Honest, fair mechanic after another in town tried to scam me. Half the police and dispatchers take…read moretheir business here, to me that says something. So thankful to have a trustworthy mechanic in town where I can get oil changes, brakes and tires done. This place is extremely busy and it takes persistence to get through by phone but it's worth it! Just had brakes done on one axle, I'll be back soon enough for the other!

Josh and Brian are two of the best guys that I know. They…read moreare the only mechanics I trust in Sanford. They have always worked with me, squeezed me in and go above and beyond. I feel bad for Josh who has to deal with the entitled narcissism that exists in society today and people with their demands. I've never once seen him rude or even remotely unprofessional. Best garage in town.

All of my interactions with their personnel were friendly and professional. My car was a total loss…read moreso I did not have any repairs made; the car became the property of the insurance company.

My front bumper needed total replacement which they took care of with professionalism & quality…read morerepair. Convenient extended hours too!

Suggest you do business somewhere esle..Call for a part was told he would have it next morning. I…read morego the next day at noon not i paid for the part as he said he would deliver it to my garage next day which was fine. When the part showed up the licensed mechanics took a look at it an call me an adviced not to keep, so I said send it back..Went in the following day an he mounts me about my mechanic an he had other people look at it an they all agreed it was fine. Well I didn't accept the part an wanted my money back an he was only going to give back half what I paid as he wanted me to pay for his time for the part an deliver of it..when all was done I got everything but a hundred an was told never to come back!! Which is just fine as he was being an ass about it.. so byers beware an make sure the part you are getting is good shape an his warranty franky sucks!!! Would advise anyone to go anywheres but there save the hassle...

I spoke to J and J about a part for my customers car, I spoke to Paula a very kind person who…read moreassisted me by phone. Even though they did not have the part i needed she told me of options we had and other cars and years I could try. She even said could order the part from another site. She was always smiling and talked to me with respect. I would highly recommend this business to all my customers as plan to call with my future needs. I have spoke to many other salvage yards before that spoke down to me as a woman, and rushed me off the phone and some tried to over charge me! That were kind and had very good prices. keep up the good work J And J.

The good- I love my new car! I have previously owned 6 Lexus and 6 Toyotas; however, this was the…read morefirst time I have ever ordered a vehicle to be exactly what I wanted - color, features, etc. our salesperson was fairly new to her position; however, she was very patient and kind. The finance person was also very professional and friendly. The neutral - took longer than expected, but I guess this is how the process is when ordering. There was some miscommunication/lack of disclosure on a military discount that we found out day before closing did not apply unless we used their financing. Also, I was disappointed that my near total brand loyalty over decades only was worth $500 discount, but that was what it was. The bad - Took delivery of a new Lexus Rx350 yesterday that had been ordered in early December. We were told by our salesperson that the car would arrive on Tuesday and they would need a couple days to recon and sticker the car. We made an appointment for Saturday. After arriving at our appointment on time, our salesperson was busy with different customers. At first, this bothered me because we had an appointment, but the situation resulted in us going right in with the finance person which ended up speeding the closing process. After the closing, we were taken to a special glassed in room where they process the final delivery. Unfortunately, the temporary plates were not on, and the rim was put on upside down when installed later. The technician did fix it promptly once brought to his attention. Then we moved to the technical part - when trying to log into the app, a different person's name was in my profile - very disconcerting. I was helped through correcting. Once ready for the actual tech support part, our salesperson was available and did that part. The inside of the car had several strings and stickers hanging off that had not been properly removed during the recon process that they had 5 days to complete. Also, the vehicle was quite dusty. The salesperson even commented that she would need to speak with that department about how poorly they delivered this vehicle. Overall - I have the vehicle I want and love. I found the process often frustrating with no real alternative option - Berlin City is the only Lexus dealer in the state, and I felt like the customer service was overly complacent. The dusty car with stickers and hanging strings was a huge let down. We have gone out of state before, but that comes with its own issues. All that being said, the sales and finance staff was super nice; however, the experience needs to match the demeanor.

Liz West was terrific to work with. After the sale she has stayed with us to be sure we are using…read moreall of thebfeatures on the car and to be sure there were no problems. A straight shooter and dedicated sales person

Walked in telling them I want full diagnostics and that I already have the codes (I got them from…read moreadvance auto parts). This guy just runs his own codes again, "looks under the hood to see how easy it would be to fix oxygen sensors" and that was his diagnostics. I had to even ask what diagnostics he did when he went to charge me for this. His codes were the exact same by the way. Just wants to start changing things without a deep dive - so you'll end up changing a bunch of items with them. Customer service was obviously terrible too. Don't go here

Never written a review in my life and I'm 99.9% sure I'll never write another…read more The entire process of dealing with ABC was horrendous. They seem like decent guys to joke around with (trying to be fair here). But what I experienced was anything but professional. It would take pages to document this past weeks experiences with ABC. It feels like it's been much longer than that. They wasted way a large amount of my time and money as a result of incompetence. Whether it was completely forgetting about my tow, or charging me for new parts that he GAVE back to me so that I could INSTALL THEM MYSELF because he didn't HAVE TIME, or telling me he'd be there at 4:30pm to check me out but he then leaves to go home early for the day, or telling me he didn't get around to the oil change I asked for because he didn't have time! (which is odd because he went home early!!!) OR MAYBE it was just the fact that the whole reason for the tow was because the fuel pump was going, and he didn't touch anything besides the brakes! Throughout this entire process, I made an in-person appointment, 2 weeks out. I then went back in 2 days prior to the tow to confirm (shouldn't even be necessary on my part). When i finally got ahold of them over an hour after my scheduled pick up time, they begrudgingly came to pick me up, and then proceeded to tell me that they aren't going to even work on it for a few days because they have certain customers that are a priority. WHY DID I WAIT 2 WEEKS FOR AN APPOINTMENT THEN??? None of it makes sense. Honestly, they truly seem like decent individuals. BUT this was the most unprofessional spot I've been to since moving to Maine. 2/10

Quick friendly service. Went in for an estimate and they fix it right then. Dent is now…read moreundetectable. Couldn't be Happier.

Norm does fantastic work! He really is a magician in removing dents. I've brought several cars to…read morehim and have been amazed at the results each time.

I live in NEWPORT BEACH and I travel to Harbor autobody for the best pricing and they do the best…read morejob. Juan is a great guy. He works with you and he'll take care of you. Thanks again to Harbor autobody.

I'm sorry to say the owner retired and sold the business to an out of state private equity firm…read morethat specializes in auto body repair shops. I brought my truck in and they wouldn't even look at it until a week later with an appointment. I've heard horror stories from two other car owners with their cars sitting in the lot for weeks with the work not even started. I'm following Shaun to his new shop, Port City Collision.

Will never go THERE again.Owner has the personality of ...a fart! A shop full of signs " my shop,my…read morerules"..I went for just an inspection,accidently,referred to it as needing a sticker,where he quickly corrected me,upon failing ( major issue of a license plate lite out) I asked a yes or no question,he answered in a paragraph, a hundred miles an hour,didn't understand a word but couldn't wait to get out of the control freaks shop!! Pouring rain and he's got my windows down!!

stay away!! rude & unprofessional! I had my tires rotated last evening at another business & they…read morerated them @ 80% yet Jim's Sticker shop failed them today upon inspection. I also caught David , the irate employee pulling at my rear quarter panel to loosen it (I had just put my beach chair in the trunk & it was fine). Both the owner Mike & front desk David were extremely confrontational. I have a ZERO review to input.