I was confined recently at Kaiser Vallejo. Dr.Elijah Kim took wonderful care of me during my…read morehospital stay from Oct 13-15, I was at RM 4005. Being admitted is always scary, but he took the time to explain everything and, answered all my questions without rushing, and checked in on me consistently. I always felt like I was in safe, competent hands. Thank you for the exceptional care! Also, I cannot thank Nurse Sheryl, Nurse Edith, Nurse Daniela, and Shalona from the nutrition team enough for the extraordinary care they provided during my stay at Kaiser Vallejo. Facing constant testing, procedures, and every-four-hour blood draws can be exhausting, but their collective kindness, warmth, and professionalism put me completely at ease and helped me heal and recover quickly. Sheryl advocated fiercely for my needs, treating me with immense dignity, attentiveness, and genuine respect. Edith was an anchor of comfort, taking the time to explain every medication and procedure while comforting me with warm blankets throughout the day and night. Daniela brought a vibrant, positive energy that kept my spirits high, celebrating every step toward my recovery. And every morning, Shalona greeted me with a warm smile and wonderful care, even making sure I had a freshly warmed meal right before my discharge so I left feeling well cared for. Together, this extraordinary team made an overwhelming stay feel safe, comfortable, and hopeful. Kaiser Vallejo is incredibly fortunate to have such compassionate professionals!

At the hospital with a bug and after I give my symptoms, and out of nowhere, the nurse hits me with…read more"is there anyone at home or that you live with that is threatening you?" W.T.F.?!?! Here I am trying to get better and the nurse tries to turn my visit into an unsolicited therapy session. I start laughing because it was so random and inappropriate. California/Kaiser, STOP TREATING EVERYONE AS VICTIMS! Woke sickos!

This is specific to the security and nurses I've had the delight of meeting. I frequently visit…read morethis hospital as my mother's caregiver and every time, the employees have treated us with grace, kindness and thoughtfulness. Both the lady and male security guards went out of their way to locate my grandma's cane we had left a month prior. The nurses (Kaitlyn in med surge) and Carmie (CNA) at her most recent hospitalization were thorough with both managing her care, but also sharing her discharge information. I really appreciated the encouraging words from them as well. I can't speak on much of the doctors themselves, but my grandma's alive and doing well so I'd say that's been good. My only complaints are: the small ED lobby that feels like a bubble of germs with the circle of seats to cough onto each other. The lack of communication with wait times in between information given once you're in a room in the ED... and bedside with some ER doctors. But that's par the course for most hospitals.

I saw Dr Arthur yesterday, my regular doctor, and not only did she fill out my forms needed, wrote…read moreme an accommodation letter & follow up with me after my urgent care visit; she also was able to remove the recently noticed earring back stuck in my skin in my ear. The skin had grown over it and even though I got the earring out, the back wouldn't budge and it hurt. In times before, I'd remember that some doctors would turn my newly found concerns away and tell me I had to make another appointment. Dr Arthur did it all. She's amazing and overall Sutter has been a great place to have my medical care. Thank you again!

Excellent care. Staff is very efficient and primary dr is great. Specialists are excellent.read more

I e had much experience here. In 2020, during the height of the pandemic, o had emergency surgery…read more Of course, the hospital was quiet, since only patients were allowed in the hospital. My nurses were very good. I had to leave for home the day after my surgery, due to the fact that the entire hospital had Covid patient and since it was so contagious, I had to leave. But I really appreciate the nurses.

The absolute worst part of visiting this hospital is the parking. If you can figure out a way to…read moredodge this bullet do it. Otherwise be prepared to walk about a quarter mile to get to the emergency entrance. You might be able to send a companion to get a wheelchair if needed. Or call the front desk and explain the problem. I've never tried this but it may be necessary. I popped in on Thursday morning and there was no line for emergency. Miracle! The only thing the receptionist had to do was wave me through. The nurses were relaxed and friendly Even the paperwork had been tamed by technology. I spent about 2-3 hours there. Everyone was relaxed and friendly probably because it was just a whole bunch of tests and I most likely wouldn't drop on them suddenly. Sadly the tests failed to pinpoint the problem and they recommended, nay, commanded I go see a specialist. Unfortunately I've spent enough time in emergency rooms to realize this is common. They simply don't have time or expertise do anything except eliminate the most dangerous And urgent problems. All in all, the staff either met or exceeded expectations There is always a major bummer in the emergency room that stops you from feeling sorry for yourself. I wish that unknown woman next to me the very best.

The nurse Oliver, RN, provided poor service and treated the patient disrespectfully. His manner was…read moreunprofessional and lacked basic compassion and courtesy expected from a healthcare professional. Staff in patient-care roles should treat patients with dignity and respect.

I went there wanting to get off one Rx and increase another…read more Dr Stoddard did so much more for me. He changed the following...in a 7 day stay!! Off 10 Rx's Lowered 4 Rx's Increased 1 Rx Added 3 Rx's I feel so much better and I am mentally ready to be able to step back and stay on track of my daily life. The entire staff there are top notch and they are all a valuable resource to get help from. I am so grateful that I went to my local crisis center and they helped me go to my Emergency Room and sign myself in to receive help. I totally appreciate this place!

I just want to review on here again regarding my concerns on this horrible dehumanizing facility, I…read morecame here with no clue of where I was because I was in psychosis tell me why these horrible people saw me in this condition and may I be clear I came here because of my trauma ptsd and they medicated me with schizophrenia medication all because of miscommunication and they never actually checked up on me to be like Lilly are u actually schizophrenic?, do u actually see anything? Instead once every two weeks I would meet with a "psychiatrist" (in parenthesis because u can't call urself a psychiatrist if u don't even do ur job correctly) and he would ask me the dumbest questions like "how is your medication feeling, oh ur exhausted all the time and u feel really loopy from the 150mg medication we started you on let me lower it 10mg a week until i see your getting better, UNTIL I SEE UR GETTING BETTER IM IN A PYSCH WARD UR OVER MEDICATING ME IN A PYSCH WARD AT THE AGE OF 17 and u want me to stay here longer until u know which medication makes me feel the most numb and doesnt give me headaches, I needed help i know I did, but not this I needed someone to speak to me like a human never once did I talk to a therapist, I was so anxious there I didn't eat anything much for weeks, I experienced extreme amount of pains all the time, tell me why when I would take medication they would give me in the middle of the day my pain would go away as soon as the nurses came like it was calculated and as soon as they left an hour later the pain would kill me I never was able to trust anyone there, especially for the worst part, when I was here my psychosis made me believe these men (yes for some reason men workers are left alone with the little girls watching over there rooms which they aren't even allowed to wear bras in) made me believe these men were younger individuals and even some I may have known as I would talk to them I would say stuff like " I know you" and they would respond "u do" egging it on later on making jokes like "actually I have that middle name" making me believe what im thinking is even more weird, I would listen to music all the time there because it felt like my only free will I had in there, I would listen to a lot of r n b music and they would let me play it then eventually it got to the point the male workers would play songs for me when they would keep watch over me which were entirely inappropriate r n b music what feels like was sexualizing, romanticizing and feeding on my psychosis, every day I was terrified in there I was so medicated and underfed that I felt drugged like anyone could take advantage of me, tell me why! I woke up one morning after no one was there mind u I was there for longer than a month and I believe it's only been a week because I can't remember anything but when I started gaining consciousness again as they started lowering my medication I wake up to feeling like I just had sx like I was rpd and I know I was and until this day I don't know who did it but I do know I was not supervised correctly and I was taken advantage of and I wouldn't be surprised if it was a staff member, I pray the Lord Jesus reveals the truth to us all and that there is justice on this because a facility who handled a 17 yr old girl like this shouldn't be open still

Absolutely first on the list. Top quality care! Doctors and nurses are very empathetic and are not…read moreafraid to dispense a Norco or a Ativan when necessary. Unlike Kaiser. Take the we're not gonna give you any kind of drugs to help you stance.

Lots of wonderful, helpful people. Volunteers assist with directing patients and visitors as…read moreneeded. Parking can be a challenge but Security shuttles patients, staff and visitors if desired.

I recently visited a relative that was admitted to this hospital and there seems to be nice outdoor…read morelandscaping for patients and visitors to enjoy. Outside on the first floor there are various landscape art pieces and lots of different plants. On the third floor there is an outdoor courtyard with lots of raised beds filled with decorative flowers, vegetables, and even fruit trees. There is also a 1950s era Kaiser car that is in mint condition. Behind the car there is a plaque explaining the history of the car. There are also outdoor tables and chairs for patients and visitors to enjoy the courtyard. Security seems to be nonexistent here as anyone can go into the hospital which seems to be a safety issue. There are many security cameras and a sign prohibiting firearms, however there should be a check in process for authorized visitors to visit patients. There is a parking structure and parking lot under solar panels so cars are kept out of the sun. In the parking lot there is an ample amount of accessible parking. The pathway leading to the accessible spaces is much wider and there is a generous amount of room between the spaces for adequate egress.

Excellent, highly skilled occupational therapy, physical therapy, speech therapy, all inclusive,…read morestroke, related treatments, and therapy off the charts in excellence!

I have to say this was an experience I wasn't expecting!…read moreBuckle up because this is going to be a long one. From the security guard lady to the crew in the blood work department everyone was SOOOOOO nice, but Lae'Tasha and Kim in the imaging department were literally AMAZING. At the age of 56 I'm just starting my road to better health and Contra Costa Regional Medical center is where Med-Cal has assigned me. I was so so anxious after reading some of the reviews here and I'm sure there have probably been some genuine bad experiences by some patients but I couldn't imagine Lea'Tasha or Kim having ANYTHING to do with those negative experiences at this hospital. These 2 are assets to this hospital. I really could go on and on about these two. Thanks so much for instantly easing my anxiety and making me laugh. As you two obviously understand laughter is a powerful medicine. Keep up the amazing work.

The staff is so helpful and nice. The doctors and nurses take good care of the patients. The Lab…read moretech in building one is so good with doing the shots, didn't feel a thing! I love this hospital and will be with them for a long time!

The ladies at the front desk are fantastic! But the dude helping me with my veteran percentage…read morestuff was a JERK!

This clinic is a great resource for veterans and I am great full for its existence. I feel the VA…read moreis by far the best place I have received care from. And keeps the promise of care that President Lincoln made to the soldiers of past present and future.

Everything. The best medical care a person could have…read more Kaiser has the best Doctors and Nurses. Even the pharmacy is excellent.

I had a very good experience with Stephanie Argast, a Health Educator at the Pinole Kaiser Medical…read moreOffices. She is a good listener, and carefully explained solutions to my health problems. Our discussion was calm and professional. I didn't feel like she was just following a script or set program. We simply discussed my medical condition, and she offered treatments and links to reading materials online. I had a very good experience.