My fiancé and I booked a couples message, and one of our masseuses was super enthusiastic about it…read more The masseuse my fiancé got immediately tried to upsell him on a deep tissue massage, and when he said he didn't want that, she proceeded to not massage but lightly rub him. She also rested bottles of lotion or oils on his legs during the massage. Things were dropped and fumbled with. The playlist was absolutely, insanely tonally inconsistent. It would transition from Christmas-tinged to Chinese to white noise, all at varying volumes. It was very disorienting and made it nearly impossible to relax. My masseuse was very good, with a wonderful bedside manner, and is the only reason my review isn't 1 star, especially for the price point. Disappointing.

I was unhappy to learn that my massage that I scheduled well in advance was canceled. Moreover, I…read morewas disappointed to learn that in rescheduling, even though there were two slots available, only one time was booked, accommodating only 1 of the 2 people. I am aware of the 72 hour cancelation policy but was unaware that that policy did not go both ways. When canceling and changing my appointment, I did not even get a discount until I prompted the attendant, even though I would have had to pay full price for a massage I did not recieve if the the roles were reveresed. It is extremely disheartening to then discover that my partner could not fully enjoy thier massage because they felt guilty the whole time. I will be returning to Leavenworth but I will not be visiting this establishment again.

Highly recommend Ashley! She provided our group mobile massage services at our VRBO rental during…read moreour stay in Suncadia. Her services were wonderful and she was great to work with!

Very high quality massage, Ashley is super nice, pricing is very fair, and the place is very clean…read more Highly recommend it!

My husband & I had couples massage & facial at The Glade. Emily & Hailey were absolutely amazing…read moremassage therapist, they both listened to our needs in detail & they were executed to absolute perfection. Not once, did I need to tell her softer or harder and I have a severely broken foot i had surgery on 6wks ago. Every move she made, was made with my absolute comfort & relaxation in mind. Conversion was easy & relaxed, it felt like we've known them both for years. I would suggest that management consider Hailey's ideas in adding soundbath therapies. That would have made an incredible experience that much better. After our massage, I had a facial with Abby. She as well, listened to my needs and gave me the most spectacular & soothing facial with an equally easy & relaxed conversation. It felt wonderful to be taken care of to such a degree. The oxygenating fizzofoliant was so wonderfully bizarre that I purchased a bottle for myself.

To be honest not worth the price. We did the unwind pass which really was just 2 hours of sitting…read morein small hot tubs (a cold, medium, and hot one) and a sauna. The sizes were so small that only one "group" could use it at a time (like literally 2-3 people). There is a woman's only side but since we were there as a husband/wife couple, we wouldn't access that side. Woman's steam room wasn't working. They say you get a "complimentary" drink but there's nothing complimentary about it when it was $150 per person for 2 hours of hot tub time. You might as well just get the $210 massage and then get access to the same amenities. $60 difference which to me says they way overpricing their amenities. And then an automatic 20% gratuity (unless you ask to take it off) ... and for what with the pass ? Honestly save your money if you're at Suncadia and just go to the fitness center where you can have a pool hot tub sauna and steam room for free (and pretty private on a weekday). Just do not get the unwind pass. So not worth it.

Joann has become my regular massage therapist since I moved to Ellensburg 4 months ago. I work out…read moreregularly, lately with a trainer, and that has meant a great deal of knots and muscle soreness. Add to that the stresses of being solo in a new community with a challenging new job. Joann has been there for me through it all, whether working on knotted muscles or going easy and relaxing because I've had a hard week and need that more than anything. She's always willing to accommodate requests -- let her know what you need, and give her feedback and she will listen and adjust.

If you're looking for a great massage, this is the place! Joann was wonderful and really listened…read moreto my issues I was having! Overall my experience was wonderful and I will be back :)

We stayed at the Sleeping Lady Mountain Resort for the week and I was feeling stressed from…read moretraveling with a young child so I signed up for the 1-hr Jade Stone Facial with Tanya. It felt so good! My face was glowing when it was all over. Tanya massaged my arms, hands, neck, upper back and scalp as well. My shoulders/neck were tense when I started, but after the treatment, I felt totally relaxed. It was truly heavenly! Tanya was amazing!

Wow! So pleasently surprised to find this upscale spa on the Sleeping Lady grounds. From start to…read morefinish, the experience was top notch! A bit spendy, but my facial and massage was better than all previous spa experiences.

Renee is the best!!! She is very professional, and my permanent eyeliner is perfect! I HIGHLY…read morerecommend her. A lovely person who does lovely work! She made me feel very at ease and I am so happy to have found her!

I just had my first tattoo! Permanent eyeliner from Renee at In-skin in Ellensburg. I have been…read morethinking about doing this for many years. I wanted to use someone local, professional, with technical skills. These are my eyes and I take this procedure very seriously. I googled cosmetic tattoos and read Renee's reviews. I watched you tube and read blogs. I wanted to be informed. After researching, I chose Renee. She did not disappoint. First of all she wears her own permanent make-up. #2 she is professionally trained. #3 She has a professional repoir, medical and very very good at asking all the right questions. #4 She loves what she does, her passion is palpable. #5 She is kind and compassionate. #6 She does amazing work! I am 2 days into the healing process of my eyeliner and I would do it again, in a heart beat and choose Renee, with all the knowledge I have now. I did not know her before this process and truely recommend her and her skill set. She is also a genuinely good person and that's just the bonus! Thank you! Brenda McPherson

Darci has done an excellent job on my hair! Foils are great. No bleeders or tiger stripes. Just…read moregood work!!! Highly rexommended!!

Spent time here over the holidays and had an amazing time! Alisha did an amazing job and I love…read morethat try carry Paul Mitchell!!!!

Great people! Had a wonderful experience! Everyone in the salon is very nice. Very affordable!read more

I have previously had such good experiences with Mackenzie but since she's graduated I haven't…read morefound a budding nail tech who is worth the time in the chair. First, the salon didn't even bother stocking white polish, so I couldn't get French tips that I get every time I go. Then the tech didn't say a word the whole time I was there. I got a simple clear coat gel manicure and this is the garbage I got. No idea what shape she was going for but some parts looked chewed in the corners (she twisted the clippers to break off the nail instead of getting clean clips) and other nails had sharp corners. When I mentioned the Polish under my nails and on my skin, she looked and said she didn't see anything, then gave me a discount and sent me on my way. My nails weren't dry when she sent me off and when she pushed my cuticles back she didn't even bother trimming off the excess. Pretty bad experience and I tore the gel off in less than 24hrs because it was so ugly- you get what you pay for I guess, so though I used to love going there to get my nails done, I will now be going elsewhere.