and only charge the fee for the transaction that puts you in the negative. Well, I pulled the $100 out on the way to work. NOT THINKING about that $3 ATM fee. I used an ATM at a gas station and went on about my day. Can you guys guess what happened? If you said screwed up your account, youd be correct. Checked my balance and as of right now, I'm -$380.54. And you know what? $216 is JUST for NSF fees. That $3 ATM fee, tagged for $36 NSF, plus all my other pending items bounced. Why did the employee tell me differently? Going in the morning to opt OUT. Check this company's policies out before you join!! I'll be swapping banks soon. I use too many different ATMS to be charged for it. Plus being told 1 thing & the complete opposite occurs, not cool.

From the owner: Looking for a bank in Chattanooga, TN? The East Ridge 4334 Ringgold Rd branch is located .75 miles…read morewest of the intersection of West State Road 434 and West Warren Avenue, past South Seminole Hospital in Hamilton County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 237 branches and 338 ATMs across TN that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Regions services without an account, such as check cashing and/or Western Union money transfer.

I would recommend CFFCU to everyone. Great, friendly service every time I have been in. I just…read morerefinanced my home and they were very efficient and I got the best rate in town! They took care of everything, I just showed up to sign. I have auto loan with them as well. Give them a try!

I have used CFFCU twice since 2015. First loan was for a motorcycle which I paid off with no…read moreissues. The second loan which is current, I got a great rate with no issues. I paid the first loan without any payments being late. Onto the second loan where this month my bank account was compromised for a 25.00 bogus echeck. I had to change accounts etc. I had a payment scheduled to CFFCU which didn't go through due to the account being on hold. I called CFFCU to let them know what was going on and asked if the late fee could be waived. Soon as I asked that, Terri acted like I was lying and asked if I had proof, which of course I have plenty. When I said I did have proof, she stated that it was against Federal law to wave late fees due to possible discrimination. WHAT??? I've never had a banking institution under those circumstances refuse to waive a late charge. Needless to say, due to her attitude and lack of willingness to help, I will never get another loan here nor do I recommend this institution. I don't like being accused of lying, and I don't like being lied to. Stay away from this place, something isn't right...

Not generally Crowded, efficient people, fast turnaround, nearby free parking, best I have seen in…read moreChattanooga Area. Far better than Hamilton Plaza B of A center. Tony P.

Nine times out of ten this branch is closed for no apparent reason. I can not count the number of…read moretimes that I have driven to this bank to do business and there is a sign posted on the door saying that "due to circumstances beyond our control, we are closed today." This is a branch in the heart of downtown and located in a major financial center building, you would think that it would be open due to its location. I understood staffing issues were real during COVID and unforeseen closures do happen, but last time I was able to go to this bank and comment on the frequent closures, they assured me that it would never happen again and that they had systems in place. I am very frustrated and honestly surprised that at the end of 2021, they do not have better protocols and systems in place to stay open. This bank sucks.

Great customer service bankers take the time to help you, and they also have Spanish representativesread more

From the owner: We are committed to creating a better bank, and we will continue to work hard and capitalize on…read moreopportunities that build value for our shareholders, clients, and associates. Founded in 2007, SmartBank is a full-service commercial bank providing banking, investment, insurance, and mortgage financial services, with 42 branches spanning Florida, Tennessee, and Alabama. Recruiting the best people, delivering exceptional client service, strategic branching, and a disciplined approach to lending have contributed to SmartBank's success.