The business hasn't changed its name since it's been sold. April at the front desk is fantastic and friendly; that is probably why I still go there. Manny was also really friendly, but he left. I would like to see more friendly faces. It's not just a business. Teach your employees to smile. Create a work culture, and they will take care of your customers. read more

The best service I have ever received! The staff is very kind and always welcomes and assists you in an exceptional manner. Especially Dr. Tylor, who performed my cleaning, made me feel comfortable at all times and explained every step of the procedure clearly. His attention to detail and genuine concern for my well-being made a big difference. I definitely recommend Dr. Tylor to anyone looking for top-quality dental care. Thank you!! read more

First time at Madison Dental and it was great! Dr. Sablan was absolutely amazing . I came to her to get a second opinion on a treatment plan I received from a previous office. SHE DIAGNOSED HALF OF THE TREATMENT NEEDED! I appreciate a doctor who is honest, conservative and takes patient's wishes into consideration. She works extremely fast. I got 4 fillings and a thorough cleaning done in under 2 hours. The staff was incredibly kind and explained everything that was happening from the dental work to insurance and billing. I am happy to find a trustworthy dental office. I will be referring family and friends to this office. THANK YOU DR. SABLAN! read more

I've been going to Dr. Sablan's for over 20 years. I have followed her whenever she moves offices. She is always mindful of my needs when she provides treatment. I've switched my kids to her now too. Highly recommend Dr. Sablan. read more

She is Very unprofessional, ill mannered and rude. My friend had a procedure scheduled with Dr Yoon Choi. When she reached the office, Dr Sablan said ( pretty rudely) the Dr Yoon was no longer with them and she would do the procedure herself She had done this procedure and botched it up big time before with my friend so my friend had chosen Dr Choi. This was such a sneaky way to retain patients. Avoid her at all cost !!!! Bad practice and temperament to match. read more

OMG.....first off I've had dental phobia for years! But Dr. Sablan took me to a whole northern level! She is AMAZING...KIND...GENTLE....PERSONABLE....PATIENT the best I've ever been to! She made me feel beautiful....in the middle of my procedure she stopped and asked me what was wrong and under those dark glasses I had tears of happiness and told her now I can go an see all my old high school friends whom I haven't seen for many years....so I'm very grateful for you Dr. Sablan thank you with lots of hugggggs!! :) read more

Great dentist and nice location. Easy parking and follows safety protocols. Friendly staff. read more

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Everyone here are super friendly! I came here to get my wisdom teeth taken out, and I was scared out of my mind. I'm a type of person who hates going to the dentist, so I was very anxious about it. But they were really nice and walked me through the procedures, and made sure I was comfortable. Unfortunately, they do not offer you to sleep, so you'll have to be awake for it. They made sure I was numbed for the procedure because I do not want to feel any pain through my operation. Dr. Hanna was the surgeon and Suzanne assisted, both were super friendly. Dr. Hanna was great. He explained everything he was going to do and made sure I understood it. The operation went well, didn't feel much pain, phew! But I did swell up like a ballon. They were not lying! Overall, my experience here was great. If you need to find a place to get your wisdom teeth out, this would be a good place to go. BONUS** They offer free small water bottle in their waiting area. read more

All I can say is that Dr Sablan is the best in the Bay Area! If I could give more stars I definitely would! Had braces done by her and I can't thank her enough for the excellent work she has done on my teeth and her outstanding customer service. Her staff is also the best of the best in the business! If you want the best dental service, I highly recommend The Dental People. read more

If you need your regular cleaning it is OK. If you have something else going on, you should make sure you get a second opinion. Dr. Sablan likes the easy route and of course the most expensive. Since I am not making a commercial for the new doctor I visited after that, all I have to said is that he gained my trust after he told me what treatment I needed. Then I explained, that another Dr. (Dr.Sablan) wanted me to get a crown, the new doctor said: " I would try to keep the integrity of the tooth as much as possible, and use methods like that as a last resort" and also you can imagine that a crown could be more costly and overkilled. read more

Recommend them. The dentist spotted the root cause early but I went further with another dentist which I regret. Plus they have not charged me any fees for the sessions I had with them. They will be my dentist from next year. Can't wait to get their 1x1 attention! read more

I agree with some the previous negative reviews. If you're just going for a cleaning, it's all good. However, if there's an issue, beware. I had an emergency and when I called the emergency line on a Friday morning, I didn't get a response. I had to call back again in the afternoon. Instead of trying to immediately help me, Dr. Sablan scolded me on waiting to the last minute. She thought I was blaming the receptionist for booking my root canal appointment too far in the future when it was her fault for not telling the receptionist to book my appointment immediately. I'm not a dentist, I didn't know the repercussions of waiting so long and it was wrong of her to put the blame on me. Dr. Sablan's behavior was unprofessional. She was upset with me and kept on saying that I didn't trust her. The funny thing is, I actually did trust her. I was just scared of getting a root canal. I only wanted to get a second opinion from another dentist to make sure I actually needed one. After this traumatizing ordeal (tooth infection), I realized that her solutions are usually overkill and that's why I wasn't sure about this root canal. Some points to consider if you happen to go to this office: 1. Emergency response time is too long, or not at all. 2. You'll spend more time with the dental hygienist (the dental hygienists are usually pretty nice). 3. She does not communicate with her staff. 4. If anything goes wrong, she'll put the blame on you. 5. Office is only open for 4 days. 6. She charges an excessive fee on top of the insurance. But like I said, if you're doing a regular cleaning, it's all good. Probably cause a dental hygienist is doing it. read more

For my two appointments I had to wait for more than forty minutes each time although I checked in on time. The doctor is friendly but it is hard to make her staffs work. They seem lazy, indifferent, and incompetent compared to other dental offices. read more

Dr.Sablan is a *dental magician*. She really knows what she is doing and her work is impeccable. We have been going as a family to her clinic (The Dental People) for more than 10 years. And every time it's been excellent! The staff are very courteous and nice. Today my younger one fell at his school and broke two of his front teeth. It was a disaster. We called in an emergency and Dr.Sablan came within an hour even though it was a holiday for her and her office was closed! She fixed both the teeth and it's done so well that we can't even tell the difference! Thank you Dr.Sablan. You're the best and Dental People is amazing. read more

Dr. Sablan is very nice and so is her staff. Though her treatment plans and even a regular cleaning can get very expensive. The reason for the 2 stars is because I needed to cancel an appointment because my daughter was sick and vomiting at school. I called a couple hours before her appointment and they tried to charge me an $80 cancellation fee! The receptionist Rosa(?) was not very understanding and had a not-so-good attitude by the tone if her voice. She seemed annoyed. I understand it may be an inconvenience to you by not calling 24 hours in advance, but unexpected things come up... wish they were more forgiving when it comes to scheduling. Other than that, living in the Bay Area, I know excellent dentists who are more ACCOMMODATING, and if not BETTER than Dr. Sablan's skills that don't try to charge me $80 for an emergency that I was not able to foresee. Smh. $80???! It is a shame because the receptionists have always kind and positive the times that I've been there. However, all it takes is bad experience to ruin all the great times I've been there. I hate to point fingers but I definitely won't be back. read more

you guys rock, I love you so much! thank you taking such good care of me especially now.

With sadness & disappointment I feel compelled to write this... They had cancelled my dental cleaning for my wedding, without telling me. Bridezilla moment or not, this is just bad. It was the day before I left for my out of town wedding. Naturally I was a frantic bride scrambling around town, running errands & attending back to back appointments. I had structured my day for my dental cleaning appointment as that was the least flexible. More importantly I wanted my pearly whites their whitest for my big day! I had arrived on time for my appointment only to find a darkened office with the doors locked. I was confused & shocked, but remained calm as I left a voicemail message on their office line. My call was returned later that day & a nice staff member apologized profusely for my experience. They did make attempts to see me next day but it was too late as I had a 7AM flight to catch the next day. I truly appreciate the apology but to offer nothing else, perhaps a free cleaning, whitening, anything to make amends would have made me reconsider. I've been a loyal patient for the past 5 years as the workers are really nice & professional but this one incident, unfortunately a really bad incident, still gives me a very baaad taste in my mouth. read more

We're moving out of the area, so I thought it was high time I write a review for Dr. Sablan and her team in Fremont. When we moved into Fremont about six years ago, I needed to find a dentist for my son (who was in kindergarten at the time.) I'm incredibly fearful of dentist work because of bad experiences in the past, and I wanted a wholly different experience for my son. From day one, her team - from the front desk to the hygienists to Dr. Sablan herself have all been incredibly patient and kind with my son. He's been going regularly for years now and ENJOYS visiting the dentist. I owe that to Dr. Sablan and her staff for always making our visits fun for him, and for answering every single possible question he has had (and that's been a lot). LOL They've been incredible with him and because of them, he has none of the concerns or issues I have. I'm so grateful for that. For me - while I still struggle making it to the dentist as often I should, when I've had to go for emergency work, I've gone to them. The work was done quickly, done well and the entire team has always been very patient and understanding of my fears, they've been very calm and kind with me and not once have they pressured me to more than I'm comfortable doing. I can't recommend them enough, and they'll be a tough act to follow as we move out of this area. read more

One of the biggest mistake I did is I stop seeing Dr. Sablan. Went back to her and I think I will stay with them until I don't need dental work anymore. All staff are welcoming and very professional. I just feel secured with Dr. Sablan. Will recommend to my whole family and friends. read more

2 stars for the nice staff. However, I will not return for the following reasons: -Dr. S filled a cavity in between my teeth. After a few days I was in pain. She refilled it a 2nd time. Few days later, pain. Went back and explained what I was feeling and she said she had to fill it a 3rd time. I decided I would get a second opinion. We made an appointment with another Dr. We picked up our X-rays from Sablan and when we got to the other dental office, the staff at the new office realized Sablans office switched my X-rays with my husband's X-rays. Yikes. The new dr took a new bite wing and immediately identified the cause of my pain, a pocket. The filling wasn't done right twice. Sablan's office is really high tech, flat screens, etc. but I would have preferred not having to endure so much pain for what started as a small cavity and having to foot the bill to resolve the problem. read more

If I could give ZERO stars I would... I came here based on yelp reviews and that was a huge mistake. Not sure how others had such an enjoyable experience but mine was the WORST dentist visit I ever had. Making the appointment was a breeze and so was the beginning of the visit. I was taken in to see Manny and he was very nice and friendly. The cleaning was fine and he began to shoot the breeze with me until Dr Sablan came in.... ONE HOUR after my cleaning was done. Poor guy, he spent all his time trying to entertain me since she left me hanging out by myself, he even started his next cleaning late because of that. Once I had enough of waiting and was about to just leave with the damn paper bib on, Dr Sablan walks in. No smile, no apology, NOTHING. She just said oh, you have a minor cavity and told her staff to schedule it. I asked her about getting a retainer or something to prevent me from grinding my teeth and her response was "it's up to you, you can get pricing at the front desk". Her attitude was clear that she either did not like me (which how she decided that in 3 mins is beyond me) or she was having a bad day, in which I frankly don't care. Then she left. Mind you, I was there from 2pm to 5 pm and I spent a total of 3 minutes with her. I went to schedule my next appointment and get the overpriced quote for my cavity and I was almost in tears. I felt so unwelcome by Dr. Sablan at that point I just wanted to run out of there. I would never go back even if they paid me. Oh and even after all of that I got referred to a oral surgeon for my wisdom teeth, I asked Dr Sablan's staff to please email the oral surgeons office my full pano. I get to the office and they sent ONE photo of 3 of my teeth...WTF? I had to call and sit with them on the phone and explain how I KNOW I had a full pano done, and wait until they sent it. WHAT A NIGHTMARE. If yelp doesn't drag my review to the bottom please, take it from me, spend your precious time elsewhere. read more

I love Dr. Sablan and her staff! I have been with her for about 2 years and they've taken really good care with me. Previously, I used to have an absolute fear visiting these tooth doctors, until I met this extremely caring staff. Recently, I got into a bad car accident and the air bag that popped out chipped a part of my front teeth. Rather than going to the hospital to find out if I had a concussion or anything serious like that, I decided to call the Dental People to check out my teeth. I know, vain, but hey, I felt fine at the time except for the fact that I had a broken smile! The front desk heard my ordeal and immediately booked me in that same day, a few hours later! That's the kind of service you receive, ALL the time! I urge all of you who are looking for the best quality service for your pearly whites, to go check out the Dental People off of Stevenson Blvd.! And if you're looking for a cleaning, Manny's the Man. =) read more

My whole family, even extended ones, have been coming to Suzanne for all dentistry needs since i think she became a dentist. So technically she kinda experimented on all of us and got better through us and her growing roster of patients. Actually let me take that back. She was good then, even better now. To give you an idea of how skilled she was back then, Suzanne pulled all 4 of my wisdom teeth in one session with minimal use of novacaine and very little blood gushing out. Even after 30 minutes from leaving her office, back when it was on Mowry, I went to McDonalds and got myself a Chicken nugget Happy Meal! I'll probably keep coming here until she decides to retire or switch it up to dentures! read more

I'm not afraid to admit it, i'm chicken shit when it comes to getting my teeth worked on. i don't know what it is, but I never grew out of it! Dr. Sablan's office was PERFECT in every sense of the word! I called to make an appointment, received a call to verify my insurance info within an hour, confirmed appointment, showed up and filled out pre-treatment questionaire and new patient info, actually sat down with the receptionist Kelly to review everything that i signed, and they got me in the back right away! Manuel, the hygienist, did my cleaning, and Dr. Sablan came after and did a thorough exam! Manuel did a great job explaining the procedure and all my questions were answered. Very friendly and definitely knowledgeable. Our conversation went from the good 'ol days in the Eastbay, football, to family, to collectibles, to college! That definitely helped ease the anxiety. Dr. Sablan was very thorough in her examination post cleaning. she talked to me about further treatment and other concerns. She made me feel like I was the only patient there, even though the place was totally packed! She answered all my questions patiently, and even walked me out to the receptionist counter after the examination. Overall, this place is dental heaven!! Super friendly support staff, and an awesome dentist! THIS OFFICE IS HIGHLY RECOMMENDED! read more

I want to thank Dr. Sablan's team for scheduling back-to-back appointments without much notice. The receptionist was polite, friendly and competent. I was taken into the exam room on time. Dr. Sablan was friendly, patient with me and professional. I have always been pleased with her dental work and professionalism. I have dental anxiety and she is able to put me at ease. Thank you, Dr. Sablan and your team, for your good work especially during the Covid pandemic. read more

I love this place! I was terrified of the dentist before coming here but now I love going because of Dr. Sablan! I have referred so many people to her because she and her whole staff are so nice. The receptionist, Danielle is the best. I was crying on the phone when I made my first appointment and she assured me everything would be ok and didn't think I was a weirdo haha. Turns out I had gotten a horrible infection in one of my wisdom teeth because I hadn't been to the dentist in 5 yrs. Dr. Sablan took me in for a free consultation and in the calmest way possible told me that my wisdom teeth need to come out asap. She went over all the options for me since I have such sensitive teeth and was so terrified of having them take them out without being put to sleep. Ended up going with the laughing gas and it was great! I highly recommend her!!! Best dentist I've ever had and I'm definitely over my fear now thanks to her :) She will cure your anxiety. Trust me on this one. read more

Dr. Sablan has a magic touch with a drill. 10 for 10 on pain-free cavity fillings. Do yourself and your teeth a favor and make an appointment. Dr. Sablan has a real talent for dentistry, and it shows in the ease and speed with which she performs. I went to Dr. Sablan after not seeing a dentist in nearly a decade. I expected the worst.... and her hygienist, Manny, certainly earned his money giving my teeth a thorough cleaning. But x-rays showed 10 small cavities. Dr. Sablan knocked out 5 one day and the other 5 a week later. I was a little nervous when she told me that the cavities were small and I wouldn't need anesthesia. But when she started the drilling process I felt almost nothing... and certainly no pain. Her staff also couldn't have been nicer. In three mid-day visits I never spent more than 5 minutes in the reception area. I actually look forward to returning for a check up. read more

I really want to give 5 stars but I had to remove 1 star for one of the lady Hygienist. I think she was new. I don't remember her name. She was a bit older lady. She was very nice and sweet lady but she was way too rough and it was very painful. I think getting tattoos was least painful then her scraping my mouth apart. I will be requesting different Hygienist perhaps Manual on my next cleaning. Manual was my first Hygienist. He was awesome. Very gentle and same time he cleaned them very well. Manual get 5 stars from me. I would give 5 stars to Dr. Sablan. She has not done actual work on me as yet. I've visited few times for our plan. She is very experience, very calm and explain very well. I feel very confident already about the work we are about to do. She showed me the model of the work she about to do on my upper veneer. I was very impressed to see them. I am just very excited and have a good feeling about this. I am hoping the actual good work will make me change from 4 stars to 5 stars. Until then stay tuned! Dr. Sablan just completed with my veneer today. It was a bit of the long process but all worth it. The reason it took a bit longer was Dr. Sablan took her time and make sure they look and feel perfect. I am totally happy with the result. Just the way I expected or even better. The whole staff are delightful and over all I think they deserve 5 stars. I still have more work to be done with Dr. Sablan tho. I finally feel like I found my dentist. I wish I found her in my early 20s :) Oh BTW, that lady Hygienist is no longer working there. I feel really bad. I swear! I hope it was not because of my comment :( read more

Hands down the BEST dentist EVER! Gentle, patient, and Dr. Sablan listens to any and all of your concerns! I moved out of the area for a period of time and still continued to travel to see her! I have referred MANY people to her and will continue to do so! I have NEVER had a dentist or dental team that does the amazing job that the Dental People does! read more

I had my appointment with Dr S. Sablan while she was still at her old offices so it was a few months ago. Prior to that appointment, I hadn't seen a dentist for about 8 years because it had been such a traumatic experience for me. I was terrified but read the good reviews on Yelp and so I decided to give it a shot. I felt absolutely pampered. Her and her assistant were very careful with my mouth and were always concerned with how I was feeling, if anything hurt, etc and would stop immediately if I made any sort of sound that even imitated pain. It lightened my fear of dentists a TON. She also explained why I had been having jaw pain in a way that actually made sense. In short, I ended up having ten cavities and would need two root canals. Blegh. My suggestion is to see Dr. Sablan before you get into my situation :P read more

Dr. Sablan and her staff are very nice. They take good care of our teeth. My family is very pleased. Thank you. read more

Got a filling replaced, have to say that Dr. Sablan and her team made me feel at ease and worked with me through my discomforts... and aprehension Valerie, a special thank you... read more

I have never enjoyed going to the dentist until i started going here! The whole staff is incredibly friendly and personable; you feel right at home. Dr. Sablan is amazing! She remembers everything I told her....from months ago! She makes me feel very comfortable They make you feel welcome, like a friend. And they do a great job cleaning (Manny a Hygienist there is the most gentle hygienist I have ever been to). I am having a dental implant done by Dr. Sablan, and part one of two went so well that I am hoping to get another one someday. read more

Great Dentists - State of the Art equipment - Friendly staff Had my wisdom teeth removed here and they practiced a really great technique to make the experience comfortable, efficient and an informative process. After 1 day I feel healed and ready to go back to work and the gym. The front office also called me to follow up on my healing and to make sure I was okay or if I had any questions prior to my follow up appointment. Great place-Highly recommended read more

Dr. Sablan and her staff provide professional and caring service. I have been a patient for awhile and have referred many friends and family. Everytime I call in to make an appointment or ask a question they answer with urgency. They always find a way to help me and never give me the run around. I needed to have a filling done for the very first time in my life and being I don't have much experience with understanding how my insurance would cover it, they took the time to sit and explain everything. The staff introduced themselves and made me comfortable during a scary time for me. Dr. Sablan always listened to everything I had to say about my pain and took the time to get to know my fears and what makes me uncomfortable. Since my first time, she remembers everything. She is so thorough in explaining what was going to happen and what I needed. you can tell she gets to know all of her patients individually and doesn't see you as just another one. everytime I go in for what I think will be a painful or a very uncomfortable procedure, It turns out to be easy and I don't even feel the shots! My jaw always gets tired and she is so patient with me when I want to rest. I also want to mention that she isn't pushy with her recommendations. One time I asked for veneers for cosmetic reasons and she explained that it may not be so beneficial for me. She also makes sure that her work is of the utmost quality. You don't find too many doctors that are as passionate for their work and for the happiness of their patients as she is. Thank you Dr.! read more

I can,t say enough wonderful things about The Dental People. The entire staff was wonderful. My Doctor is Suzanne Sablan she was very accommodating. I have a number of neck and back injuries but she made certain I was comfortable and felt secure prior to starting my treatment. I didn't feel any pain and she continually checked to make sure I was doing well. She also has a great sense of humor and is very intelligent. I was skeptical when I met her because she seemed so young, But you must understand I'm sixty-eight and judging age changes when you get older. I now have a new Dentist and She's Great. Russ K read more

IF YOURE LOOKING FOR A DENTIST YOUVE FOUND THE BEST! I cannot believe im writing my first review! I never knew how many people are scared of going to see the dentist until today! Growing up i had horrible experiences with dentist so of course my fear of going to see one grew each year! I recently gave birth to a baby boy and even though labor was quick and easy i bit down too hard and broke off half of my tooth! I started being in horrible pain about 3 months after and i realized it was time to go see a dentist. I went to a few offices but i wasn't comfortable with any of them! One day i was literally dying in pain and one of our close friends recommended The Dental People im so glad he did! from day one of me visiting them they treated me like ive been a patient for years! I was greeted by April and Danielle and as soon as i told them i was incredibly nervous to be seen they told me everything was going to be fine and they were going to take good care of me! Automatically i felt super comfortable and less worried. Rosa the dental assistant then escorted me to the back and we talked about our kids and how she just recently had a baby too! I work for the Four Seasons Hotel & Resorts and were huge n connecting with our guests and making them feel at home! So i definitely appreciated Rosa not being weirded out by me asking about her kids when i brought up mine! I was seen again about 1-2 weeks after my initial visit and i was SOO THANKFUL i called on a Monday morning as soon as they opened (i was again in horrible pain the day before) and they were able to squeeze me in to be seen as an emergency! Again so thankful! on this day i met another dental assistant (i cant remember her name) and she was super sweet and helful! she also connected with me and mentioned the same thing happened to my tooth happened to hers when she had a baby! after meeting with her i met Dr. Sablan and she prescribed me antibiotics and pain killers to help keep me sane! Now fast forward to my appointment yesterday! I had two teeth extracted unfortunately they could not be saved and like before i was a nervous wreck! They were kind enough to let my husband come with me to keep me calm but i didnt even need him! Rosa stayed with me the entire time and kept me calm! Dr Sablan walked in and when i thought she was just checking my teeth she was actually staring to numb my gums with that huge needle they use & I DIDNT FEEL A THING! I was sooo impressed she took the time to carefully hide the needle so i wouldn't see it and get scared! The procedure went super quick and painless! Another thing i definitely appreciated was them asking me what I wanted to do and give me options! Other offices i went to would just tell me "you need to do this and this and you also need to get this other thing done" & they didnt even bother on telling me how much it would cost or how much my insurance was going to cover! From day one April was super clear about everything! I definitely recommend The Dental People if you're looking for a dentist! You wont regret it! read more

OK seriously, I am one of those people that had a horrible experience with the dentist while having my wisdom teeth out when I was a teenager. This created a real phobia to return to the dentist - like 15 years... I've tried a few since and then my wife found Dr. Sablan. Dr. Sablan is very supportive and has a way about her professionalism that settled me right away. The quality is unbelievable too, trust me she had a lot of work to do with my teeth. Sure it cost money, but if a cheap dentist is what your looking for then you'll more than likely find that in their work as well. Dr. Sablan's team offers QUALITY and UNMATCHED friendly service, With a perfect smile of course. This of course has made a huge difference in the health of my teeth which I'm completely grateful for. Therefore I'm giving Dr. Sablan my highest recommendation. read more

Wonderful group of professionals. Gentle and great care. I will be recommending them for sure. Thank you for such good service.

The BEST dentist I have ever been to! 8 years ago I woke up and could barely open my mouth. I went to see her and was diagnosed with TMJ disorder. She worked with me over several weeks and I was fitted with a night gaurd that helped to prevent any further damage from grinding and helped to keep my bite aligned while I slept. I went from only eating soft foods to finally being able to take a bite of a sandwhich. She is the absolute best. I had to move across the country, so I can no longer see her. But, I'm telling you, if i had the money I would fly to her office to be seen again. My current dentist does not compare, and has messed up all of her amazing work. If you have TMJ disorder, I know how hard it can be to find someone who actually knows what they are doing. Look no further, Dr. Sablan is it !! read more