I cannot say enough good things about my massage experience. From the moment I arrived, I felt…read morecompletely welcomed and at ease. The therapist was incredibly professional, taking the time to listen carefully to my needs and explaining exactly what to expect. I really appreciated the clear communication -- it made me feel confident I was in good hands. The massage itself was outstanding. The therapist skillfully targeted my problem areas while also creating a calming, relaxing experience overall. The pressure was always just right, and they checked in with me throughout to make sure I was comfortable. You can tell they are highly trained and truly care about providing top-level service. Afterwards, I was given helpful tips on how to maintain the benefits of the massage at home, which showed how invested they are in my overall wellness. It's rare to find such a perfect combination of skill, professionalism, and genuine care. I will absolutely be returning and recommending this place to friends and family. Easily one of the best massage experiences I ever had! Kourtney is top notch!

I recently visited this massage parlor while traveling from Texas, and overall, the experience was…read moredisappointing. The massage itself was just okay--not terrible, but definitely not worth the $100 price tag for a standard 60-minute session. That said, the quality of the massage wasn't even the main issue--it was the lack of professionalism and customer respect. I called ahead at 9:45 AM to schedule my appointment and arrived early at 9:42 AM. When I checked in, I confirmed that I had called ahead, and the receptionist proceeded to collect my payment upfront, which I understand is standard practice. However, immediately after my payment was processed, another customer walked in. She stopped assisting me to ask if he had an appointment, and her demeanor made it feel like she questioned whether I had actually booked mine. It was an uncomfortable start to the visit. The most concerning part happened after the massage. When I completed my receipt, I added a $15 tip, bringing my total to $119 with the card fee included. As I was writing, the masseuse looked directly at my receipt and told me, "That's not enough money." I was taken aback, because a $15 tip on a $100 service is reasonable. When I declined to increase the tip, her tone became aggressive, and she called another staff member to the front. That person told me I "needed to leave more tip." Only after reviewing the receipt did they realize the tip was $15--not $5 as they had assumed. At that point, I was given a quick apology, saying, "Sorry, I need glasses." By then, the situation had already crossed the line. Being pressured for a higher tip, spoken to aggressively, and then dismissed with a casual apology was both unprofessional and disrespectful. As a paying customer, I expect to be treated with courtesy and not put in an uncomfortable position over gratuity. Unfortunately, this experience left me feeling more stressed than relaxed. I cannot recommend this place based on how customers are treated.

One of the best deep tissue massages I've ever had. Have a problem spot. They can help. Definitely…read morewill return. Very clean also

Great place to relax! Best therapist in the Jackson area. If you want a great massage come here,…read moreyou wouldn't be disappointed.

The best massage I've ever had. Kristine truly has a gift. I feel better than I have in months.read more

My treatments are amazing! I go to my appointment with pain and come out revived! Staff is kind and…read morecares about the patient. I'm very pleased with the service. A+++

Love the energy here! So far I've received a massage from here, bought a crystal (Citrine) and…read morevisited their salt cave. Hot Stone Massage - really relaxing! Stones weren't too hot to harm the skin, hot enough to release the tension. Had a female masseuse who was wonderful! (I even fell asleep during the massage I was so relaxed) lol Crystal - so beautiful! It caught my attention as I was checking out. The lady informed me that whatever crystal you naturally like is one you're 'drawn' to or need in your life. Ha, sold! But no, the people there are so knowledgeable about crystals and yoga. They are the real deal and even hold classes for yoga and crystal knowledge. Visited the salt cave, it's my least favorite. Maybe because I came right after waking up. It's really like meditation while laying in a reclined chair. I'll try it again after a long day.

I don't understand their reasoning. Very rude except the…read moreowner. Message was awful. Way too hard. It's like a bulldozer.

I went to Next Level Massage to relieve significant tension I had been experiencing in my neck and…read moreshoulders, and I couldn't be more pleased with the results. From start to finish, the experience was both relaxing and therapeutic. Terrance is highly skilled, attentive to pressure preferences, and such a genuinely kind person. By the end of the session, I felt noticeably lighter, more mobile, and completely at ease. Terrance is such a master of his craft, and I would highly recommend him and Next Level to anyone in need of massage therapy!

I have been going to Terrance for a few months now. I started going to try to help the frequency of…read moremy migraines. I cannot tell you how thankful I am to find him. Not only are my migraines more tolerable but I am not having to use as much medication to treat them! I have increased to adding in my lower back. He has magic hands! He is very professional. I feel so much better after I leave. I count the days until my next appointment. I recommend him to everyone I know.

I had such an amazing experience here. I moved recently and I've had trouble finding a masseuse…read morethat knows how to truly give a massage and not just a cursory "rub down" like places that rhyme with Garage Entry. I booked last minute for a facial and a 1.5 hour massage and they were happy to accommodate me. Crystal met me before their normal office hours to start my facial which was SO relaxing. She focused on acne and it actually helped! Instead of an awful steamer she used hot towels and applied four or five creams to my face, each after a cleansing hot towel. She finished by applying an exfoliating scrub to my lips which worked wonders - I really need to find out what it was so I can buy some! She was very sweet and made sure everything was soothing. It was a great way to relax before my massage. The room was calm and comfortable. There were essential oils being diffused and the lights were low; there was enough light for them to see what they were doing, but not so much that I was bothered by the light. The room had two tables: one for the facial and one for the massage. I believe the massage table could have been heated - I saw a cord at the bottom - but the room was the perfect temperature so I didn't ask. When the facial was over, I switched to the other, wider massage bed and Raymond came in to give me my massage. He used some sort of lotion instead of oil, so I left feeling soft and clean instead of with oily skin. He did not hold back with the pressure - I have back and leg issues so I requested heavy pressure and he went for it. Again, he knew exactly what he was doing! He also used hot towels to remove the extra lotion and calm my body. I was definitely sore for a few days afterwards but I like to think that's a sign of a good massage. The entire salon was very nice and if I had been in town for longer I might have gone back for a pedicure in the lovely nail section. I'm not sure if they do hair as well but I know there were other options available including eyebrow treatments. Crystal and Raymond seem to know how to do most things when it comes to beauty and body treatments. I know they do waxing, including brazilians, which is hard to find in Jackson. The one negative was that I did pay a little more than I was planning to, but I felt like I got my money's worth. They didn't act like they were on a tight schedule - they didn't rush around, so even though I'm sure they kept an eye on the clock, it didn't feel like that to me, which goes a long way. I will happily return the next time I'm in Jackson!

Very enjoyable experience. Love the deep tissue massage. Lovely, serene atmosphere. Pleasant…read moresurroundings. A needed treat!

A lovely, lean, young woman...with the strength of 1,000 men…read more That's how I would describe the massage therapist I had the pleasure of meeting today. For 20+ years, I've been receiving massages, so when I say she is one of the BEST, I don't mean it lightly. Ms. Moore was kind enough to fit me in on a Sunday when I reached out to her on Friday, hoping that I could be seen as quickly as possible. After suffering a severe leg injury 7 weeks ago and practically being on bedrest this entire time, I decided it was time to treat myself and get some of my knots worked out. Ms. Moore asked what areas to focus on, then led me to the massage room. Right off the waiting room in her little cottage was where she led me. I was impressed at how large the room was. I'm not a fan of the tiny, cramped rooms that I've had other massages in. This is where my unbelievably incredible massage took place. Even though Ms. Moore had asked about my "problem areas" beforehand, she was so knowledgeable and in-tune with my muscles that she needed no direction whatsoever. Basically, she is magic, and her hands are like magnets that are drawn to tight muscles, knots, and pressured nerves. I had asked for a deep-tissue tissue massage, with increased pressure and, boy, did I get what I paid for! She didn't hold back one bit, always making sure that I was comfortable and aware of what, exactly, was taking place right under the skin. I can go on and on about her for days... The state of euphoria that I was in once we were done is something I'll never forget. Best of all, she was wonderfully quiet throughout our session, allowing me to focus on my breath and the calming music playing in the background. So, if you're on the hunt for a massage that will leave you spellbound, call Ms. Moore and head to her office at the end of Old Fannin Road, nar the reservoir. During tense times like these, we could all use 60 or 90 minutes of pure relaxation. Best $100 (for a 90-minute massage) that I've ever spent...as I've spent much, much more elsewhere and left with nothing but feelings of disappointment. P.S. She also makes house calls! See contact info and prices in photos.

I had the pleasure of being a customer of Moore Therapy earlier today and I am nothing short of…read moresatisfied! It's located between the Subway and Rapid Oils with a blue door. The office is small and intimate and Moore is an absolute professional. The ambiance was ideal for a massage or muscle therapy. I went in for a routine full body and came out feeling restored. Definitely will make a reoccurring visit.