I cannot say enough amazing things about Dr. Sheila Dobee and her entire team in Fremont. I have…read morebeen a patient of Dr. Dobee's for over 15 years, and over that time I have developed not only trust in her as my dentist, but a genuine appreciation for who she is as a person. From the very beginning, we instantly connected through heartfelt conversations, and one thing I love most is that after all these years she has remained exactly the same -- kind, compassionate, genuine, and someone who truly cares about her patients as people.
Dr. Dobee has always been known for thinking outside the box, using the best materials and treatment options, and putting her patients first. So when my boyfriend unexpectedly fractured his front tooth around 10 PM on April 24th, I immediately knew who to call. Even knowing we would likely be cash paying rather than using insurance, I had complete confidence that she would help us navigate the situation and find the best possible solution.
I texted Dr. Dobee and sent photos despite it being late on a Friday night, and she responded right away. Shortly after, Dinesh, the office manager, contacted us and scheduled my boyfriend to be seen first thing Saturday morning.
From the moment we walked in, every person treated us like family. We were seen by Dr. Hawari, who I have also been a patient of and have always known for his incredible restorative dental abilities and attention to detail. He immediately came across as compassionate and reassuring and focused on helping us move forward rather than sitting in guilt and stress over the situation.
He took X-rays, examined the tooth carefully, consulted with us, and explained our options every step of the way. He initially performed a composite build-up on the front tooth and honestly it looked incredible -- you would never have known there had been an accident. What stood out most was his honesty and attention to detail. Rather than simply continuing treatment, he noticed there could potentially be a root fracture and immediately shifted directions because he wanted to make sure the treatment plan was right.
He coordinated care with Dr. Frankie, who specializes in same-day implants. When we met Dr. Frankie, one of the first things that stood out was how down-to-earth, understanding, and empathetic he was. He immediately made my boyfriend feel comfortable during what was already a stressful situation. One thing he said really stayed with me: he would never do anything to my boyfriend that he wouldn't do for his own mother or family. I found that incredibly commendable because it showed genuine care and integrity. It truly felt like everyone involved was thinking outside the box and trying to determine what was best for my boyfriend and, most importantly, trying to save his natural tooth if possible.
After further evaluation, Dr. Frankie consulted with Dr. AC. What happened next honestly amazed us. Dr. AC had already completed a full day but still stayed late unexpectedly, reviewed the imaging, discussed options with the team, and continued his evening until almost 10 PM helping my boyfriend. He and his assistant prepared the room, performed a successful root canal, and everyone worked together to create the best possible treatment plan.
We later went to Micro Dental Lab in Livermore for color matching, and even there we experienced the same kindness. As soon as we mentioned Dr. Dobee's name they immediately knew who she was. We were treated with such warmth and even given a tour of the facility near the end of their shift, which was incredibly thoughtful.
What stood out most throughout this entire experience is that everyone associated with Dr. Dobee feels like a real person first and not just a doctor. My boyfriend's insurance is not great and we were paying cash, but not once did we feel treated differently.
This could have been a devastating experience considering it involved a front tooth and such an important cosmetic area, but they made the process smooth, reassuring, and manageable.
Thank you Dr. Dobee, Dinesh, Dr. Hawari, Dr. Frankie, Dr. AC, and the entire team for your compassion, professionalism, and exceptional care. My boyfriend already says this will now be his dental office too, and I completely understand why. I cannot recommend them enough.
