The owner Gary is very honest and down to earth. They do a great Job at a great price.read more

From the owner: Auto Body, Collision Repair & Paint, Auto Detailing, Auto Parts & Accessories.read more

Kenny did excellent work on our 06 Cadillac. wouldn't hesitate to use him again. the paint matched…read moreand was blended in great.

Will never use this body shop again. I had an accident and…read morerequired a new rear bumper. He replaced it and painted it. The price was really high for the mediocre work performed. A year later the paint is chipping!!!! I told him and he tried to blame me for it. I took it to another shop to be looked at and they said he used the cheapest paint possible. The chipping and cracking of the paint should not be happening. Needless to say, do not go there for anything major. Maybe a small dent or something might be ok.

Quite honestly, I have no experience or opinion of QAB's ability to do quality body repairs. This…read morereview goes to the owners civic attitude and actions to be in compliance with local regulatory codes. Specifically, the business owners were made aware of violations of ordinances against blocking sidewalks with vehicles, snow, or anything, yet vehicles under their control have remained unmoved, and other vehicles have been parked across the public right of way (sidewalk) on a daily basis. Additionally, contacts with the City of Freeport, reporting these violations, have gone without action. This matter, speaks to the owners, Bradley and Brenda King's willingness, (or not) to be good business stewards and respect and comply with local codes that would allow pedestrians to pass by their property without having to walk out into the street. These are the FACTS of this review. Please tell QAB that you will not do business with them until they cease their sidewalk blocking violations. Thank you.

From the owner: Precise, quality conscience. The best auto body in the 815 area code. Vehicles are changing…read moreconstantly and we always invest in having the correct equipment to fix your vehicle properly and continued education is a guarantee by our shop.

In November I bought a car from the online dealer that has the giant vending machine looking…read morebuildings. The car had a sagging headliner that was not disclosed in the ad and so the dealer agreed to replace it under warranty. The stipulation was that I had to take it to Gerber Collision & Glass in Freeport and the quote for the repair must be submitted by the end of the initial warranty period (which was end of January). I reached out to Gerber right away in November and the guy said to bring the car in on that Saturday so they could take pictures of the headliner. I showed up Saturday and the lady there had no idea I was coming. She used her cellphone to take the pictures, and this will become one of the excuses they used as to why they haven't sent the quote to the warranty company over the next several months. I would call at least once a week asking for an update (they even called me the headliner guy lol) and they would either say they would call me back (never happened) when so and so was in, they don't have the pictures off the phone yet, etc. After much hemming and hawing from Gerber it was now in the middle of January, and they still had not submitted the quote to the warranty company. I called the warranty company voicing my concern with Gerber and they finally recommended a different body shop in Rockford (we'll call them Capability Collision). Capability got me in right away and handled everything with the warranty company. They kept me in constant communication with texts, emails, and had a weblink that showed the progress of my car while it was being repaired. I should have known better because a year or so prior my wife needed a side mirror replaced on her Durango from a deer strike. It was over 6 months of radio silence from Gerber after my wife filed the claim. Wife finally reached out and Gerber blamed the lack of communication on our insurance company and haven't even ordered the (very common) part yet. Now, I'm not sure who is to blame for the lack of communication. Gerber eventually repaired my wife's mirror, and it was good work. So, I will give them 2-stars on that.

Had an accident the beginning of Sept. Called me on day 5 the car was done! Went to get it and had…read moreto leave it, as the damages were still noticeable and had an extra uh oh on it. Plenty of runs in the paint and crappy parts put on the car. Some places that shouldve been painted were not. Drove by a few weeks later and the car isnt even there, still have no idea where it was taken. Finally, dec 16th, I get a call the car is done. Go to pick it up and theres damage on the opposite side of the car which tells me either they backed into something or someone hit it. Now it needs to go back, again. Needless to say I'm not impressed nor would I ever recommend them.

Barry's Collision Center in Pearl City did a great job fixing the front end of my 05 Honda Accord!…read more Looks just like brand new and they even touched up a few spots for me. It took 3 days and I couldn't be happier! Glad to be writing the first review.