Absolutely horrible bedside manner. Accused my wife of being a pill addict and prescribed her a…read moremilder pain management medication and then refused to refill the milder medication that has no risk of addiction and no effect that would make one desire to be addicted to it. My wife has a condition that we are currently working to figure out and provided proof of scheduled appointments to resolve the issue. Karen's obtuse manner has been the worst of bad to mediocre care that we have received from her managing doctor and the rest of his staff. This woman should never be allowed to talk to other humans .

We love west billings physical therapy. They have been very good with my husband and getting his…read morearm and shoulder back to normal after surgery. Danny and Lana and barb are very helpful and understanding and very friendly. Plus they are very respectful. Wouldn't go anywhere else.

Doug has always taken care of me and this time was no exception. I needed physical therapy along…read morewith other treatments which were all coordinated through Doug. He even followed up with a personal phone call to me after my other treatments from other doctors to see how I was progressing. The personal time and attention was wonderful to see in this day and age!

Just for review purposes. I have left YNC. The turnover and general feeling of I'm just a cash…read morecow was too much. By the amount of vehicles in the parking lot I'm not the only one to bail. If you can't get drs in and chase off the ones you do get it is a toxic situation. I will miss the front desk.

Honestly, I just can not say enough good things about YNC! I've been going to them for years and…read morerecommend them to everyone because they take the time to listen and get to the bottom of health issues rather than just throwing prescriptions and a bandaid at it. :) YNC is THE best! :)

I have gone to downtown clinic for years but this one is much closer to home so switched today when…read moreI needed an appt. They have most of top floor now occupied so very fast and efficient check in and made sure people who needed masks had them. Many new Drs also. I had zero complaints on the service, employees, atmosphere, nothing. Only thing that happened to mention is employees on top floor had a meeting at 8am and I always get there to get in at 07:30. Very prompt when meeting was over. THANK YOU FOR YOUR CONTINUED GOOD SERVICE BILLINGS WEST CLINIC!!!! Tests were done in warp speed and very efficient employees.

Unfortunately, we had to go to the clinic on our vacation, but I have to say they made it the best…read moreexperience possible! The quality of care was excellent, the office staff were friendly and very efficient. I would highly recommend them if you're in west Yellowstone and need a good doctor!

Dr. Whitmoyer is an amazing physician. He spent an hour with me to understand my health background…read moreonce I set up with him as my primary doctor. Also, he offers a very affordable service. Perfect for small people that are self employed like myself.

From the owner: We are Yellowstone County's first Direct Primary Care clinic or DPC. At Flex, we do not accept…read moreinsurance, but rather we charge a low, monthly membership fee (often times less than a cell phone or cable bill) that allows our members to have unlimited clinic visits, extended visits (never less than 30 min), low or no wait-times, and even 24/7 cell phone contact with our provider. We handle most acute and chronic conditions and offer labs at a fraction of the cost of most clinics/hospitals. See our website for membership, lab and procedure pricing. We are flexible healthcare for your family!

This clinic has a serious staffing and leadership problem, as of March 2026. Previously, this has…read moremainly been the walk in clinic my household reaches for when in a pinch, so a few days ago we didn't hesitate when we had a medical need again. But to our very concerning dismay... I was treated horrifically and denied any care. And yes, I did already contact DHS and file an official human civil rights complaint, since this is against federal law to turn away anyone needing immediate care. For some background info, currently in March 2026, in the year of our Lord, a check in front desk employee became very visibly upset when I told her I was sick and needing care. She demanded that I put a mask on. I kindly informed her that I wasn't able to, and currently struggling to breathe (I was there needing a chest X-ray to check for pneumonia or something similar). She told me I would need to go wait outside if I wouldn't wear a mask, and was full of inappropriate and rude facial expressions, along with a snide tone of speech. I said that was fine and I could go outside after I got checked in. She proceeded to pull up a literal heap of documents for me to go through and sign, but now they are all on that iPad device, not printed. I was taken back by the amount of paperwork, and honestly having a hard time functioning at all because I was so sick. I needed help with the paperwork. I expressed that I needed assistance with the paperwork, she gave me more dirty looks and bad attitude. She said I just had to sign and agree to it all. I repeated myself that I needed help, and then I simply said I would like to speak to your supervisor please. She was outwardly upset by that, and stomped off literally to ask for a manager. When she returned there was a supervisor named Kari N. Who immediately began whipping at me herself, without first speaking to me. She began ranting something like "I understand you don't want to sign the paperwork, so you can't be seen." I could literally barely speak at all, my voice was nearly completely gone. But I tried my best. I said to supervisor Kari, no I'm fine signing paperwork, I just need help with it, somewhere in the paperwork is an agreement to let them sell your info for "research" and or for profit, and I wanted to not consent to that part, wherever it was in the massive pile of digital documents. Supervisor Kari was exceptionally rude and unhelpful to me. She repeatedly said to me that I had to agree to all documents as currently written, including for my info to be sold, or they would not see me. I tried to ask if she could just get someone to help me review the paperwork and fill it out. She repeatedly told me no, and with an increasingly horrible attitude. She said over and over that they would not see me. Then finally before I left, completely exhausted, struggling to breath, with my husband and 2 kids waiting out in the car, I hit record on my phone and I asked her if she could just confirm to me that I understand she is refusing to allow me to be seen today, because I'm asking for help filling out the paperwork. She refused to answer the question over and over again, and continued to just pivot, and repeat some pointless nothing line that I needed to agree 100% to all paperwork or I could not be seen. "So you are denying me care? Correct?". Her "No. But you need to agree to all of these documents or we won't see you." Me- "so you're denying me care because I need help with the paperwork and you won't provide me the help?" "No. We arent denying you care, but you have to agree to all of this paperwork or we won't see you. It was an asinine circular non answer. She was 100% denying me care, but lacked the basic moral integrity to simply say it out loud. Probably because she knows that it's a human rights violation. I have this video too, pointed mostly downward, to not give away that I was recording now. But you can clearly hear it all, and catch a couple glimpses of these disgusting employees. I'll show some screen shots of these fantastic employees. And if anyone from Managment ever wants to return my call, about the complaint I already submitted to the main hospital resource center. The incident was on 3/20/26 and my first name is Jaqui. I believe strongly that this was discrimination based solely off me refusing the mask from the beginning. But someone needs to properly train your employees, and inform them that you can't treat people this way simply because you have a political agenda with masks.... That the whole world has already admitted was fraudulent years ago now. But you certainly cannot deny care to anyone needing care. And you are required by law to provide assistance with paperwork when asked for it!!!!! Yall are insane if you don't fire them within the week. I'll share their pics, so they can be famous.

Came in for a blood draw. Informed that I should have made an appointment because they just left…read more Have been there on other days and told an appointment is needed. Front desk was rude or just cranky. Wanted to make an appointment for next day. Asked about the new one on Shiloh and she waved me off saying that she can't make the appointments there. I would need to make that myself. Drove over to Shiloh and you don't need an appointment. Come in any time between I believe 8 and 4, they go to lunch from noon to one so don't come in then. They will be my go to from now. Broadwater even tried to convince me that Dr Bradshaw was my daughters doctor when we know she rarely made an appearance but would just pass her off on a nurse or assistant.