Overlake NEVER disappoints... came here with hubby for same day procedure, front office staff was…read morevery helpful, check in was nice enough to walk us to a completely different part of the hospital than where her desk was. Our nurse and the patient care technician were absolutely amazing, extremely helpful and very knowledgeable. We weren't rushed , we were thoroughly impressed with every single step of the process and post procedure instructions. Highly recommend...

Everyone is bitchy here…read more From the check in person to the nurses at the SPU 3rd floor. It is free to be nice.

we had a terrible experience here. cold, unhelpful receptionist. no empathy. no feeling. Will never…read morego again.

This is after an Emergency room visit with an extremely unqualified staff who seems to be lacking…read morebasic patient care training. Let's start by myself being questioned why we were at "this" ER, instead of an ER that we prior visited earlier in the day... well this ER was closer to our home, we needed immediate medical attention, it was getting late and the first discharge paperwork stated to return to ER immediately if having problems.... Overall Why does it matter?... I'm in the middle of trying to get care for my wife who has extremely complex and acute conditions and we were disrespected at every step of our visit. I took us to what a thought was a professional medical facility with professionally trained medical staff that respected patients and took their jobs seriously. We were viewed as drug-seeking from what I can tell, as that could be the only explanation for the treatment we have received, and that is just unacceptable. The team did not listen to me, the caregiver of the patient, and against my direction made numerous mistakes that led to further patient harm and distress. Starting with in the waiting room, my wife had to be assisted to a recovery position on the floor so she did not fall out of her wheelchair due to active seizures - staff approached us and said we could not be on the floor and she had to get up. At this time my wife was in the middle of seizures, unable to communicate, understand, or control her own body. I had to argue for them to even listen and they left, clearly frustrated - but not offering any help. Later the same nurse came out saying they had a bed - my wife was still on the floor and unable to utilize her strength to move herself. The care staff then asked, "what do you want us to do?" I thought that hospital staff are trained to help patients off the floor from falls and etc, so I literally said, "are you not trained to help a patient off the floor?". After they finally sent out staff to assist me in picking my wife up to get her to the room, they literally asked me to open their medical cabinet to grab IV and blood draw equipment - I am not a medical staff at UW - that is totally unacceptable - again! What procedures are in place to ensure these numerous mistakes are not made over and over? It is a harm to patients, patient families, and the community. It's crazy how those most vulnerable and dependent upon intensive medical care, are treated the worst by the medical staff they rely upon. One of the first things I said is to not use her left arm due to the series of conditions that will make it difficult, if not impossible to get a line. Well you can clearly see they did not listen and blew her vein out. We followed up with our primary doctor at UW who was horrified at the care we received. Let's just end with although this is the closest ED to our home we will take the risk and drive to the next one. We have reached out to patient relations numerous times with no response. It seems that they are more concerned about google reviews here than good patient practices and may finally get back to us here?????????

Just returned from horrid experience at Ballard Swedish ER. Went in for an ingrown toenail at noon…read morefully expecting a long wait. Explained my need clearly. Haunted looking young man took my info and said sit. At 3;00 (not bad) was called in. Dr Peter Pan quickly informed me that he couldn't treat my toe because of time constraints. They should've said something from the moment l went in. Adding insult to injury another A..hole Dr tried to make a joke out of it. I am done with them.

I came in with a broken knee and a ton of anxiety about it. Everyone there was patient, kind,…read moreprofessional, highly skilled, and handled me with sensitivity and care. I am thankful that we have access to such a great group and great hospital.

Reaching a human through their system to get a referral, or get a prescription refill authorized…read morehas taken multiple attempts and may hours. The hospital's AI system is pathetic! I've been a patient of their clinic for over 20 years, yet reaching a human to get urgent issues taken care of before the end of the year, when my insurance plan is changing, has been unexpectable. I'll probably end up spending thousands of dollars and need to submit extra insurance claims due to their poor service AI / lack of human service.

If I could completely erase my medical record with UW, I would. Before I step foot into my…read moreappointment, my complaint has been dismissed -- over and over and over again. God forbid you're a woman, have autoimmune conditions, have dealt with depression (like everyone else in Seattle), and god forbid you're in pain. After being diagnosed with multiple autoimmune diseases outside the UW system, I was so excited to finally see a rheumatologist who could put all the pieces together and help me manage all my symptoms comprehensively. Instead, I got a cynic. She told me that yes, I'd tested POSITIVE for Sjogren's in the past and yes, it was unusual that I'd just had a salivary gland removed the way Sjogren's patients tend to have, BUT SHE DIDN'T QUITE BELIEVE IT (What????), so she wanted to test me again. The same tests. Again. And true to the tricky behavior of autoimmune markers, they decided to hide that day. (That should be Autoimmune 101). Then she denied the results of my adrenal tests showing a need for steroids, which had absolutely transformed my life for the better. Then, when I said I'd like to move my pain management from a clinic to rheumatology where it belongs, I suddenly became the worst of all things ... a drug seeker. (UW reflexively labels everyone in pain as a drug seeker. There is no such thing as pain, by the way, not even from a torn shoulder or torn plantar plate or the arthritis stemming from those injuries.) I am 53 years old and she asked me if I'd ever tried ADVIL or TYLENOL. What???? You mean the first line of defense? You mean the most obvious place to start? In what world would I come to a doctor asking for help with pain if I hadn't tried everything else? Yes, I had tried those OTCs and so much more. I'd given them to my children, who are almost as old as she is. In a spectacular wrap-up, she actually said, "We don't have time for people like you." I assume she forgot that I, along with all her other patients, pay her very, very well for every minute of her time. I believe UW perpetuates elitism, I believe it perpetuates negative stereotypes about female patients, I believe that if you've ever dealt with depression or anxiety at UW, it's the first thing many UW doctors consider when they "consider" your acute symptoms. A teaching hospital at this level has very serious issues when every patient looks like a problem, not a human being.

Lovely experiences here with wonderful nurses and great food. I've stayed here three times and the…read morecare is super quick inpatient. Although when outpatient something like a dietitian appointment could take two months for availability vs the two hours it would take inpatient.

i have been at children's 3 times this week because my granddaughter has had an unusual fever. it's…read morebeen a week and today an email comes and says she has ecoli in her pee. I call to see after a week she can get antibiotics and was told we had to go to the er again cuz she could be septic now. I'm in the er and have been here for 3 hours and no care yet. I'm pissed. Hope that now after a week my granddaughter doesn't loose kidney function due to the non care we have receive.

May 19, 2026 day #7 here... Over the last few years my…read morehealth hasn't been good and 2 years ago I came here for 15 days, before having to be sent to St Joseph in Tacoma for St Anne's didnt have the right doctor here to get my next procedure in my recovery.... But i felt St Anne's saved my life and was very caring staff and will always be grateful to them ... I was lucky, between doctors, nurses and staff, I found some caring people... Even now, same thing, awesome people here ! My only complaint is, the beef in their food, everything else is eatable but the BEEF, I think it came out of a can ? Vegetable are over cooked, pasta is the same, chicken is eatable, its the BEEF that we all question !!! But thats my only complaint about this place ... Thank you everyone, I'll always be grateful to you all !

I already emailed Gen Saecho and Andrew Shockman. Update:…read moreresponse from St Anne when I have requested my father's broken surgical blade to be submitted for analysis. "I want to confirm receipt of the photos you sent. I am sorry that the care your father received didn't meet your expectations but at this time there is nothing I can offer your father. Kind Regards, Tiffany M. Mendez, CPDM, CCP, ACP Claim Manager Enterprise Risk Management "

I have not been an inpatient here, but I do come here for the UW lab. It's a beautiful and tranquil…read morecampus, and if I had to be in the hospital, this UW location would be a good choice. The lab is excellent. It's a walk-in (no appointments) that most people don't realize is here and part of the UW's labs. And the lab staff is friendly and professional.

ER doctors and staff were amazing…read more Transition to the hospital Special Care Unit was smooth and quick. They have a special doctor to serve as point person to bridge the two different areas of practice. Love it.

I work there as an RN. I've been a traveler and worked at many different facilities all o er the…read morecountry. I find Fairfax to be the most caring and treat the patients with respect more than any other place I have worked. The issue with people voluntarily admitting themselves is they do not know nor realize that you can't just leave whenever you want. The public are not educated on that and then think they are being held against their will. There is a third party person that come in and assess the pt and seems them ok to go home or not. Fairfax staff do not make that decision.

I was admitted on a voluntary basis to this facility on Friday March 27, 2026. I reiterate…read moreVoluntarily. It was suggested that I go to rest and recover after what my husband and ER doctors decided was a manic episode. Prior to agreeing to be admitted I was given a mood stabilizer at the ER, Once that medication took effect, I was calm and clear and knew what triggers had initiated my so called "manic" episode. I should have not allowed myself to be admitted, and I will forever regret my compliance with the request. I was transferred via ambulance (because I did not have insurance and the only way to get my incarceration paid for) was to arrive via ambulance. My husband followed in his car as he was under the impression that he would be able to assist me getting settled, look at the facility and feel comfortable with the decision. He was not allowed into the facility and additionally, had to argue to say a 1-minute goodbye to me while I lay on a gurney. I was taken into a prison like setting, asked to strip, show the bottom of my feet, lift up my breasts for examination and bend over and spread my butt cheeks. Yes, it was a female transport agent (not a nurse nor professional care giver) , but a man stood on the other side of the door and potentially could see me. Imagine how that would feel to a woman who just remembered being raped as a young adult. Hence the manic episode. From there things got worse. I was physically handled, hugged, screamed at by patients and my roommate who were experiencing their own mental health crisis. This was clearly not the type of environment for my recovery that we were told. There was no consistent nor daily access to fresh air nor having a moment outside. When my husband complained (because the recording and brochure stated this was normal daily life as a patient), he was told outside time is only given when 5 or more patients (prisoners) wanted to go outside and also only when there was enough staff to take the prisoners outside. I was denied the Priveledge of breathing fresh air for 3 days. Once allowed, I was escorted outside, into a web of locking doors and gates and barbed wire, designed to keep people from escaping I was told when I inquired. The incidents of horrible care, food, healthy climate for healing was absent. I have a significant number of stories to support this in my brief time there. I am happy to provide further information to those who desire to know. Do Not Go Here!!!

The buildings are older, and because it's a large hospital, it can get quite busy. There are plenty…read moreof parking areas, but drivers often weave through the lots quickly and somewhat carelessly, which can make arriving for appointments a bit stressful. The garage parking could really benefit from clearly painted lane markings to help prevent near-misses and accidents. As for the staff, hospitals can be hit or miss, but I've only ever encountered kind and professional doctors and nurses here. Whether I'm attending my own appointments or supporting someone else, the waiting areas are generally bright, comfortable, and equipped with water dispensers and TVs. Wait times can be long, so it's a good idea to bring something to help pass the time. While signs ask patients not to use phones during appointments, staff don't seem to mind if you use your device while waiting.

I am going to sue them for malpractice they are understaffed and overworked I had a…read morelife-threatening condition and intense abdominal pain I arrived in an ambulance and they made me get off the gurney and sit in a very uncomfortable chair in a waiting room for six hours of an intense pain and then took me into an emergency room did a cursory look at me and sent me home with muscle relaxant when I had a life-threatening condition of a blood clot and abdominal blockage this was in my file I had done a test a week ago that showed this they sent me home I could've died and they never even admitted me until these people who own this hospital staff up and start putting patients before money I would never go back to that horrible place again

I recently went in for a scheduled procedure and was impressed. Only issue was not enough HC…read moreparking and a shuttle would be nice. Not necessary but nice. First of all the staff from Volunteers to the surgeon were all very caring. Autumn, Amanda, Kim, Ema were extremely professional and did not just go through the motions they were above that they were awesome. Michelle (PT) was awesome and very helpful in providing guidance in what I needed for my recovery from a PT position. The hospital (5yrs old) still has that new hospital air. But the professionalism of the staff is one of a highly tuned Maserati. I have one more procedure to go and I look forward to having it done at St. Anthony's.

I went in for an ultrasound a week and a half ago. St. Anthony Hospital is a beautiful building…read more Everyone was very friendly and efficient. I was in and out in no time. I would definitely make the trip over to Gig Harbor from Tacoma Just for a stress-free experience.