Don't waste your time or money. They send you a paper with some numbers and no idea what they mean…read moreand won't send me anything regarding it after several requests. Do you know what 12 means? Need it in writing. Now they just send my calls straight to voicemail. Plus the guy answering the phone tells you the complete opposite of what the lab guys can do, then when told him he acts like he did nothing wrong.

I do a lot of air quality testing and send several tests a week to Assured Bio Labs. My experience…read morehas always been great. They are reliable, have a quick turnaround and have great customer service. I recommend them to be your lab. Dan

I recently rented a mini excavator from Maryville Equipment Rental and unfortunately had a…read moredisappointing experience. I have rented from Maryville equipment rental for years and I've had very positive experiences with them as far as pricing and customer service goes but today they lost a customer. When I picked up the machine, it was clear it had seen better days, but I was assured it was still in working condition. Within ten minutes of use the track on the excavator split. While they did replace it, the second machine also had issues with the track -- all while operating under normal conditions. To my surprise, I later received a charge of $814 for track replacement. Despite being a loyal customer, they refused to waive or reduce the fee, even though the equipment's condition was questionable from the start. while their terms and conditions that they make their customer sign in order to rent out equipment does state that the person leasing or renting the equipment is held liable for track damage or tire replacement, I feel as if the objective truth is that they are renting out equipment that is not suitable for normal working conditions and they are banking on their customer to "Damage the unit" And then charge them to repair the machinery when a well maintained piece of machinery would have handled fine under normal operating conditions and especially when they could have performed routine maintenance on the equipment to prevent this from happening Should I have taken photos before pulling the equipment off the lot? Yes. Should I have asked to swap it out with a better maintained machine? Yes. A word of caution to anyone considering renting from them: Make sure you thoroughly inspect the equipment and take clear photos and videos before pulling it off the lot. In my case, it seems they're renting out machines that are too worn to be in circulation, and you may end up footing the bill for pre-existing issues. Unfortunately, after this experience, I won't be renting from them again.

The owner and staff are great people to work with. They are knowledgeable and helpful, making this…read moreone of the best companies in Maryville. In the 18 years I have been a customer, I've never had a reason to go anywhere else.

A total repair of crawl space and elimination of severe mold - sump pump/drainage…read morepipe/dehumidifier/ ground cover/ fan - all performed on time with a minimum disturbance. Crew was very professional and Michael Church was most accommodating and courteous. Good presentation and follow up. Recommend very highly.

Bentley recently did my home inspection and communication has been great leading up to, during, and…read moreafter the inspection. Day-of the inspection, I had gotten off of work and had time to review the report but had questions after 5 p.m. After contacting their scheduling coordinator, my inspector David took time out of his evening to answer questions and provide supplemental dialogue regarding the findings.

Josh was thorough and was also helpful during and after the inspection to help answer questions.read more

Love this store! So many refill options and sustainable alternatives. And the staff is always so…read morefriendly! They also have a craft section for if you just need a few of something, you don't have to buy a whole pack.

They finally have a brick-and-mortar location!! Woooohooo. Note that they still do have their…read moreMobile Refillery at markets and local business pop-ups and you can still order online as well. However, I LOVE being able to come into this amazing-smelling shop, look at, feel, and smell all of the locally-sourced products from local vendors and distributors. There is nothing like customizing your own home and skin care products, which are made with natural ingredients that are not only good for you but good for the planet. You can bring in your own clean, empty containers (just have them weighed at the counter before adding a product). Or they have a variety of neutral containers for you to choose from in-shop that have already been weighed. Pick your product and scent, fill 'er up, and then bring it to the counter to be weighed. I purchased hand soap and one of their containers and it was approximately $15. Most of that cost was a 1-time purchase of the bottle, which I will reuse next time. They have makeup, jewelry, kid products, cooking tools, reused/branded clothing, a sustainability library, teas, granolas, laundry/dish/hand soaps, shampoo, and the coolest toothpaste tablets (whatttt?!). I am sure there is so much more to look at and explore. Zero-waste never smelled so good!

This review is gonna sound crazy, but I was literally talking in my living room about all the work…read moreI had to do on Alexa comes up and tells me to hire the dusting done because I probably won't get everything done and she suggested clean concepts and they wanted to know how big the house was how many bathrooms and I just said I don't need bathrooms done. I just need dusting done living room dining room, and explained that my house cleaning was being done but dusting was not something we were able to get to because I live so close to quarry when they blast I always have a fine layer of dust covering everything so when I called, they answered right away and their prices were real reasonable however, I couldn't get the quarries blasting dates so I never did get the dusting accomplished before company arrived . But they were really nice on the phone I will remember them next time I am backlogged with housework I cannot accomplish. Thank you for talking me off the ledge and for your kindness and all the information on the phone. I owe you a huge thanks just for the " phone therapy ". Sincerely Rj

Ashley did an amazing job! She is very detail oriented, thorough and very personable! We would love…read morefor her to be our regular cleaner!

These guys do more than trailer and dumpster rentals. They delivered 22 tons of driveway gravel and…read morespread it perfectly. Most importantly they did it on time and within budget! You can't ask for much more than that!

Great and extremely fast service. I have a Generac portable generator that I couldn't get started…read morein the 4 years. An ice storm is coming, so I called around, but other small engine repair shops touch it. since the storm is to hit three days from now I needed service on short notice. Their rep told me to bring it in, and they would try to get it worked on ASAP. I took it in around 10:00 this morning, and they fixed it by 1:00 this afternoon! The price was good, but the service was next level. I'll definitely use them from now on, and refer anyone who needs small engine repairs. My generator is ready for the storm. Thanks again.

When pricing out a mower I found myself looking at a Toro 54" at Lowes. I like doing business with…read moresmall local businesses so I chose Dickens as the price was the same and they offered a winter warranty service. It was described as a service that looks over the mower and repairs or replaces any issues found under warranty . I received a text saying the winter service was almost over so i called and got on the schedule. The mower only had 13.1 hrs on it and I just changed the oil and filter at 13hrs. I shared that when it was picked up. Today I received a call that the service was done and it was $329. The manager said I misunderstood the text as this was for a "service" not the selling point "warranty service". After a heated discussion the manager said he'd take off the oil change so $250. After I shared I'd be informing others of their way of doing business he said you can come and get it (obviously return delivery was not available to me anymore). At the store the manage put the price back at $329. He said if you're gonna share how we do business then I'm not going to cut you a break. So I suppose my silence would have saved me $79. There are several options when looking to spend over $4k on a mower. Don't get caught up in the fancy "double speak". At the end of the day their just another business taking advantage of the customer .