1. SYNERGY HomeCare

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Andover, MN

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SYNERGY HomeCare

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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13 years ago

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Epiphany Assisted Living

Epiphany Assisted Living

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I can not say enough positive things about Epiphany Assisted Living! My mom and dad have lived…read morethere since September, 2023. They are treated with love, dignity, empathy and humor. The Director, Mary Hawkins, is amazing and so caring! Her door is always open for questions or concerns and she addresses them quickly. She was a big help in getting my parents on the Elderly Waiver. The nursing staff and aids are phenomenal! They always treat my parents with respect and positivity. The Physical and Occupational therapists are on site. They have done an awesome job helping my mom rehab from a broken leg. They are also helping my dad build back strength he's lost from cancer treatments. I wholeheartedly recommend Epiphany to anyone looking to place a loved one in an exceptional care facility!

My loved ones had a terrible experience during their last year here. The staff are…read morepassive-aggressive and unprofessional, attempt to manipulate residents and visiting family members, and were woefully unqualified to manage the progressive needs of someone with memory loss. Not only were they neglectful, but they inflicted physical and lasting harm to one of my loved ones. These experiences are from 2018-2019, and I hope in the year since this facility has overhauled their practices to meet the bare minimum of care for their residents. I still harbor enormous resentment and anger towards the "caregivers" and hope current residents are in better hands. This facility was a blight on the last years of my loved one's lives. Don't trust your family members to be safe, respected, or cared for at Epiphany.

SYNERGY HomeCare - homehealthcare - Updated October 2026

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