I really enjoyed the sauna and red light therapy and used SweatHouz often while I was a member. The staff was also always accommodating if I was running late, which I appreciated.
That said, there were a few ongoing issues. The red light panels didn't always fully work in every room, and neither did the Bluetooth speakers, so some of the amenities weren't consistently available.
Cleanliness was also hit or miss. A few times I couldn't use the cold plunge because there was hair in the water, and the shower had a mildew smell when turned on.
The biggest issue for me was the sudden change in hours. I specifically joined because the earlier morning times worked with my schedule, and I regularly arrived between 8:00-9:30 AM. When the opening time changed to 10 AM without notice, it no longer fit into my routine. I tried to make it work for a couple of weeks before canceling.
Although the additional billing cycle was technically part of the contract, I was disappointed that management never returned my request for a call given the schedule change.
I wish the experience had stayed consistent because I genuinely enjoyed the sauna and went often. I'll likely try Perspire Sauna Studio since it's opening closer to me. read more