DO NOT ORDER CUSTOM GLASSES AT ANY SUNGLASSES HUT!! The staff here was fine but they convinced me…read moreto order custom ray-bans that were delivered to me with the arms so far out they basically fell off my face. Let's be clear, Luxottica owns sunglasse hut and ray-ban. Took them to both this location and in Troy, the guy there really screwed up the frames even more trying to melt them. The staff just was spitting out that they can't take returns on custom frames. Spent $300 and could not wear my custom frames. They did nothing to correct this. This company does NOT stand behind their own product!

A decent chain to purchase sunglasses at. They can be found in most malls and tend to have a fairly…read moreexpansive selection. As one would expect, they also sell glasses-related items and I stopped in recently to purchase some lens cleaning cloths. The only thing that can be considered a negative is that pretty much everything sold here is at the upper end of the price spectrum, but I suspect that's the trade off for the convenience.

I decided to give Sight a try after finding it next to impossible to get an appointment with my…read moreformer eye doctor. I'm glad I did. I am a squeamish patient, and the doctor here knew just how to handle my issues. I hate getting my eyes dilated, and when she did it, it was no problem at all! They have a nice selection of frames to choose from as well. And they answer the phone and respond to any issues quickly and professionally. I have been a patient here for a couple of years and have gotten two pairs of eyeglasses here. Highly recommend them.

A chic, modern boutique with wonderful customer service! The appointment was thorough,…read moreprofessional, and friendly. I felt heard and understood. Many cute frames that are fully covered by most insurance plans, as well as higher end frames.

If I could give them zero stars I would. I purchased Oakleys from the sunglass hut on May 18 and…read moreforgot them on a cruise so I was forced to buy new ones on the ship. I came back to return the ones I bought May 18 and had my receipt with proof that I payed $175.42 for the sunglasses but they would only refund me $101. The man who sold me the sunglasses split a buy one get one 50% off even though I told him not to and added some of it to my purchase leaving me with somehow paying $175.42 for my sunglasses and only getting $101 back. Sammie at the hut was very unhelpful and clearly didn't want to return them whatsoever even though I have the receipt matching my card and the bank statement on my phone. We asked if there was a manager override to help us out with the return and Sammie stated that she was the standing manager position but somehow had no authority to make the return. She even went as far as trying to convince me to sell them on marketplace or even saying she can give in store credit only.

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our Grandville Sunglass Hut at 3700 Rivertown Pkwy SW to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

We were immediately turned off pulling up to this building. There were a lot of homeless people…read morerunning out into the road. When we went it just felt unsafe. When we went inside it seemed better but it was a bit pricier than most markets we've been too. There was a lot of different things but a lot were just sitting out and weren't covered where people could contaminate them. We bought a couple things but the majority of people we saw were just walking around and weren't purchasing much.

I was completely blown away by this amazing downtown market. I have never seen anything like this!…read moreI have a feeling Car town in Ann Arbor is trying to replicate this, but Grand Rapids really has it down. If I worked down here, I would be in here every day, trying all the different world cuisines. This is a high-end market with various cuisines from around the world at a moderate price range. From the trendy greenhouse meeting spaces to the vibe of music I really enjoyed coming here with my family!! I can't wait to come back and try more food here. It was just amazing. I love that you can walk steps between different cuisines and trial whole different cultures food. It looked to me like the workers were serving authentic cultural food, which makes me want to support Local even more!! this is such a diamond in downtown Grand Rapids!

Love this store! Mask guy needs to get over himself. Think of others than just yourself, buddy. Be…read morea team player. I am always welcomed at this store and they have great deals! Highly recommended!

Not denying anyone service? That's a load of malarkey. For those who are UNABLE to wear a mask, you…read morecertainly are refusing service. If one orders online and has to return an item, how is that item handled based on the fact that one was unlikely wearing a mask at home while trying it on? Do parasites or communicable diseases not count at home?, and what if a client had covid? You'd never know so how absolutely ridiculous your statement is. And 'extending this expectation to clients' again is a load of malarkey. That's a roundabout way of communism at play. 'Do it our way or you will be denied service' Perhaps you should review CDC recommendations again. Heir Fauci has stated from his own mouth that masks do nothing but placate the wearer. Ummm, yeah. Anyone who has a lick of common sense can figure this was a scam. Too bad for you Nordstrom Rack, you've lost a bunch of customers because of your politically correct/woke policies. I find it very telling that your stores, at least the last two I saw, were low in stock of most items. The stores seemed bare. Maybe it's a sign that the silent majority is done with your BS

No doctor on the premises and they couldn't call and reschedule?…read moreBig waste of time. I went to a competitor and got right in.

The office Manager (William-hope I got thy correct!) and staff were so professional,…read morehelpful/knowledgeable and friendly! Best eye appointment in a long time!

I love this boutique so much! They always have super cute clothes, an amazing sale rack, and super…read morefriendly staff. They pick out some great, unique and quality products. I love their accessories section as well--I always find amazing gifts here. Definitely recommend!

I find it really hard to find clothing these days - the mall seems like it's full of 90s fashion,…read morewhich I'm happy leaving in the past, and my former go-to spots seem to be extra trendy recently. I like classic pieces and was happy to see some at Covet. The store is full of super cute items, like rompers and dresses with cutouts, which seem to be very popular lately. I did find several dresses that I would consider more classic styles, including a wrap dress that I got for $30! It's airy and comfortable and great for all the hot weather we've been having. I love following Covet on Instagram, where they often post their new items and styling ideas. I don't consider myself super stylish, but Covet is a place to find something you feel comfortable and confident in. I love that this store is woman owned and local - it's nice to support a small business rather than buying something on Amazon. I loved seeing inclusive sizing and models on their Instagram! There was a great sale rack when I went in, and I saw prices in different ranges. They also have jewelry, gifts, and accessories like sunglasses, sandals, hats, and purses. From now on, any time I'm on Cherry Street, Covet will be a regular stop for me!

Just had my first appt and really enjoyed this office and it's staff!…read more The receptionist, ( both of them) were professional and kind. They had already checked on my insurance coverage, which takes a load off our minds right away. The optometrist, was amazing, and friendly! I could tell when I walked in people feel comfortable and cared for there. She took a full hour with me and explained different procedures with me, such as cataracts, contacts, bi- focals, eyelid correction& answered all my questions! Coming from a background where my brother Dr Dale Van Dyke, was always our family optometrist! I had moved back to Grandville and he was retired, so I tried the fast paced eye care places,like RX OPTICAL, etc...only to find rushed , and assembly line care. It was difficult to get answers and the followup I needed. I will follow up on this, later this year. Thank you WOODBRIDGE for being in Grandville! One more plus, my hearing ctr and there is a chiropractor ALL in the same building. I LOVE IT! L J Antonides

Purchased new glasses AGAIN from Grandville optical. This is my third time getting my glasses…read morethere. I have been very pleased with the quality of the glasses and the service from the staff. This time along with my new regular glasses I got a pair of prescription sunglasses. I've never had prescription sunglasses before. I should have done it years ago. Thank you John and your team. Jon Morley

Listen, I've not experience "bad" customer service from the staff, but I was told they were running…read more"10-15 minutes late," when I arrived. I waited 50 minutes. They didn't call to warn me or tell me to come in later which seems like a minimal effort courtesy.

Apparently the space for a review is shorter than my description of things that went wrong at my…read moreappointment, so here's the cliff notes: A supposed professional (male) refused to answer questions for my informed consent, claimed that informed consent on my part would sabotage my eye exam, demonstrated very poor listening, insinuated that I had some emotional issue for being frustrated by his unprofessional conduct, THREATENED me, and condescended to me extensively. This was while I was alone in a room with him. Once someone else walked in and was watching, he switched right over to being polite - as if I didn't deserve basic human respect unless someone else was watching! The whole situation was quite bizarre and I am sure this optometrist would not have dared to treat a man so badly! I will definitely not be seeing him again and I regret the waste of using my eye insurance for this appointment when I could've felt safe and respected by seeing someone else. Note: I have had good experiences at Rx optical all the other times I've been there, so not all their optometrists are like this. But apparently the Knapp/East Beltline location was the wrong place to go!