I personally love MY SECRET stores because of they're caring staff, which from products to the…read morelocation of there stores are great, on other good thing about this mini chain stores are prices that there giving which no other lingerie stores do, i wanna thank u guys for your great customer service and the great price that u guys have in your stores!

Talk about overpricing people because of the color of their skin! I'm Hispanic but look 100%…read moreCaucasian. I went to this store to purchase an item and they charged me $65. Knowing this is downtown and the item I purchased I could find at fredricks for the same price, I was skeptical. Later, I called over the phone and spoke to a woman in Spanish inquiring about the price of the same item I purchased. With her believing I was a "true" Hispanic woman she quoted me $30 for the same item! That's more than 50%. Beware to those with caucasian attributes, these people will screw you over.

I absolutely loved my experience in this store. Chris was a great help not only with pulling the…read morepieces I had my eye on but also with pulling others that he thought I might like. He also informed me of other brands that would be coming into the store in the next coming months that would be tailored to my interests. Nice, well-stocked, clean little shop of high-end lingerie and accessories ranging from costume to more traditional.

The female attendant determined from a quick scan of my body that I am an XL and too large to shop…read morethere because they do not carry this size. They pointed me to one item that they said is the only thing that will fit me. I was very confused because I have always shopped at conventional stores. The next day, I went to another shop in Santa Monica and happily spent over $400 in the company of a kind, attentive shopkeeper - who actually assumed I was a medium and recommended M and L sizes. I don't know why Luxe Lingerie they would run someone out of the shop this way. I know my own (pear-shaped) body type and can tell what will work for me. Even if I were XL or larger, that would become evident on its own and I wouldn't need a storekeeper preemptively telling me that I'm too big to shop there. So, 1) a warning that L is the largest size here. 2) a warning that they may make assumptions about your body size and tell you to shop elsewhere. In response to the owner's comment on 7/26: I would like to reiterate that I was NOT measured at Luxe Lingerie! There is nothing wrong with being a larger size. The part that confused me is that they looked at me and made an assumption. Notice that their response overall corroborates my story. I was scanned visually and deemed too large to shop there. I was wearing a dress that has a flowy fit. An alternative strategy would have been to measure me, or to ask what size I am wearing/usually wear. Being ushered out of a store before receiving any service is not OK. Frankly, being a woman of color shopping in Beverly Hills, it is a sensitive matter. I went shopping as recently as yesterday and purchased clothes in sizes Medium and Large -- the same size I purchased at another lingerie store on the SAME day. I did not find another store and purchase an XL or larger as they are implying (though again, nothing against wearing larger sizes!).

This place is a very great place Nancy is super amazing and very professional there was times I…read moreemailed her late at night and she took the time to respond to every email she answered every question I had. Today I went in and Nancy was waiting for me she took her time to make me feel comfortable and was able to find me a proper shaper for my body type. I am 5'7 I weigh about 290 lb she measured me from top to bottom and got me the right product I needed. I am super pleased with her professionalism I've never experienced such good service like I experienced today. Ladies if you are interested in lingerie, shapewear, costumes or any other accessory and you are in the downtown area please take a couple of minutes out to check out this place Nancy will go above and beyond her Call of Duty to make sure you walk out a happy customer thank you so much Nancy for making my experience a great one I truly appreciate you and I will be coming back you have a customer for life.

I just have to say thumbs up for Nancy !! My husband and I stop by today looking for a shaper for…read moremyself. I explain to her how my dress would like . She help me find the right shaper. My husband bought one for his self. Nancy showed him a large ( me in my head I'm thinking that's not going to close on him we are a little over weight) Nancy closed that shaper on him like nothing. She definitely knows what's she doing. We are happy customers I'm sure referring people to come here

Service is top-tier, I live in Tehachapi and I travel all the way here to get the best outfits! The…read moreselection is great literally every vibe you can think of and quality of merch is top-tier as well literally washed my outfits over 50 times and they're still intact as if I just bought them lol can't post too many photos, but yes, you get the picture

I highly recommend this place. They have such a great selection that I came away with an even…read morebetter product than I had originally come in for according to who had helped me! The person helping me provided extremely helpful information on the products that helped guide my purchasing decision. I loved coming in here and actually learning about the products from word of mouth instead of my usual experience of walking into these shops and not knowing what the products even do. I felt very comfortable and welcomed purchasing from here & will come again in the future apparently since they also have a points system!

This is the newer location of Cupid's Closet and it matches the quality of the one I've been…read morefrequenting on Lincoln. It's a no judgement, welcoming spot. Friendly staff, and has all the toys you could imagine, and a few that I hadn't even thought of yet lol. I'll still go to the one on Lincoln more, because it's closer to me, but it's nice to know that this location matches the same welcoming atmosphere that I'm accustomed to. Prices are fair compared to what I've seen, just make sure you want what you buy since most of the items are non refundable, which is standard in the industry. My sneaky pick here is the pheromone cologne. Many women have commented on it, so I think it's doing its job :P. Overall, they have Toys, perfumes, colognes, and pretty much anything you'd need to heighten your sex life. Good luck.

Update: I went back to the store today and was met by the associate I spoke with over the phone…read more She was contrite, very polite, and has a remarkably kind disposition. To her credit, it looked like she had been working hard. With the exception of the SNAFU detailed in my previous review, I would highly recommend them to other fun-loving Yelpers. Usually love this little shop! Came by today during business hours and found the door locked and a note saying "be back in 15 minutes." I waited longer than 15 minutes and nobody showed up. I decided to call before I left just to see if they were open. To my surprise they answered the phone and when I asked if they were open they told me they are open, but that they are mopping, so I should come back in 30 minutes. As I type this review UPS is leaving a note for undeliverable packages. Too bad! That can't be good for business.

Went into secret desires, wasn't quite sure about what item I wanted to get. Izzy (blue hair) was…read morefantastic!! She really helped me pick the perfect toys for me and my partner!! She also was very careful and considerate when referring to my partner, who is genderqueer! The selection was the best I've ever seen when being in any sex store!!! Had the best experience :)))

Came here to get a few items but when I arrived I realized what I asked for was very vague…read more Luckily everyone in the store was very helpful. The husband and wife were helping me with styles, sizes, etc and I was able to get exactly what I wanted. The girl in the front was also very helpful, she was able to answer my questions about other items I was curious about. Even aside from the customer service, their store is great! They have an insane selection, prices are fair and somewhat negotiable, AND THEY ACCEPT CARDS. This was awesome as I had z e r o cash on me. I even stopped by some of the other similar stores to see what else was out there and that solidified my feelings about donna di capri. Next time I need lingerie (or anything else they have in there) this is definitely where I'll be coming.

Very cool - bakery, wine store, cafe. Great place to stop for lunch and to pick up some goodies…read more Cool space and helpful staff. Excellent coffee!

I am a hideous in drag…read more Fortunately, that has nothing to do with Playmates. Just a little factoid about myself, so that when my next employer or client googles me, they can know that, among other things, I make a seriously fugly woman. However, it's good to know places to go should I ever decide to try to enter RuPaul's Drag Race. And this is one of them. I didn't wind up purchasing anything; my brother did for his date for our costume party that evening. His commentary on his experience here: "if the gal working there spoke or understood any English, she didn't make it known to me." Clearly, because she was distracted at the thought of how fantastically unattractive I'd be wearing any of the garments in this place.

Ahhhhh, Lingerie. I…read morehear that word and suddenly the wind picks up in my bedroom and Fabio is standing in the corner (gagged of course) as the slow motion bad soft core porn music plays while I twirl about in a sea of kittens and rainbows, pretty pink camis, soft laces, satin feelings and candy-coated dreams... **record stops** Yeah, move over Danielle Steele, cuz you'll find none of that "Do you wanna park the car in my garage" Vanilla garb here. No no no no no no, this is the store you go to for styles that will help you bring out your inner booty ho, your scandalous slut and your ravenously cheap hooker side out!! And I honestly say cheap hooker, because I have seen such fantastic styles on ladies and tranny gentlemen of the night in the surrounding area, so proceed with caution, I'd hate to see you get your eyes scratched out by a pissed off tranny who wanted the same mesh onesie as you!