Betrug, Uhrbatterie hat nur 2 Monate gehalten. Inhaber…read morewollte wohl keine volle Batterie reinlegen, weil ich ein Gutschein für 50% off hatte!!!

WEMPE Jewelers is a luxurious German brand originating in Hamburg that sells wide selection from…read morejewelry collections of the most renowned watch brands. WEMPE Feine Uhren und Juwelen at the Frankfurt airport Flughafen in Frankfurt am Main is located at the international Terminal 1 departures. Not just shopping folks, like listed under the category here, it's fine jewelry and high end watches! They carry timepieces from brands like Cartier, Rolex, Longines, Patek Philippe, Rado, IWC, TAG Heuer, Jaeger-LeCoultre, NOMOS Glashütte and other luxury brands. Perhaps not a very unique men's affection, but I love myself a great quality timepiece and couldn't resist coming by here. Possibly another stop on my way back from Frankfurt is on the horizon, time permitting.

From the owner: Mit einem umfangreichen Sortiment an Uhren und Juwelen bietet das Hamburger Unternehmen für jeden…read moreGeschmack ein Stück Lebensfreude auf höchster Qualität. With its large selection of top-quality watches and jewelry, this Hamburg-based company has a life-enhancing product to suit every taste.

Bin extrem entsetzt über den Service Ring gekauft für über 1000 Euro gravieren lassen da es ein…read moreGeschenk war was musste ich festellen das mein Name und dazu eine Christ Reklame Gravur neben an sowas kann man doch wegmachen . 3 Stunden brauchte ich von Kauf bis alles soweit war

A horrible experience. I always thought that in high end luxury stores the services must be…read moreextraordinary, this is not the case in this store where today July 17, 2023 I had the worst treatment in a store. the first thing when I tried to enter in the store, an employee looked at me and it took about 1 minute before he analyzed me and decided that I deserved to enter the store, then once I entered the store, a terrible employee came to me and asked me what I wanted. I told him that I am interested in buying a rolex watch for my mother, a not very popular model, a model that cannot be resold to earn more money. I showed him that I found the watch on their website and that it is in their store in Frankfurt when the employee told me without checking the computer or asking anyone else that they didn't have the watch and before I could ask him anything else he said goodbye and turned his back on me. 30 minutes after I left the store, I couldn't believe what happened. There's no way, I think it's impossible to behave like that with a customer who wants to buy a watch worth almost 12 thousand euros. This is the most horrible store I have ever entered in all my 33 years.

To start, avoid this place…read more maybe it was just bad luck I had a really snobbish and seemingly racist sales girl who ironically is Asian herself. To be objective here is what she said to customers:"you pay full amount for deposit and we cannot give you any delivery date, it maybe 2 years you just have to wait. And if we do have this one in stock, my boss will give the watch to German people, you know what I mean." I have been living in Germany for almost 10 years, I have never had an encounter like this. Avoid this terrible place because i would not shop in a place where sales lady has no self respect and respect for customers. By the way According to reviews below German themselves also encounter arrogant services. People ask how can the Chef from Wempe allow this to go on. My guess is that if most sales rep behave this way, it's probably written in the work handbook. Not far from this place there are couple of other juweiler that offers top notch watches and good services, where I bought mine and my husbands in the end. Competition is fierce and this attitude will eventually come back to bite you. ---------------------------------------- Jetzt auf Deutsch vielleicht war es einfach nur Pech, doch wurde ich von einer wirklich snobistisch und rassistische Verkaufsfrau bedient, die selbst Asiatisch ist. Um hier objektiv zu sein, das war der Aussage von ihr: "Sie müssen vollen Betrag bezahlen und können wir überhaupt keine Lieferfristen ausgeben. Es könnte vielleicht 2 Jahre dauern und müssen Sie einfach darauf warten. Sogar wenn wir diese Uhr hätten, würde mein Chef. die an deutsche Volk liefern, du weißt was ich meine. " Seit fast 10 Jahren in Deutschland, habe ich noch nie eine Begegnung wie diese gehabt. Leute, einfach vermeiden Sie diese schrecklichen Shop. Leider kaufe ich nie von ein Shop, wo die Verkäuferin keine Respekt von Selbst und Kunden hat. Übrigens nach folgenden Reviews treffen die Deutschen auch arrogant Dienstleistungen hier. Leute fragen wie der Chef von Wempe es erlaubt. Meine Vermutung ist dass, wenn die meisten Vertriebsmitarbeiter sich auf diese Weise verhalten, ist es wahrscheinlich an der Arbeit Handbuch geschrieben. ganz in der Nahe (innerhalb 400m) gibt es einige andere Juwelier, die erstklassige Uhren und guten Service anbieten kann, wo ich am Ende zwei Uhr gekauft habe. Die Wettbewerb ist gut für uns Kunden, mann braucht einfach keine "attitude" zum kaufen.

Handwerkskunst am Römer is a gorgeous shop full of handcrafted German decorations, ornaments,…read moreclocks, and more. These items are intricate and beautifully crafted and are available at a variety of price points. The owner spent time to explain the options for the clocks and their differences. She answered my many questions. She carefully packaged each of my (many) items and prepared them for travel home. There was a reasonable option to ship, but I had come prepared to bring items home. Each item was itemized on my receipt and I was charged the right amount. This was a great experience and if I was not on a budget, I would have spent so much more. Next time...

The authentic handmade German trinkets that are sold here are beautiful. They have everything from…read moreintricate steins to handmade nutcrackers and cuckoo clocks. All the items are definitely pricey but everything is so beautiful so it can definitely be easy to get carried away. The lady who was helping us was really nice and made sure that she priced the one item we got (which is a beautiful handmade and hand-painted nutcracker king) correctly. A must-visit if you are ever in Frankfurt, Germany and in need of authentic souvenirs.

They'll practically eat out of your hand to make a sale, any service after that is abysmal…read more Short version: First visit, I was sold a rollerball pen without a rolerball Second visit, I exchanged said pen for another and they took the extra rollerball I purchased separately with it Third visit, The tax refund forms were incorrect and unsigned Fourth visit, I got the correct forms - they're still somewhat botched but at least signed properly. The guy helping me just had to be a **** about it. Didn't even say hi or bye to my girlfriend. Fifth visit: not happening. **** this store; and potentially Montblanc altogether More details: First salesman was friendly, helpful, and engaged to make the sale. He sold me a rollerball pen (FL starwalker ultra black) and a 2x refill of mystery black ink. I felt somewhat cheated...one would assume the rollerball would come with the ink but it didn't. In the end I had a pen I could use and only one extra ink cartridge (more on this later) - along with the tax refund form. The first salesman promised me left and right that I could get the pen exchanged for any reason at any official Montblanc boutique across the world Well, I went back to the original boutique to exchange the pen after 3(?) days. The pen was untouched during this time. I exchange the Starwalker for a Le petit prince rollerball. During the exchange, they took the starwalker with the ink (which I had purchased separately) with it. The sales lady explained to me that all rollerball pens come with black ink (then why didn't first one come with one?!). **** it, I let it go. I'd only have to visit the third time because my new tax free forms were unsigned and were incorrect. The sale said 1,600 euro, despite buying a 560 euro pen. By the fourth visit, I had an rude, arrogant grouch who couldn't be bothered to say or bye, or even apologize for the stores own incompetence. His own incompetence for that matter. I STILL don't have correct tax refund forms that reflect the amount I purchased I spent a total 610 euro in two visits at this store, I should have a pen with a cartridge and four refills and tax refund forms reflecting that. Instead, I have a pen with three ink refills and tax forms that that reflect 560 euro