Uses AI to run their financial and book keeping. This is a serious red flag and no reputable CPA or…read morebusiness suggests doing this, additionally they use AI to do deceptive marketing to create a fake persona to seem "more credible". Individual named Dave said that it was fine to negotiate the contract but whenever I did, Rachel, who did not know any information about the property I was looking at nor did she know any of the damage that was in the home, she couldn't specify what damage existed in the home. Just that it was "as is" and told me "to just trust her". Meanwhile I am FULLY aware that AI manufactures information and I don't feel comfortable doing a land contract through a company that uses AI considering that land contracts are already a high risk investment. Whenever I brought this up on asking for additional protections, Rachel took it as a personal attack and basically doubled down and made herself untrustworthy to me because she would not remove three words in the contract: "above buyer's interest". She would not confirm any timelines with any information that I had requested from her to include details about whether or not a default trigger would occur because she is doing a land contract on her property. Additionally once she had sent me the contract it had three different dates on it, several errors, the title group that she used was not a neutral party, and there were discrepancies such as not texting her within 24 hours being a default trigger for eviction, and they were concerns about additional fees that did not meet the Michigan required 11% interest, which is what I had asked about and I had stated that this was a common practice for predatory land contracts. Whenever I brought this up, she took it as a personal attack instead of just meeting in the middle, instead she took it as me being too interested in her financials whenever she can default in this loan. Zero transparency when it comes to what you're getting because the lady that I spoke to Rachel who I assume is the business owner and the owner of the homes, does not know anything about her business and just allows a third party to manage all of it despite the fact that she's the one who holds the lien which is important because if she's using AI to track whether or not I'm paying my bills I don't want that person to be doing business in my community. This is very scammy. And frankly she was telling me to be professional but unfortunately she had no professionalism when it came to our conversation and she did not care to give me details about the home that were factually accurate. She also spoke down to me as if I didn't understand what was happening or what the contract was, when I did. I asked her for more legal protections because of her usage of AI because it is unregulated and we know that it is not reliable in practical business settings, this has been proven by research. He took this as an attack on her character, which makes me more suspicious of her because she immediately brought up the character card and how we are supposed to trust her but she did not create that trust during our phone call nor did she create that trust in her emails. Frequently used DARVO as a method of communication. Do not recommend. Too many hands touching things they have no business being in!

I wouldn't waste time dealing with this company. They want to do all these check and you have to…read morepay for it which is normal but then when you are trying find out any information about the application all you get is an answering machine. When we did get a hold of Property management they said that we got flagged for calling too much. Then they said our application was denied but wouldn't tell us why and said an email was sent out that no one received. We waited 2 weeks to hear anything.

I lived here for 3 years. Walls are super thin to where i can hear my downstairs neighbor watch tv…read moreand scream swear words at his kids. Maintenance guy is not good, extremely rude and seems to not know how to communicate properly with residents. Under new management since last November and ever since then seems like people are being harassed, billed for every little thing, a ton of new rules pertaining to kids and just feels like everytime you step outside you're being watched. Very uncomfortable place to live unless you stay inside all the time, don't ever need maintenance help and don't have kids. Would not recommend.

Mark Woodman put a furnace, AC, and water heater in my house. It was installed really well and I…read morewas impressed at how the plumbing looked. I am very pleased at how they have worked and the service is awesome. I'm calling to have them quote some more work for me. their quality is top notch!

My issues are more with the the office staff than the actual maintenance and plumbing…read moreprofessionals. Maintenance professionals should not have to do both their job and the job of the office staff. The office staff do not keep track of the service men and appointments the day of. When you call them they are unhelpful and sarcastic "Well, do you prefer we give a 4 hour window instead of a 2 hour window? We have gotten 75 calls today. There is no way for me to know if you have called earlier today to find out where the maintenance man is." It wasn't until I cancelled my appointment and asked for the manager did her tone change a little, but then, she didn't transfer me correctly, and ultimately transferred me and the owner/manager hung up on me. What a mess. Such an unpleasant experience.