We vacation in the Black Hills every year. In two occasions I was overdue for a hair cut. A couple…read moreyears ago, I tried this salon. I believe the lady's name was Sue. She colored and cut my hair and it turned out perfect. This year, she cut my hair, and once again, she did an amazing job. Yes the building is very old, but don't let that deter you. She does a great job!!

My husband looks like a movie star. Sue at Heads West, in the Miss Margies Salon on Main St. in…read moreCuster, Sd, consistantly gives him the best haircut he has ever had, and he's 71. He has a difficult head of hair to cut. His hair is very thick with a double whorl at the crown. No one in the past has been able to tame his hair AND make it look fashionable. If you need a hair cut while on vacation, or if you live in the area, go to Sue at Heads West. She listens and will most certainly you will be pleased with the results. I now go to Sue too.

Knowledgeable. Quality is as expected for excellent service. Vibe with stylist amazing, shop set…read morewithin another location.

Tina did a great job of listening to what my daughter and I wanted done with our hair.read more

I came to this salon while I was in town visiting a friend; we had a last-minute idea to get our…read morehair cut together and were able to get in same day. My goal was to go back to a pixie cut after years of having long, boring hair and Nicolas did a fantastic job! I loved that he seemed genuinely as excited as I was to go for the chop, and he executed it perfectly based on the photos I showed him. Before and after pics provided. I'm already planning to visit again the next time I'm back in the area - and not just because it's half the price of my regular Bay Area hair cuts.

I went in as a same-day appointment, as I had had my hair platinum about a week week and a half…read moreprior, and needed it to be corrected. I was very clear on the phone setting the appointment that it was a color correction. I came in and saw Kari Wells. I showed her a picture of what I wanted (The picture I showed her is attached) I said; just darker shade on my roots: but still blonde; as I've always been a blonde, and was very clear that I have strawberry blonde. when I had the foils on, I had to say "shouldn't you wash them out" I think they sat for a good 40 minutes when she told me they only should've been 20. She had no timer set? so I don't know how she anticipated timing correctly. But I was keeping a eye on my cell phones clock.. She washes my hair, I look in the mirror and the whole all of my hair is completely dark gray. When I told her...I was not happy that my hair was gray...She proceeded to try about three more things to make it not gray; Repeating to me out loud, the color wheel, I left the salon as I arrived in a baseball cap. So about $200-$250 later, I went home crying in a baseball cap. It was very clear I had a very big event the next evening, that is formal dress up, and I was heartbroken that my hair was worse than when I went in. I called my daughter in tears, she sent me to Walgreens to get this oops! which I put on my hair and took all the color out that kari had put in...and that looked so much better than it did when I left the salon; So I basically paid 200 $250, to sit for five hours, make my hair worse....for her at the end to tell me where it in a braid, it looks better that way pulled back. Nobody wants gray hair. Then she told me the reason my hair turned gray was because I have well Water? I've lived in the same house forever. Never had a problem with my hair, turning gray when it was colored. I'm calling BS on that explanation. Not a happy client I will not recommend, I will not be back, it was one of the most horrible experiences I've had with my hair. I would not have been that bad. If she taken ownership and said the color correct and I'm doing is not working, but she waited till the very end to ask somebody for help. And said to me about 1 million times what she was doing "as if I knew? That's why I went to an expert; A upper class salon as well, It's not like I went to great clips. she kept saying to me does that make sense, does that make sense, she must've said that 200 times. None of it made sense because when I left my hair was worse than when I got there. Do not go, do not waste your money or time....100% Dissatisfied....

Ivy is the best stylist around. She has done every color under the rainbow on my hair and always…read moremakes my crazy requests look great. Then when it was time to go back to a professional look she transformed me with the perfect color and cut. Such a sweetheart and super talented!

Meadow gave a great haircut. I would definitely return if I'm ever in the area again.read more

I've been trying to find a salon in Rapid City I actually liked since I moved here in 2017. In…read more2022, I was still searching for one and made an appointment at Willow Salon. After 5 years of disappointment, I finally found a wonderful salon with quality products, talented stylists, and a happy, laid-back vibe. My hair looks great and I already booked my next appointment. Highly recommend!

Marla is the best color and extensions specialist I've ever had the pleasure to work with. My lady…read moreis in love with her hair!!! 11/10 recommend

Tricia is amazing. She knows exactly how to cut hair specifically for my curls. I finally have my…read morehair back to it's personality!

Marissa did my hair and makeup for my wedding and she could not have done a more amazing job!…read more She's a true artist who anticipated what I wanted and she delivered spectacular results! I cannot recommend her enough!

Marissa is an artist when it comes to hair. I have a head of hair that has a mind of its own and…read moreshe knew how to tame it the very first time she cut it. She keeps current on the latest styles and techniques, as well as products. I've always found her to be pleasant and professional, but definately not stuffy.