Pool is always clean. They have new equipment. All staff is nice and helpful. It's a YMCA so it's…read morenot luxurious or anything but I appreciate they keep everything clean. They also have many classes throughout the day.

Visited when in town - reasonably priced $49 a month for an adult or $40 for a 2 week pass. The…read morehighlight for me was the outdoor pool. Everyone was so nice too. Bliss!

Ignite is probably the most premier prestige volleyball business in this whole county…read more The kids are very happy there. Excellent staff. Really a good environment for families. The coaches know and teach volleyball very well (lol like if I'm some type of expert player) Respect to this business. Honored to have my kids there. If you don't train your kids here; You're definitely missing out. 10 stars out of 5!

My daughter attends the weekly Volleyball clinics here and she always has nothing but positive…read morethings to say about the establishment. She really enjoys coming here with her friends and we plan on signing her up for more classes.

Staff & refs are, for the most part, friendly & easy to work with. Low stars due to the fact that…read morethe facility seems to get absolutely no money put back into it to keep it up to date. Almost every single field is missing the top nets & some are even ripped on the sides. This creates an unsafe environment as some fields are along a very busy street & balls have been kicked out onto the street. Or onto the neighboring field interrupting another game. These incidents are happening literally every few minutes. Bathrooms are barely holding up. The soap dispensers are broken. Only one sink works & the water sprays everywhere. And they never have toilet seat covers. And now let's talk about the horrible parking situation. Absolutely no one is monitoring it. People always double park at the entrance, even when there is plenty of parking. They just do it to be a lazy a hole. This creates a jam if cars are trying to get in while others are leaving. Because the driveway is narrow. When the lot is full, they have a dirt field that is not maintained. There's always big, tall weeds growing so people will just park any which way to avoid it. And since there is no markers or painted lines to mark spaces, people don't use common sense & I've seen people just park in a way that will completely block the only way out for an entire row of about 15 or so cars. I think they collect more than enough fees to at least maintain the fields if nothing else. Please do better!

My son has been practicing and playing in the youth league on Fridays for years. I just started…read moreplaying in the over 35 women's league on Thursdays. The place and the people are great, and it has made a good comeback since Covid. The downfalls are the lack of parking and the sightlines when watching a game.

Pretty dated 24 hour fitness in the area, but then again it seems like there haven't been many…read moreremodels of other 24 hour fitnesses either. Most equipment is obviously well used but seems to be on their last legs. I can sit here and nitpick all the minor details that would normally give any business a poorer rating but this place is just old and worn. Do I think whoever owns this location should considered some updated renovation and maybe some updated machines? Yeah, I'm sure everyone would agree it'd definitely would be a plus and might entice new members to join but I'm still able to get the workout I need in regardless. I will shout out the staff though. I do see them making some effort to maintain a sense of cleanliness rather than let it go to shit so s/o to them.

What started as a simple request just to pause my membership turned into a full cancellation. My…read morefriend and I joined on the same day but somehow they had linked our memberships together? What baffles me is that my friend paid in full for an entire year for hers, and I paid for a monthly membership for mine. We have always had separate memberships and separate accounts. My card paid for my services and her card paid for hers. So not sure how this would even be mixed up. So not only why was I even added to her membership, why is she being charged for my pause fee when they have my billing information? We called several times only to be bounced around. Nobody knows what's going on and now I get a notification that my membership is canceled when I didn't authorize it. It's suspect that they are just adding people onto other people's memberships randomly and charging them. That's simply bad business and even presents a privacy and security risk because you're merging accounts and other people's billing information. This doesn't make sense. I'm currently overseas so I paused my membership and now I have a cancellation.

So cal has made our experience nothing short of amazing. They run a great club and they are all…read moreabout the kids having the best experience.

So far we've had a great experience and affordable pricing. No complaints here! Thank youread more

This place is great. It's never too busy to find an open machine. anywhere from 5-10 min for an…read moreoccupied machine to become open when waiting and the employees that work there are very helpful and nice. I'd recommend this place to friends.

At the times my cousin and I went around 7 am or 1 PM, there were plenty of treadmills and stair…read moremasters available. Limited on dumbbell selection but we made do. Plenty of machines to mix and match your workouts.

Amazing host at front, manger is welcoming. Clean and well equipped. Average crowd times. Great…read morediversity with free weights, machine, cable , classes with specialty classes glute, cycle, 50/50, pilates, with general classes, punching bags and a pool. Everything a person can need for your health needs.

If I could put a zero to the review if I would…read more Whole situation was because after I was told by LA fitness when I got injured. my membership was freezed/canceled still had charges from the bank and I reported cancelled. Turned out they had two accounts of me. This is my updated review "I just learned that 'Christian' is the General Manager of this location. Honestly, as amusing as is this, explained a lot. As a small business owner, this entire situation is mind-blowing to me. Mistakes happen in every business. Billing errors happen. Miscommunication happens. What should never happen is a manager speaking to a customer with disrespect, constantly interrupting them, blaming them, and refusing to take accountability. If one of my employees treated a customer the way I was treated, they would be facing serious consequences immediately. Not because a mistake was made, but because of the attitude, lack of professionalism, and complete disregard for the customer experience. What I experienced felt less like customer service and more like a membership collection machine. I called because I was physically injured and unable to use the gym. I was told by another employee that I was not being charged anything and that everything was fine. Based on that information, I believed the issue had been resolved. Months later, I discovered I had continued to be charged. Instead of taking responsibility for the misinformation, I was blamed for not checking my bank account often enough. The most shocking part was being told that I should have been checking my bank account every day. As a single mother running a business seven days a week, I found that response insulting, dismissive, and completely disconnected from reality. One bad employee can hurt a business. A General Manager can define it. I hope the Regional Manager reads this review because this isn't just about a billing dispute. It's about how customers are treated. accountability was nonexistent, empathy was nonexistent, and the focus seemed to be on collecting fees rather than resolving a legitimate concern. I genuinely liked this gym and intended to return once my shoulder recovered. Instead, I canceled my membership and will never return. Christian didn't just lose a customer--he permanently changed my opinion of this location and the LA Fitness brand. I rarely leave negative reviews, but I feel obligated to warn others about my experience with LA Fitness in Chino." I suffered a serious shoulder injury and have been going through physical therapy. Since I was physically unable to use the gym, I called to freeze or cancel my membership. The employee who answered looked up my information and told me I wasn't being charged anything and that everything was fine. Based on that information, I believed the issue had been handled. They had two accounts of me based on where I lived and the number I changed. No further questions or concerns. Months later, I discovered I had continued to be charged approximately $40 per month. As a single mother working seven days a week, I don't review every transaction every day, and I trusted the information provided by LA Fitness staff. Afterward, Christian called me to discuss the account. Instead of listening to what had happened, he repeatedly interrupted me, spoke over me, very rudely and said it's illegal if I record. I didn't. and became argumentative. The conversation felt more focused on defending the charges and convincing me to keep paying than understanding why I had originally called to freeze my membership due to a legitimate injury. What disappointed me most was the complete lack of accountability. I was given incorrect information by LA Fitness, continued to be charged, and was then blamed for not catching it sooner. When I asked Christian what he would do if he were in my situation, he told me he would check his bank account every day. That response was dismissive, unrealistic, and unhelpful. I never asked for anything unreasonable. I wasn't trying to avoid paying. I simply wanted to temporarily freeze my membership while recovering from a serious shoulder injury. Instead, I received misinformation, continued billing, and poor customer service. LA Fitness may have a good gym, but customer service matters too. Also anyone knows how to deal with this situation let me know. This Christian had promised me a $40 refund and then he took it back. If I want to freeze I have to pay $10 anyway which was also okay. But his attitude poked me and I feel humiliated so I decided for that I would pay for the fee and walk away forever. Also, this is the gym that's in for your money. Please be careful.

Half the treadmills don't work. My husband said the men's bathroom is nasty, each stall has a…read moreplunger. Women's is okay - I don't use the showers, so I don't know. People don't take in towels into the sauna, so guys are pooling sweat on the floor and seats - disgusting. There used to be a sign to take in a towel, but that is long gone. The newer gym in Chino got a renovation, but CH is going down hill. The workers are very nice, and the weights are fine, but a bit more attention is needed.

Went to get paper towels to clean the equipment and found two dispensers with no paper and one…read moreinoperable. When i reported the clerk (male?) at the counter responded with a unnecessary blaming comment about customers or did I break them. In addition the cardio machines are filthy. Dirt and liquid accumulation.