I went for a physical, and when I got into the room they did a depression screening. I didn't ask…read morefor one, they did it. I got billed for two visits because it went "above and beyond" the physical. If the doctor asks "How you are doing?" don't mention anything, you will get billed. I understand that if I got help for other issues during this visit, rightly so I should have been billed for two things. I was told by the billing department, that I should next time say I only want to be billed for a physical. (I forgot to say that, hence it was anything you say can and will be used against you). Very disappointed and surprised that a doctor can't ask me how I am anymore. Looking into changing practices.

Nurse-practitioner Deb Riefenrath is absolutely the best. She listens, pays attention, and is…read moreclear and direct. The support staff are generally pleasant and efficient.

I really like Dr. Markowski. I have only seen him twice but here are the positives I have…read more First of all, he listens to you the patient. Second, he is straightforward and gets to the point, but doesn't rush the time with you. Lastly, his team is helpful. I had not seen a Primary Care Physician in a few years, so I multiple other appointments from my preliminary visit with Dr. Markowski. His team coordinated everything for me. I'm actually moving away from his area in the future but will plan time in the area so I can keep seeing him.

I have been getting my blood drawn here. I find the waiting area to be impersonal. You have to…read moresign into a computer screen and then sit and wait to be called. The wait is anywhere from 5 to 15 minutes. However, once back, I have found the blood draw technicians to be professional. They are kind and very efficient. They get the vein the first time and it is almost painless. I will continue to go to this facility.

I went to Rochester regional health and Geneseo and I got told by the urgent care nurse that there…read morewas nothing wrong with me. I ended up having flu a. So I was lied to. I had made a complaint with the supervisor on staff at that time then to the nurse. I also called the one 800 member for Rochester regional Health complaints and put the complaint in and they did send me a copy to let me know if my complaint was filed so they did hear me, but I was not cared for the way I should've been. So I don't feel like the care quality was up to par.