Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

I've had the opportunity to work with Service master Elite from both a professional and personal…read moreperspective, and I can honestly say they've earned my respect. Professionally, I worked alongside them as a claims adjuster. Out of the many restoration companies I've worked with over the years, ServiceMaster Elite (and I emphasize Elite, because every franchise operates differently) has consistently been one of the fairest and most professional. Their estimates are reasonable, well documented, and if something is missed, they're quick to review it and make the necessary corrections. They don't play games with inflated invoices or try to slip in questionable charges. Instead, they provide thorough photo documentation, clearly explain any supplemental costs, and focus on working collaboratively to reach the right outcome. That level of transparency and professionalism made them one of the easiest restoration companies to work with. On a personal level, what truly sets this office apart is the people. They genuinely care about their customers and treat them like people, not claim numbers. Time and again, I've seen them go out of their way to make difficult situations a little less stressful. They also operate like a family. I'm sure there's the occasional sibling rivalry, what family doesn't have one? It's obvious they support one another and take pride in doing right by the people they serve. If you're looking for a restoration company that's honest, responsive, professional, and genuinely cares about both the quality of its work and the people it helps, I wouldn't hesitate to recommend ServiceMaster Elite.

It's hard to fully summarize the outstanding work that Daniel and his team did at our home. We had…read moremold that grew throughout an entire wall that impacted two rooms, from a slow leak. It was such an involved project with many stages and steps. Every single phase was handled with such care, precision, cleanliness, accuracy, thoughtfulness and excellence. I cannot say enough about how extraordinary Daniel and his team members are. A lot of companies talk about how they really care, and how they'll take good care of you and the project-- but it is usually far from the truth. Daniel was just incredible, the real deal. If you're lucky enough, hire him while you can. Elizabeth

A1 Pro Property Restoration is awesome! My tankless water heater leaked through my attic and caused…read morequite a bit of damage to my ceiling and surrounding wall. Once I replaced the tankless water heater, I had to deal with the residual damage from the water. The insurance folks sent out a demo team to take all the damaged wall/ ceiling and mold out. The insurance gave my Contact info to a Renovation company they use and said that they would call me. After a couple of days, I did not hear anything so I researched and found these guys on Yelp. They came out the same day provided a quote and I feel that their prices were reasonable. The insurance had already paid me out for what they guesstimated the cost of repairing everything ( i didn't tell them how much I was paid out) and it was comparable to what they quoted me. Although they said if their quote was more, they had no problem going back to the insurance folks to deal with them in regards to more money to do the project. Thankfully, we didn't need to do that. However, I thought that was important to mention because I didn't realize that a lot of people do not want to deal with insurance companies. I was turned away a couple of times when I was trying to find somebody to Replace the water heater and I needed them To provide information to the insurance company. These guys came in and we're so quick and efficient. I had a partial ceiling missing in my living room and in my garage. The wall that separated my living room and garage were missing. They Did the sheet rock,installation, crown molding, painted, Mounted all my cabinets and hooked back up my washer and dryer and sink in a few days! I'm definitely recommending them to friends and family.

These guys know what they are doing and are really reasonably priced for their service. Easy to…read morereach out to and very responsive.

I reached out to Impact Biohazard Remediation (Brooklyn) regarding a unit that needed to be…read morestripped of carpet as well as thoroughly cleaned due to bodily fluids. I can't recommend this company enough. It was a tough situation, but the team handled it with so much care, professionalism, and compassion. Brooklyn, the owner, truly gets the nature of this work. She never judged or shamed the resident (who wasn't even present) and made sure everything was done with empathy and dignity. You can tell she really cares, not just about doing a thorough job, but about the people impacted by these kinds of situations. If you're looking for a biohazard cleanup company that leads with heart and respect, this is the one. Thank you so much, Brooklyn.

Rocky and his team helped me out with mold remediation in my crawlspace and I couldn't be happier…read morewith the service they delivered. Just good humans doing good work in an industry that can be overwhelming. Mold is not a fun topic, but they are an honest company with fair pricing and great expertise. Not to mention the rigamarole the team endured working with my insurance company...Cannot recommend them enough. Thanks again yall!

Professional, no nonsense contractor. Had to "bomb" a house after death inside. These guys took it…read morein stride and did a great job

Dan from PuroClean took the time to fully explain a situation to me and gave me some solutions as…read morewell as offered to help solve my issue. I truly appreciated his willingness to help solve my issue making me feel like a valued customer. Dan takes pride in his work and it definitely shows. Thank you Dan!

We had to have PuroClean come out for mitigation services after a water leak on our second story,…read moreand we have been so pleased by the services - Chris B, specifically! He was so kind, respectful, informative, and thorough. He was so communicative and kindly answered all my questions, always ensuring that I was updated along the way. We highly recommend Chris at PuroClean!

Service Master of Chico Ca went above and beyond when the neglectful neighbors tree crushed my…read morehouse they were all helpful and nice Five Stars Thank you everyone

Doug, Sia, and Bre are living angels. They treated me with kindness, made me feel comfortable,…read moreworked through my anxieties and made the entire process positive. No matter what I thought I was expecting they exceeded it a thousand fold. The entire team got down to business and efficiently helped me change my life with something as 'simple' as helping me clean (it was not simple though they made it look easy). This will be a company I will always recommend and speak nothing but praises of. They not only get the job done but do it with a grace that makes you know calling them was the right decision. Shout-out to David as well, for his compassion, grace and kindness while helping me coordinate everything. Every individual I connected with exemplified high-quality work ethic and true compassion for others. If I ever need the services they offer they will be the only ones I call.

Great service, they were able to get the mold out of the home the day we needed mold removal…read moreservice. Their repairs are very top notch and their prices were very reasonable. While the circumstances of requiring their services are undesirable, I would go back if I needed their services again. Thankfully, they also do remodels without the need for mold so I will keep them in mind. Thank you again Patrick, Chris and crew!

Patrick and his crew are hands down the best in the business. Project went smooth everything was…read moreon time and on budget. We will be using Patrick and his team again. Don't hesitate to give him a call. You will not be disappointed.