Putting in my Vote for the # 1 cleaning team in NC Kristin…read moreand her team, are FABIULOUS!!!! My house never looks as perfect as when they finish, compliments from everyone who enters my home!! they are caring and careful with all of your belongings and wishes i choose ZEN As the BEST !!!! Janet Borriello

The team Always does an amazing & thorough job cleaning the house. great service each time!read more

Nancy's has been easy to schedule, reliable, and so thorough with their monthly cleaning for me…read more The quality for the price is really impressive. But what really seals the deal is how they go above & beyond, definitely with the deep cleaning service, but even with the regular cleaning too. I have a young baby at home and didn't have the house prepped for this months cleaning (e.g. items on the floor, dishes in the sink, etc.) but the team still was able to both straighten up for me and do a thorough regular cleaning all in just under an hour. I'm so grateful!

They started off strong with a comprehensive and affordable quote. After booking/paying, they don't…read moregive you the option to set the day/time of your cleaning, so I needed to follow up and wait for a response. Two weeks later, on the day of the cleaning, nobody showed up at the agreed time, which was a waste of my time because I drove to the house to let them in and show them around. After a few hours, I followed up by email and phone without response until I found a different phone number and got a text response. They eventually cleaned later that day, but they didn't provide ANY communications. No notice they were on their way, cleaning, or finished.

I wanted to update my review for MM, as I have received a few messages asking me if they are still…read moreholding up to the standard that they set back in 2012 when I wrote my last review, and I have to proudly say, YES! MM is just as wonderful as they were back then. I mentioned in my last review, traditionally, after a cleaning company has been cleaning our home for a bit, we start having issues after the 6 month range and the service goes down hill. I can proudly say that nothing has changed, except that Desmond is no longer there. Frannie, the owner, is extremely helpful, thorough, and communicative re: questions the cleaning staff has for me. I am looking forward to continuing our services with Molly Maid, and loving the job that they do for our home. It makes our lives much easier to come home to a clean house, and to have time to enjoy our lives without having to spend the entire weekend cleaning.

Okay cleaning service, although nearly always had to do something after they left - I was never…read morewowed by the service. The real downside is that you dont get what you pay for - Monitor the time they actually spend cleaning and speak up early or they'll happily keep overcharging you. The worst however is their customer service - grumpy reps, poor communications and also don't expect them to care enough to address any of your concerns or communicate timely with you.

The team did a great job overall. I can tell they were conscientious of doing a thorough job. A…read morefew spots were overlooked (dusting ceiling fans and a shower tower that holds shampoos and conditioners). Other than that-the floors, bathrooms, bedrooms, kitchen and everything in-between were pristine! It is nice not to have to tell a team what needs to be done-they just do it! They had smiles (behind those masks they wore) and seemed to work very well together-enjoying their jobs. Makes a difference! I would recommend them fully and am confident they will get these last two minor items the next time they come work at our home.

A neighbor's great recommendation. I usually clean on my own, but decided to do this while I am…read morerecovering from surgery. I signed up for the Premium Package. It includes some services that I didn't need (e.g., bed sheet change and cleaning blinds). The walk-through was great - base boards, ceiling fans and those corners I can't get to; surfaces were spotless. I was charged the max in the quoted range for that packaged. It was my mistake to not look at that more carefully before I paid the bill. Realized this afterward and told Superior Bright. We went back and forth a bit and I told them that I should have read things more carefully. In the end, they Zelled me back some money to make up for those few things. They responded very quickly, to my initial request for an appointment and to the billing inquiry. The communications were professional. I will probably hire them again and request the same house cleaner. She joined the team just 2 weeks ago, but has 14+ years of experience. Gave a 20% cash tip plus my hydrogen peroxide cleaner so she had a Clorox alternative for future use. I sure got lucky - she was wonderful.

I had a pretty subpar experience with these cleaners from beginning to end. I originally found them…read moreon Yelp and started talking about pricing. I sent them the size of my house and what I was looking for and they sent me a price. I decided to go with them because they were about $50 cheaper then the other cleaners I reached out to. When they got to my house they took a look around and said to do everything I requested would be almost double the price. I was not prepared for a jump that big so I told them I wanted to cancel and then they informed me that it would be a $60 cancellation fee. We then agreed for them to do as much cleaning as they could for the original price. I left my house and came back to a house that was in worse condition. They broke 3 of my blinds, took out a toilet seat screw that they couldn't get back in, moved big pieces of furniture and didn't put it back (office desk, tv stand, etc.), and left piles of dust in my house. I asked them to wipe down the glass in my shower again and without even trying they said there was nothing that they could do. Overall, my house was relatively cleaner but for the price and quality I would've been better off doing it myself. The one consolation was that they admitted to the things they broke and agreed to reimburse me for it. Response to business: I believe I was fair and accurate in my review. Your work did not deserve more than 3 stars. Your employees did not tell me things were broken, I had to search through my house to discover what was broken. That should not be required during a regular cleaning. Your employees broke 3 blinds. You would think after breaking one or two they would stop cleaning them and let me know why, but they did not. The toilet was 100% damaged by your employees. There were no issues until after your cleaning. I also should not have to vacuum dirt piles after your employees leave. I'm happy some your other customers had a good experience, but unfortunately that was not the case for me.

Sea Clean was responsive all the way…read more Yamilet and Paola arrived with a smile and all their supplies, ready to tackle the job joyfully! They washed windows, moved furniture, got into all nooks and crannies, and left my home sparkling! Thank you for the deep work. I will use them again and again!