1. Svetlana Yakov, MD, PhD

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Billings, MT

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Svetlana Yakov, MD, PhD

5.0 (3 reviews)
Closed • 8:30 am - 5:00 pm

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Billings Clinic

Billings Clinic

1.6(53 reviews)
3.8 mi

You would be crazy to go anywhere else in the state, Billings clinic is the best of the best this…read moreside of the country.

I recently had a biopsy performed by another provider that was sent to Billings Clinic for…read moreanalysis. When I received the bill, I was shocked by the amount. I called to ask why my insurance had not been billed, and I was told that they were unwilling to submit it through my insurance because they "didn't know what it was." I then called back to ask whether there was any discount available if I simply paid the balance in full myself. I was told that they do not offer cash-pay discounts and that discounts are only available to those who meet certain low-income criteria. Unfortunately, the representative made it very clear that there was little interest in discussing options or finding a way to help. The healthcare industry as a whole continues to disappoint me. Too often, the focus seems to be on billing and profit rather than on the patient and providing reasonable, transparent options for care. At the very least, I would expect a healthcare organization to make an effort to work with a patient who is willing to pay a bill in full. After this experience, I will do everything I can to avoid using Billings Clinic in the future. Experiences like this are exactly why people become hesitant to seek medical care unless it is absolutely necessary or an emergency. Patients deserve better--not only in the care they receive, but also in how they are treated when dealing with the financial side of healthcare.

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Svetlana Yakov, MD, PhD - psychiatrists - Updated October 2026

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