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Sweet Kreations

5.0 (3 reviews)
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Bakery 1908

Bakery 1908

4.2(273 reviews)
12.1 km•USF
•$

My husband and I absolutely loved Bakery 1908! It's such a fun experience from the minute you walk…read morein. You grab a tray and a pair of tongs and make your way through the bakery, with separate glass display cases for the sweet and savory pastries. You just pick whatever looks good -- which is dangerous because everything looks good! First of all, the prices are fantastic. Most of the buns are under $4. My absolute favorite was the ham and cheese bun. The bun is slightly sweet and the ham and cheese are savory, and the combination is SO good. The blueberry bun was another favorite -- it almost had a blueberry cheesecake flavor. We also tried the curry bun, which was delicious. We ordered several of the hot items too. The har gow (shrimp dumplings) were outstanding. They have a delicate steamed wrapper filled with plump, juicy shrimp, and these were honestly some of the best I've ever had. I've eaten in multiple restaurants in Chinatown in both Los Angeles and San Francisco, so that's saying a lot! The Shanghai dumplings, which are little soup dumplings filled with meat and broth, were also delicious. We also tried the steamed pork ribs. The flavor was very good, but steamed pork has a different appearance and there were some fatty pieces. I'm glad we tried them, but they're probably the one thing I wouldn't order again. Another huge plus was the pricing on the hot food -- every hot entrée we looked at was under $10. Between the two of us, we ordered seven different things, couldn't even finish everything, and our entire check was only $46. Great quality, great variety, and an incredible value. I will definitely be back. I was going to say I wish there were one closer to us...but maybe it's a good thing there isn't, because I would probably eat those ham and cheese buns every day! Five stars!

Extremely disappointing customer service, especially from the manager…read more I placed an order for two milk tea drinks at 1:24 PM. While waiting, I watched another customer receive her drinks even though I was already ahead of her by approximately four customers in line. At 1:32 PM, I approached the gentleman at the counter to ask about my order. He did not greet me or acknowledge me. He looked at my receipt, looked at his watch, and dismissively said, "It's not even 10 minutes." He then asked me, "What do you want to do?" When I asked what he meant, he told me I could either wait or get my money back. He checked in the back and came back telling me it would be another five minutes. I agreed to wait. Five minutes later, instead of simply addressing the delay or apologizing, he told me I could grab a bun while I waited. I explained that I already had a bun and that, considering the inconvenience and the way the situation was handled, I felt a discount would have been an appropriate gesture. Instead, he offered to refund my money and gave me another receipt without the drinks. The most disappointing part was Norman, the manager. At no point did he apologize, acknowledge the inconvenience, or make any genuine effort to resolve the situation professionally. As a manager, I expected him to step in, listen to the customer, and demonstrate some level of courtesy and accountability. Instead, his attitude left me with the very clear impression that he simply did not care whether he had my business or not. I completely understand that a bakery can get busy and that orders can sometimes take longer than expected. The issue wasn't simply the wait--it was the attitude and the complete lack of customer service. A simple apology and a professional response could have completely changed the experience. Unfortunately, I left feeling dismissed and unappreciated as a customer. Management should understand that customers remember how they are treated, especially when something goes wrong. I will not be returning, and I hope the owners take this feedback seriously and address how customers are being treated by management.

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Bakery 1908 - Sweet buns heaven!

Sweet buns heaven!

Bakery 1908 - Inside

Inside

Bakery 1908 - Custom cake

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Custom cake

Sweet Kreations - cupcakes - Updated November 2026

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