Incredibly disappointed with the front desk staff and policies at Meramec Dermatology. I initially…read morechose them because of their Arnold location and working with kids, but they only accept new patients or children at their Sunset Hills office, which is a far drive for us. Because they don't offer after-school slots for new patients (the latest they offer is 2:30 PM), I had to arrange classroom coverage to leave work early as a teacher, and pull my daughters out of school. After dealing with school delays, traffic, and difficult parking, we walked into the office at 2:40 PM for our 2:30 PM appointment. The receptionist was on the phone, and when she finally acknowledged us at 2:41pm, she rudely informed me that they would not see us because we were past their 10-minute grace period by one minute. We were literally one minute late with two young kids in tow. I understand the need to stay on schedule, but to turn away a new patient who waited over a month for an appointment--and who clearly rushed to get there--over sixty seconds is completely rigid and lacking in basic customer service. We will not be back and I recommend looking elsewhere if you want an office that values its patients' time and effort.

Always a quick and easy appointment. The office is very efficient and all staff is professional.read more

Oakville Dental Group is great! I have been a patient there 5 or 6 years now. Always kind…read more Nearly always prompt with their appointed times. In my visit yesterday for my semi-annual cleaning, Dr. Sindelar listened to my concern and we worked out a plan. All the staff are friendly, the office waiting area is quite pleasant. I highly recommend them!

very nice and gentle hygienist. office staff is nice and friendly. I had a regular routine check…read moreup. Very nice dentists and explained in detail.

My entire family being going for years! 15 plus years! Excellent staff! Jason is an amazing…read moredentist! Highly recommend this practice!

Dr. Herrick and his staff have been taking care of my dental needs for over 10 years and I couldn't…read morebe more pleased with the competence, compassion and support I've received from them. I have had some serious dental problems since leaving the Army a good many years ago and Dr. Herrick has done a great job explaining what needed to be done and why, often offering options as to the course of my treatment. I can't think of anything negative to say about my experience with such a great dentist and the staff that support him.

These guys are the best. I actually enjoy going to the dentist. Kolleen is amazing and gentle…read more You'd never even know your teeth are being cleaned. And Dr. Stewart is a super nice guy. I've never been upsold or had any issues with them at all. I highly recommend.

Do not go unless you verify your insurance coverage on your own. The practice promised I was in…read morenetwork and told me not to call myself because they'd verified on my behalf repeatedly. Then they called with "oops, actually you're not in network and it'll be $600" weeks after. They are refusing to work with me on this invoice at all despite their false promises and hitting me with the full balance. They are very friendly but cannot be trusted.

They do not ever answer the phone and when they do they are condescending. The nurses for the dr…read morewill never call you back. Front office people gossip about others and patients in waiting room can hear them. Dr Coleman is great but he needs new staff that actually want to work

Never had a a follow-up with the doctor after treatments. Follow up visit was only with the NP…read more Office experience: always had to leave a message sometimes a couple times before I got a call back. Any questions went through a chain of office staff and information was lost along the way. Not at all a good experience for me.

I am keeping my 5-star review for my first official visit as it was great…read more 7:00 AM appointment and I was surprised to enter a pretty full parking lot. I went in and sat in an also full waiting room. Just there a couple of minutes when one of the staff started calling names to confirm who was there. Right after they started calling people back to their appointments. I was the last one to arrive but I got called back as well. Hayley was my Hygienist and she led me to one of the rooms to get going. She asked a few questions and made notes in my chart, she was super friendly and we got to know each other a little as my appointment went on. Since it was my first official visit and cleaning, I needed a full round of x-rays, something I dread at the dentist office. It was pain free and quick so amazing! The whole process was easy and pleasant. The office is super nice and all of the staff are so personable. When Dr. Welker came in and reviewed everything with me, he took his time, didn't seem rushed, and answered all my questions. When I was done, I got a review of the plan of action for my issues with a cost break down and all information printed for me to take with me. This practice is family focused and it shows in all the things they do. I am really glad I was directed here when I decided to change dentists,

This place is so cute, the staff is so nice, the Dentist is so knowledgeable as well as his…read moreassistant! On top of it..... my birthday was a couple of days away they only knew by paying attention to detail. I have never been here before and after my teeth cleaning the front desk lady went across the street and got me a cupcake and birthday card!!! I will forever be a client!!!!

Dr. Greif is the best dentist I've ever had! I came in with a broken tooth emergency on a Friday…read morenight about 15 years ago and have been with him ever since then. Everyone at Kingston are top notch friendly professionals. If you are afraid to go to the dentist because of the pain, forgetaboutit! Dr. Greif provides a truly pain-free experience. First class pain-free dentistry and super-friendly professional staff - what are you waiting for? Go to Kingston Dental!

Dentists are great. The front office is incompetent. One office administrator told me she'd send…read morethe information off to the insurance company to pay the claim. When I called back after paying a very large sum, I was told that my Kingston Dental was out of my insurance company's network and I'd have to submit the claims myself. Another frustration... I booked an appointment on the phone with a scheduler for a crown and teeth extraction, when we arrived they told me we'd now have to go to a oral surgeon. Rather than validate my frustrations, they were more focused on saving their own bottoms. Would not recommend this office, even though it's right by my house.

Recently had my first appointment with Sugar Creek Family Dental, along with two of my kids. The…read moreoffice is beautiful, the staff and doctors were fantastic. This office is also privately owned, not private equity! Highly recommend!

First visit for a cleaning and couldn't be happier. Compassionate and excellent care. Learned new…read moretechniques about flossing that were never told to me before.