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    SuZen Acupuncture

    5.0 (2 reviews)
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    Acupuncture

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    8 years ago

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    The Massage Spa of O'Fallon

    The Massage Spa of O'Fallon

    3.7(3 reviews)
    0.1 mi

    Tessa is absolutely amazing!!! Do yourself a favor and book a massage with her today!!read more

    Run!!! Do Not Believe the Lipstick on this PiG!!! And, she lies like a rug. If I could put less…read morethan a one star, I WOULD. FIRST, Devin called and told me to met her at the office, "someone would be there to greet me. " No one was there. The building was dark, lights were off. Her name, Devin, on the door. Devin knew she was alone in providing the service from start to finish and only came in as needed- why LIE?! Why direct me to go inside to wait and the doors were locked. Secondly, Devin needs new equipment. It's outdated and not functional. Devin made excuses about not using fancy equipment to be more personal. LIES! She used a step by step application with no deviation as needed - Not personal. Thirdly, Devin asked me 20 million questions: where I'm from, my job, my children, my children jobs, my husband, my husbands job, my mom, my house, and more. Then Devine had the nerve to say "I hope the experience was relaxing," but, how could I have been relaxed with ALL the questions, one after the other. Lastly, she's greedy. She charged me $95.00 for an advertised $85.00 service. LIES! Please reas transaction below and judge for self, I quote... Me: I rechecked the website price and saw that Microdermabrasion is $30 and a 45 minutes facial is for $55.00. Can you tell me how you came up with $95.00. Devin: Hello, I recently changed my pricing and somehow this only got updated on our website. Devin: I'm happy to honor that price if you'd like a refund of $10.00 + $5 tip. Me: It's not the money; it's the principle of false advertising. Rather than you honor the price until the website is fixed and or present the adjusted price at the onset, your ethical character is in question. Thank you and have a good day. Devin: I'm sorry! It was honest mistake that I didn't do attention. LIES! It wasn't an honest mistake. She wasn't THAT busy. In fact, she checked my appointment sheet to see if I completed a questionnaire before my service. Didn't she then notice that the prices were incorrect? At the completion of service, Devil looked at me and said $95.00 but claimed the website made the mistake. How could you not know about the mistake? Personally, I don't want to go anywhere where I'm given the "bait and switch," especially if the service is HORRIBLE. My advice- SAVE your gas, time, money and face. DO NOT GO TO DEVIN!!

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    SuZen Acupuncture - acupuncture - Updated May 2026

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